Performant Recovery Penalized $700,000 for Delayed Loan Relief Scheme
Account Recovery
DECEMBER 10, 2024
The Consumer Financial Protection Bureau yesterday announced an enforcement action against Performant Recovery, Inc., a debt collection agency accused of delaying student loan rehabilitations to increase fees. Performants practices, which cost individual borrowers thousands of dollars, have resulted in a $700,000 penalty and a ban on the company from servicing or collecting any student loan debt.
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