Account Recovery

AUGUST 26, 2021

A ruling that should have every debt collector going through their insurance policies to make sure they have the proper coverage … The Court of Appeals for the Eighth Circuit has affirmed a lower court’s ruling in favor of an insurance company that was being sued by a law firm that was accused of violating … The post Appeals Court (..)

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Account Recovery

DECEMBER 15, 2023

The Consumer Financial Protection Bureau today announced that a medical debt collector — Commonwealth Financial Systems in Pennsylvania — is being shut down for failing to conduct reasonable investigations and failing to inform the credit reporting agencies that debts were being disputed by consumers.

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Debt collector 261

American Profit Recovery

MAY 16, 2022

By Georgia: As a debt collector, I look forward to coming to work every day. American Profit Recovery has opened my eyes to what it truly means to be a debt collector, as well as what an important job it is. Being a Debt Collector is not just about collecting money. Yes, you read that correctly.

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American Profit Recovery

SEPTEMBER 27, 2024

By Delaney: Debt Collectors are faced with many hurdles when trying to contact consumers to pay on past due balances. If you’ve made it to this blog, you are in the right place to get started understanding more about what debt collections at American Profit Recovery is really about.

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Debt collector Collection Agencies Collections Agency Education 198

Account Recovery

SEPTEMBER 29, 2021

A debt collection company based in Atlanta and its owners have been permanently banned from the industry and will pay $266,000 out of a $3 million penalty under the terms of a settlement announced by the Federal Trade Commission, which had sued the company and its owners for threatening to have consumers arrested and imprisoned … The post Debt (..)

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Debt collector Trade Collection Companies Collections 238

American Profit Recovery

MAY 15, 2024

If you are a consumer, struggling with debt, you should know that not only can debt collectors help you navigate a challenging financial situation, but you can also have a positive experience and favorable outcome. Gone are the days when collectors just got on the phone and demanded full payment. But you must be honest.

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Debt collector Collection Agencies Collections Agency Collections 202

American Profit Recovery

NOVEMBER 25, 2024

Professionally trained debt collectors understand how to listen, show empathy, understand individual situations and take the time to solve problems with consumers. If your customers are facing financial difficulty, a debt collector can actually help your customer navigate the complexities of being in debt.

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Account Recovery

JANUARY 14, 2022

Companies that collect medical debt were put on notice yesterday by the Consumer Financial Protection Bureau to make sure that the debts they are trying to collect are not prohibited under the recently enacted No Surprises Act.

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Debt collector Collections 246

Account Recovery

FEBRUARY 23, 2022

A class action lawsuit has been filed in North Carolina federal court against a hospital network and the collection agency it uses, accusing them of violating state law in North Carolina as well as the Fair Debt Collection Practices Act by overcharging him for a visit to the emergency room and using “aggressive, manipulative, and … The (..)

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Debt collector Fair Debt Collection Collection Agencies Collections Agency 243

Account Recovery

AUGUST 13, 2021

The Attorney General of Georgia has announced a settlement with a company that was accused of violating the Fair Debt Collection Practices Act and state law in Georgia that will see the company turn over $19.8 million worth of accounts and pay a fine of $41,500.

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Debt collector Fair Debt Collection Collections 246

Account Recovery

JANUARY 14, 2022

in Student Loans; CFPB Warns Medical Debt Collectors appeared first on AccountsRecovery.net. NAVIENT TO CANCEL $1.8B IN STUDENT LOANS UNDER DEAL WITH STATE AGS A deal was announced yesterday between student loan servicer Navient and 39 state attorneys general that will see the company pay $145 million in restitution and cancel $1.7

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Student Loans Student loans Debt collector Loans 246

American Profit Recovery

MAY 2, 2023

Never be apprehensive or afraid to communicate with a professional debt collector. Professionally trained collectors are there to help you navigate the complexities of outstanding debt. Here’s a few tips from our debt collection experts on how consumers can improve communication with debt collectors.

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Debt collector Collection Agencies Collections Agency Collections 179

Account Recovery

NOVEMBER 18, 2024

England’s largest cellphone carrier has unveiled a new technology that could pose a new challenge for debt collectors. Its secret weapon? A bored grandmother with nothing but time on her hands, generated by artificial intelligence.

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Debt collector Collections 246

UK debt collections

MARCH 5, 2025

Bristol based debt recovery business which didnt hand over money is shut down An Insolvency Service investigation found that Encore Capital Group Inc Ltd trading as Encore Debt Recovery failed to fully hand over the money it collected it has been revealed. Have you been the victim of Scam Debt Collectors?

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Debt collector Debt Recovery Collection Agencies Collections Agency 68

American Profit Recovery

MAY 23, 2024

There are countless myths about debt collectors and the debt collection industry as a whole. Debt collections in many circumstances can be a complex situation for both the business trying to recover money and the consumer trying to navigate financial difficulty. Debt collectors cannot harass you endlessly or at all.

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Debt collector Collection Agencies Collections Agency Fair Debt Collection 154

Account Recovery

FEBRUARY 20, 2025

The guide is focused on the state’s Exempt Income Protection Act (EIPA), a law designed to ensure that debt collectors cannot freeze or seize essential funds from consumers, leaving them unable to meet basic living expenses. The guide provides clear instructions for claiming exemptions under EIPA and reporting violations.

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Account Recovery

FEBRUARY 24, 2025

Why it matters: The bill aims to prevent medical creditors and debt collectors from pursuing collection actions while a patients appeal of a health insurance decision is pending or was pending within the previous 180 days.

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Collections Debt collector Collection Agencies Collections Agency 217

Account Recovery

JANUARY 13, 2025

A District Court judge in Arizona has granted a defendant’s motion to dismiss a Fair Debt Collection Practices Act case, ruling that the plaintiff failed to sufficiently establish the defendant’s status as a “debt collector” under the statute and did not plead adequate facts to support the alleged violations.

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Debt collector Fair Debt Collection Original Creditor Creditors 130

Account Recovery

JANUARY 15, 2025

A District Court judge in Florida has denied a defendant’s motion to dismiss claims it violated the Fair Debt Collection Practices Act and the Florida Consumer Collections Practices Act in a ruling that seems potentially problematic in terms of the definition of debt collector and when a debt is in default.

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Debt collector Fair Debt Collection Consumer Collections Collections 130

Account Recovery

OCTOBER 21, 2024

One of the key arguments is that the rule discriminates against debt collectors by limiting their ability to communicate with consumers, a restriction the plaintiffs argue violates their right to free speech. The lawsuit makes several claims, primarily centered around violations of the First and Fourteenth Amendments.

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Debt collector Collections Fair Debt Collection Collection Agencies 130

Account Recovery

DECEMBER 19, 2024

Specifically, the plaintiff alleged that one of the defendants, a debt collector, had placed a negative tradeline on her credit report without a permissible purpose. The background: The case originated when the plaintiff reviewed her credit report and discovered what she described as unfamiliar entries. Learn more.

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Creditworthiness Debt collector Fair Debt Collection Collections 130

Account Recovery

FEBRUARY 5, 2025

The Court of Appeals for the Eleventh Circuit has affirmed a lower court’s ruling for the plaintiffs in a Fair Debt Collection Practices Act case over convenience fees, ruling loan servicers are prohibited from charging anything not expressly authorized by the underlying agreement or permitted by law. Learn more.

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Loans Debt collector Fair Debt Collection Trade 130

Account Recovery

DECEMBER 16, 2024

Proposed amendments to New York Citys rules governing debt collection have drawn significant scrutiny from trade groups outside the collection industry, most notably the American Financial Services Association (AFSA), which submitted a comment letter last week regarding the proposed amendments.

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Debt collector Collections Financial Institution Creditors 130

Account Recovery

NOVEMBER 22, 2024

What’s next: Why it matters: The CFPB’s Advisory Opinion stirred considerable debate within the industry, with critics claiming it fundamentally alters how medical debt will be collected. ACA International argues that these changes represent an overreach of CFPB’s authority and impose significant operational burdens. Learn more.

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Collections Debt collector Healthcare 130

Account Recovery

OCTOBER 22, 2024

. “This innovative platform allows consumers to settle debts electronically while saving creditors significant legal costs by speeding up the process.” ” SoloSettle is the first of its kind—a digital settlement marketplace designed to ease and automate the negotiation process between consumers and debt collectors.

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Law Firms Debt collector Startups Debt settlement 130

Account Recovery

MAY 22, 2024

Judge Grants MJOP For Defendant in FDCPA Case Over Whether Calls Were Convenient Maryland Regulator Settles With Debt Collectors Side Hustles Helping Consumers Make Ends Meet 29 Companies Seeking Collection Talent WORTH NOTING: Five features on Spotify that you should be using more … The Federal Reserve Board has released the results of a survey (..)

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Debt collector Collections 147

Account Recovery

OCTOBER 29, 2024

One of the arguments made by the defendant in the motion to dismiss was that the plaintiff was not licensed as a debt collector in Florida and thus unable to pursue claims of repayment. The defendant also attempted to argue that the healthcare providers could not assign these claims to the plaintiff. Judge Roy K.

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Healthcare Debt collector Collections 130

Account Recovery

NOVEMBER 18, 2024

The judge pointed out that as long as the debt collector did not engage in any further collection activities after receiving the request for validation, it was not in violation of the FDCPA.

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Debt collector Fair Debt Collection Collections 130

Account Recovery

DECEMBER 26, 2024

While the package tackles various digital safety issues, one law stands out for debt collection professionals: S5703B/A1035B, which bans the use of social media platforms for debt collection. The details: The newly enacted law prohibits debt collectors from using social media platforms to communicate with consumers about unpaid debts.

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Collections Debt collector 130

Account Recovery

NOVEMBER 18, 2024

In a development first announced by ACA International, the New York City Department of Consumer and Worker Protection (DCWP) has proposed an amendment to its new debt collection regulation.

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Creditors Collections Original Creditor Debt collector 130

American Profit Recovery

JANUARY 6, 2025

Active listening is something our professional debt collectors practice and implement daily here. In fact, we would go as far as to say that it is one of the foundations of how we operate. In all aspects of life and business, listening is one of the most critical skills we can master.

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Collections Debt collector Collection Agencies Collections Agency 222

Account Recovery

APRIL 25, 2025

Oregon is the latest state attempting to fill the void being left by the Consumer Financial Protection Bureau with a medical debt credit reporting and collection bill, which this week passed the state Senate. The legislation cleared the chamber with an 18-10 vote and now moves to the Oregon House of Representatives.

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Debt collector Consumer Credit Collections Healthcare 130

Account Recovery

JANUARY 6, 2025

Debt Collectors Cited in CFPB Post about New Junk Fee Tactics The Consumer Financial Protection Bureau has intensified its scrutiny of junk fees in the financial marketplace, with debt collectors and loan servicers squarely in the crosshairs this time. Read on to hear what the experts have to say this week.

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Account Recovery

JANUARY 29, 2025

The plaintiff had formally disputed the debt with the credit union, which responded by verifying the debt and indicating that the debt would remain on the plaintiffs credit report.

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Credit Unions Credit Unions Credit Card Debt Fair Debt Collection 130

Account Recovery

APRIL 15, 2025

It should be noted lawsuits can be filed against consumers seeking to collect on debts for which the statute of limitations is expired — it is up to the consumer to assert that the statute of limitations has expired as an affirmative defense to have the collection suit dismissed. Cohen said in a statement.

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Account Recovery

MARCH 18, 2025

A bill is under consideration in the Oklahoma legislature that would prohibit certain medical debts from being reported to credit bureaus, preventing them from impacting consumers credit scores. Driving the news: House Bill 1709, introduced by Rep. The bill, if passed, would take effect on November 1, 2025.

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Debt collector Consumer Credit Creditors Collections 130

Account Recovery

NOVEMBER 12, 2024

A Maryland Appeals Court has vacated the dismissal of a class-action complaint accusing a healthcare provider of violating state collection law, ruling that the common law litigation privilege does not shield debt collectors from liability under the Maryland Consumer Debt Collection Act (MCDCA) and the Maryland Consumer Protection Act (MCPA).

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