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Aggressive to Amicable: The Changing Face of Debt Collection

Nexa Collect

We have seen Hollywood movies like “Uncut Gems” and “Revolver” , which portray debt collectors as intimidating and dangerous figures. They are now more likely to recognize and challenge any violations of the Fair Debt Collection Practices Act (FDCPA), which prohibits aggressive and abusive collection tactics.

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The Rise of Mobile Payment Solutions in Debt Collection

Nexa Collect

Debt collection has traditionally been viewed as a cumbersome and often stressful process. However, the advent of mobile payment solutions has revolutionized the industry, offering both debtors and creditors a seamless and efficient method to manage debt repayment. Debtors can settle debts instantly from anywhere.

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AI Debt Collection much less effective than Humans says new study

UK debt collections

Debt collection isn’t just about numbers—it’s about communication, trust, and understanding the person behind the debt.” Additional insights from the AI Debt Collection study include: Debtors were 34% more likely to respond to human outreach than AI-generated messages. In the U.S.,

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S.C. Drops Review of Right-to-Cure Lawsuit

Account Recovery

The South Carolina Supreme Court has changed its mind and will not issue a ruling in a case over whether a debt collector is required to send a right-to-cure notice to a consumer under state law before filing a lawsuit to collect on an unpaid debt. Read the Supreme Court’s ruling.

Creditors 147
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New York City’s Proposed Digital Communication Regulations Negatively Impact Consumers, Creditors, and Collectors

True Accord

Though we have entered an era where digital communication is becoming the standard, New York Citys newly revised proposal still restricts debt collectors from using email and SMS without prior consumer consent. This is problematic because the majority of consumers actually prefer digital communication with debt collectors.

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TrueAccord’s Recent Litigation Win: Email Is Always Convenient

True Accord

First, the Court analyzed the FDCPA’s provision, breaking it down into three principles: The basic prohibition: A debt collector may not “communicate with a consumer” in connection with any debt collection at (i) any unusual time or place, or (ii) a time or place known or which should be known to be inconvenient to the consumer.

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Compliance Digest – March 10

Account Recovery

ROBBIN LAW: After the New York Attorney General Letitia James (NYAG) recent crack downs on debt collectors violations of New Yorks Exempt Income Protection Act (EIPA), the NYAG has provided debtors with a guide on their rights under the EIPA. More details here. WHAT THIS MEANS, FROM JACQUELYN DICICCO OF J.