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Courts apply the very pro-consumer “least sophisticated debtor” standard when evaluating a collector’s communications, and most violations of the Act are “strict liability” – meaning the debtor can win the case without proving the collector intended to violate the statute. Hollins LawFirm , _F.3d Hollins LawFirm , _F.3d
If you have a lot of inaccurate collection accounts on your report, you might need help from a credit repair firm like Lexington LawFirm. You can also contact the originalcreditor to get this information. Credit.com may receive compensation if a subscriber signs up for Lexington LawFirm services.
In doing so, it held that a collection letter, which indicated that the debtor could only dispute the underlying debt in writing, violated the FDCPA. The plaintiff, Jeffrey Almada, allegedly owed money to a homeowner’s association, which retained the defendant, the Krieger LawFirm, A.P.C. Emphasis in the original).
Debt buyers are being sued based on the conduct of their agencies and lawfirms. Even originalcreditors, who are not subject to the FDCPA, are being drawn into FDCPA litigation under various theories of recovery. For this reason, originalcreditors are not subject to the FDCPA (except in very limited circumstances).
One method for identifying areas of potential concern, however, is to analyze the recent enforcement actions by the CFPB and other regulators filed against debt buyers and originalcreditors. Enforcement actions filed against originalcreditors can also provide guidance to debt buyers and other collectors about areas of CFPB concern.
As you evaluate your firm’s risk to these cases, you will want to review every consumer-facing interaction of the firm top to bottom, including any letter forms utilized, your standard telephone practices and voicemail messages, the complaints, pleadings, discovery requests, and the post-judgment collection practices you employ.
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