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Artificial Intelligence is revolutionizing industries, including credit and collections, but contrary to popular opinion, it’s far from unregulated. Ellen Rosenblum, who just retired as the attorney general of Oregon, issued guidance in late December clarifying that existing consumer protection, privacy, and anti-discrimination laws apply to AI, potentially reshaping how companies deploy this transformative technology.
It's the perfect time for B2B sales professionals to reevaluate client relationships. Trust and loyalty will go a long way in staying in front of mind when your clients are making major budget decisions. If you're not already planning to connect with your clients this month, let this be a reminder. Strengthening client relationships is the perfect resolution for B2B sales professionals in the new year.
The Consumer Financial Protection Bureau is back with another blog post warning consumers about unfair debt collection practices, this time surrounding being contacted while at work. This follows a post from a couple of weeks ago about junk fees that can be assessed by debt collectors. The big picture: Debt collectors unlawfully contacting consumers at work, or their employers, remains a critical concern for regulators.
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AI is reshaping industries, yet finance remains one of the slowest adopters. Concerns over compliance, legacy systems, and data silos have made finance teams hesitant to embrace AI-driven transformation. But delaying adoption isn’t just about efficiency—it’s about staying competitive in a rapidly evolving landscape. How can finance leaders overcome these challenges and start leveraging AI effectively?
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As part of the festivities to mark the end of one calendar year and the start of a new one, I ask different professionals from across the accounts receivable management industry for their predictions for the coming year what do they think is going to happen, what kind of year is it going to be for collection operations, etc. But thats not where the fun ends.
As part of the festivities to mark the end of one calendar year and the start of a new one, I ask different professionals from across the accounts receivable management industry for their predictions for the coming year what do they think is going to happen, what kind of year is it going to be for collection operations, etc. But thats not where the fun ends.
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