article thumbnail

CFPB Fines Credit Union $1.5M for Botched Platform Upgrade

Account Recovery

Adding insult to injury, the Consumer Financial Protection Bureau yesterday fined one of the nation’s largest credit unions $1.5 Why it matters: The action against VyStar Credit Union underscores the CFPB’s growing focus on the digital capabilities of financial institutions and their impact on consumers.

article thumbnail

Text Messaging: The Next Frontier in Consumer Engagement for Financial Institutions

Account Recovery

As financial institutions continue to seek effective ways to communicate with consumers, text messaging (SMS) is emerging as a powerful tool to boost engagement, according to a published report. Financial institutions are increasingly using it as a way to build trust and create personalized consumer experiences.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Credit Unions Can Reinvent Themself to Attract Millennials

Nexa Collect

Credit Unions must (seriously) reinvent their brand for millennials to compete for account deposits and financial services. While older generations might be more aware of smaller financial institutions, younger people seem to prefer convenient and ostentatious banks. Or do they?

article thumbnail

Credit Union Trades Applaud CFPB Decision To Supervise Fintechs

Collection Industry News

The Consumer Financial Protection Bureau (CFPB)’s decision to establish supervisory powers over nonbank financial institutions will level the playing field and subject those companies to much-needed scrutiny, credit union trade groups informed the agency Tuesday. Response From Credit Union Trade Groups.

article thumbnail

How to Attract Multiple Generations to Open New Accounts and Apply for Loans

Understanding these attitudes and using them to inform marketing messages enables community banks, regional banks and credit unions to better serve their customers. This entertaining and informative eBook will help your financial institution uncover the best practices when it comes to appealing to mass audiences.

article thumbnail

6 Best Credit Unions for Business Accounts in 2021

Nerd Wallet

A credit union can be a good choice for a business account if there are locations near you and you can qualify to join. These nonprofit, membership-based financial institutions often get high marks for customer satisfaction compared with banks. Ryan Lane writes for NerdWallet. Ryan Lane writes for NerdWallet.

article thumbnail

Best Banks and Credit Unions of 2020

Nerd Wallet

The best bank or credit union for you depends on what you’re in the market for: a savings account, a checking account, or both. NerdWallet spent more than 200 hours comparing and rating dozens of financial institutions to identify those with the best deposit accounts. NerdWallet is a writer at NerdWallet.