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Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

On November 8, the New York Department of Financial Services, through a special state law-established Private Student Loan Refinancing Task Force, issued a request for information (RFI), pertaining to student loan refinancing. For more information, click here.

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Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

On February 15, the CFPB published a blog recounting its action against a student loan debt relief business and a debt-settlement company. The CFPB alleged that the defendants charged thousands of consumers with federal student loans approximately $9.2 For more information, click here.

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Navient Settles with State AG Coalition Over Alleged Unfair, Deceptive, and Abusive Student Loan Origination and Servicing Practices

Troutman Sanders

On January 13, a coalition of 39 state attorneys general — led by AGs from Pennsylvania, Washington, Illinois, Massachusetts, and California — reached a settlement with student loan servicer Navient over allegedly unfair, deceptive, and abusive student loan origination and servicing practices.

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DFPI marks success in implementation of the California Consumer Financial Protection Law

Collection Industry News

The Department has also begun licensing debt collectors. Proposed registration includes debt settlement services, student debt relief services, postsecondary education financing, and wage-based advances. Research and Market Monitoring.

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Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter

Troutman Sanders

On April 13, Minnesota Attorney General Keith Ellison announced that his office has obtained a settlement that requires a California student loan debt relief company that illegally collected fees from customers and misrepresented its services to consumers to cease operating in Minnesota and to provide full refunds to its Minnesota consumers.

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Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter

Troutman Sanders

On July 23, the Biden administration initiated a request for information — the formal process of inviting public comment — to address issues with the Public Service Loan Forgiveness (PSLF) program. Following a state Supreme Court ruling issued earlier in the year, the bill’s prospects for passage might be different this time around.