Thu.Feb 29, 2024

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Legend of the ARM Industry: Phil Rosenthal

Account Recovery

To be a legend, it takes more than longevity. In fact, the longer you spend in your chosen field, the more adaptable you have to be to changing times. The accounts receivable management industry has changed a lot over the years, but one of the constants has been Phil Rosenthal.

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How to Plan for Your Best Tax Refund Debt Collection Season

PDC Flow

For many consumers, a tax return is the perfect opportunity to take control of outstanding debts. That’s why tax refund season is one of the busiest times of the year for debt collection agencies. Does your agency take advantage of tax refund season to boost revenue and close more accounts? Lots of companies might want to establish a tax time collection campaign but don’t know how to prepare.

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Daily Digest – February 29. Getting to Know Michael Cassidy of Velocity Portfolio Group; Legend of the ARM Industry: Phil Rosenthal

Account Recovery

Getting to Know Michael Cassidy of Velocity Portfolio Group Legend of the ARM Industry: Phil Rosenthal CFPB, FTC File Brief in FDCPA Convenience Fee Case Collection Firm to Pay $655K in Restitution, Fines For Not Filing Satisfactions of Judgment on Time WORTH NOTING: Now Wendy’s says it isn’t planning on rolling out dynamic pricing … […]

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1 in 3 Small Business owners fear closure this year

UK debt collections

Nearly one in three (31%) of small business owners anticipate the potential closure of their businesses by the end of 2024 according to research by Novuna Business Cash Flow. Novuna says that the prospect of numerous businesses facing closure is sobering, a reality underscored by a recent ONS report, showing just 3% of businesses had temporarily halted trading in the month of February 2024, with only 2% having shut down permanently.

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Solve Your Firms Automation Complexities Once and For All

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

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CFPB, FTC File Brief in FDCPA Convenience Fee Case

Account Recovery

The Consumer Financial Protection Bureau and the Federal Trade Commission have filed an amicus brief in a Fair Debt Collection Practices Act case before the Court of Appeals for the Eleventh Circuit over the defendant charging convenience or “pay-to-pay” fees when consumers made payments by phone or online, arguing that the defendant is incorrect in […]

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Getting to Know Michael Cassidy of Velocity Portfolio Group

Account Recovery

I am thrilled to announce that the Getting to Know series will be sponsored by TEC Services Group in 2024. TEC Services Group is the leading technology and professional services firm in the credit collections industry offering both leading industry solutions along with unrivaled, unbiased, and experienced support.

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CFPB Warns Digital Comparison-Shopping Operators and Lead Generators That Steering Consumers Could Violate the CFPA, But Fails to Discuss Disclosures Commonly Used in the Industry

Troutman Sanders

Can digital comparison-shopping operators or lead generators violate the Consumer Financial Protection Act (CFPA) by preferencing products or services based on financial benefit? According to today’s guidance issued by the Consumer Financial Protection Bureau (CFPB or Bureau), the answer to that question is yes. Specifically, according to the CFPB, operators of digital comparison-shopping tools can violate the CFPA’s prohibition on abusive acts or practices by steering consumers to certain produ

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Collection Firm to Pay $655K in Restitution, Fines For Not Filing Satisfactions of Judgment on Time

Account Recovery

The Attorney General of New York yesterday announced an Assurance of Discontinuance with a collection law firm and its subsidiary that will see it pay $655,600 in fines and restitution to consumers.

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Will filing for bankruptcy clear all my debts?

Roths Child Law

There are many reasons that people feel the need to file for personal bankruptcy. Unexpected medical bills, job loss or the inability to find work that pays enough to meet rising living costs have landed many people in this situation. Before filing, you should understand what a personal bankruptcy filing can and cannot do. Personal bankruptcies do not cover all types of debt While Chapter 7 and Chapter 13 bankruptcies can help with many debts, they won’t necessarily cover all of your debts.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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Maryland Federal Court Denies Mortgage Servicer’s Motion to Dismiss Borrowers’ RESPA Claim

Troutman Sanders

The United States District Court for the District of Maryland recently denied a mortgage servicer’s motion to dismiss a putative class action claim pursuant to the Real Estate Settlement Procedures Act (RESPA) § 2605(g), providing insight as to what is required to state a claim for statutory damages with respect to alleged mishandling of escrow accounts.

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Landmark New Jersey Condominium Structural Inspection Law to Enhance Safety and Compliance

Price Meese

Introduction : In a bid to ensure the safety and structural integrity of condominiums and cooperatives, New Jersey has recently implemented a groundbreaking Structural Inspection Law. Signed into law on January 8, 2024, P.L.2003, c.214, S2760/A4384, (to read the entire statute click here ) aims to establish a framework for regular inspections of condominium and cooperative buildings, addressing potential structural issues and safeguarding the well-being of residents.

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Comment Period on CFPB’s Auto Finance Data Project Closing Soon

Troutman Sanders

Comments on the Consumer Financial Protection Bureau’s (CFPB or Bureau) proposal to collect data from auto finance businesses that acquire or originate as few as 500 financing transactions a year are due by March 25, 2024. The CFPB recently published a Notice and Request for Comment in the Federal Register requesting approval from the Office of Management and Budget of its proposed Auto Finance Data Project.

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The Statute of Limitations in Freight Charge Collections: The Case for a Lengthier StateLaw Approach

Collection Industry News

I. Introduction The statute of limitations serves as a cornerstone in freight charge collections, decisively impacting the legal terrain of the transportation sector. While many perceive the 18-month window from the delivery date as the standard timeframe for carriers to pursue outstanding freight charges from brokers, shippers, or consignees, it’s crucial to examine the benefits of applying a longer state law statute of limitations in these cases.

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How To Optimize Cash Flow: Your Roadmap To Resilience!

Speaker: Genevieve Hancock, CPA

Cash flow isn’t just about balancing numbers - it's about ensuring your organization is positioned for both immediate stability and long-term success. Understanding that cash flow management fuels every decision, every opportunity, and every growth phase is critical. But how can you shift from simply managing cash to strategically optimizing it for resilience?

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Avoiding Auto Finance Pitfalls Under the FTC’s New CARS Rule

Troutman Sanders

In this insightful episode of The Consumer Finance Podcast, Chris Willis is joined by Partners Brooke Conkle and Alan Wingfield, as they delve into the topic of regulatory risk and litigation exposure for auto finance companies under the new FTC CARS Rule. Tune in for a deep dive into preventative strategies that can help your auto finance company avoid regulatory pitfalls under the new rule.

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New TCPA Rules: Revoking Consent to Robocalls and Robotexts

Troutman Sanders

On February 15, the Federal Communications Commission (FCC) approved amendments to the rules and regulations implementing the Telephone Consumer Protection Act (TCPA). The adopted Report and Order and Further Notice of Proposed Rulemaking implemented new rules regarding revocation of consent to robocalls and robotexts — clarifying rulings from 2012 and 2015.

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