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CFPB Fines Credit Union $1.5M for Botched Platform Upgrade

Account Recovery

Adding insult to injury, the Consumer Financial Protection Bureau yesterday fined one of the nation’s largest credit unions $1.5 Why it matters: The action against VyStar Credit Union underscores the CFPB’s growing focus on the digital capabilities of financial institutions and their impact on consumers.

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Appeals Court Affirms Dismissal of EFTA Suit Filed by Credit Union Against T-Mobile

Account Recovery

The Court of Appeals for the Sixth Circuit has upheld the dismissal of an Electronic Funds Transfer Act case filed by a credit union against T-Mobile, in which the credit union sought to be reimbursed for funds lost by its customers in a cellphone scheme that was perpetrated against the telecom company.

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CFPB Orders Navy Federal Credit Union to Pay More Than $95 Million for Illegal Surprise Overdraft Fees

Consumer Finance

The CFPB took action against Navy Federal Credit Union for charging illegal overdraft fees.

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Judge Denies MTD, Rules Credit Union Meets WVCCPA Definition of ‘Debt Collector’ in Convenience Fee Case

Account Recovery

A District Court judge in West Virginia has denied a motion to dismiss filed by a credit union that is facing a class-action lawsuit for violating the West Virginia Consumer Credit and Protection Act by charging a $5 fee to make payments over the telephone, ruling the credit union is a debt collector under the […]

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How to Attract Multiple Generations to Open New Accounts and Apply for Loans

Understanding these attitudes and using them to inform marketing messages enables community banks, regional banks and credit unions to better serve their customers. The experiences of every generation are characterized by their behaviors involving finances.

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Credit Unions File Suit to Block New Judgment Interest Rate From Taking Effect in N.Y.

Account Recovery

A trio of credit unions from Western New York yesterday filed a class-action complaint seeking an expedited hearing in an attempt to block a new law from going into effect that lowers the maximum rate of post-judgment interest that can be charged in the state to 2%, from 9% currently. appeared first on AccountsRecovery.net.

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CFPB Orders VyStar Credit Union to Pay $1.5 Million for Illegally Stranding Consumers from Accessing Their Money and Accounts

Consumer Finance

The CFPB took action against VyStar Credit Union for harming consumers through its botched rollout of a new online banking system.