Wed.Oct 09, 2024

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CFPB Takes Action Against Arbitration Platform Ejudicate for Deceiving Student Borrowers

Consumer Finance

The CFPB banned private dispute resolution platform Ejudicate from arbitrating disputes about consumer products after it misled borrowers about its neutrality and initiated sham arbitration proceedings.

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The Critical Role of Payment Options in Maximizing Collections

Account Recovery

If you go to a store or a website and they don’t have what you are looking for, do you settle for something similar or go somewhere else and get what you want? In a lot of cases, you’re not going to settle for what’s being offered to you. You’re going to go where they have exactly what you want. In a lot of ways, what is on your portal is the same experience.

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AI in credit management: Useful but limited? 

On Guard

The surge in popularity of ChatGPT in late 2022 has put AI in the spotlight for its potential to streamline work processes in every business, including the finance sector. How do organisations perceive and leverage AI to optimise their processes and what is the role of the finance professional in this landscape? This is what we attempted to explore in our latest research, entitled “ The future of credit management: AI and the role of the finance professional ”, deriving input from 30 interim pro

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Daily Digest – October 9. Judge Grants MSJ For Defendant in FDCPA Case Over Debt Amount; Collection Manager Sentenced to 21 Months for Role in $2M Scam

Account Recovery

Judge Grants MSJ For Defendant in FDCPA Case Over Debt Amount Collection Manager Sentenced to 21 Months for Role in $2M Scam The Critical Role of Payment Options in Maximizing Collections 25 Companies Seeking Collection Talent WORTH NOTING: How much time and money you are losing by being stuck in traffic everyday … Human life expectancy has reached its maximum, according to new research … A lot of people think that Starbucks is not affordable, compared to other coffee chains …

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Solve Your Firms Automation Complexities Once and For All

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

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Treasury Announces Marketable Borrowing Estimates

Collection Industry News

WASHINGTON – The U.S. Department of the Treasury today announced its current estimates of privately-held net marketable borrowing [1] for the October – December 2024 and January – March 2025 quarters.

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Judge Grants MSJ For Defendant in FDCPA Case Over Debt Amount

Account Recovery

A District Court judge in Georgia has adopted a Magistrate Court’s recommendation and granted a defendant’s motion for summary judgment in two Fair Debt Collection Practices Act cases that argued that the balance of a judgment owed to the plaintiff by the creditor should have reduced the balance being sought by the defendant to collect on a separate debt.

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Collection Manager Sentenced to 21 Months for Role in $2M Scam

Account Recovery

Erica Lounsberry, 37, of Niagara Falls, N.Y., has been sentenced to 21 months in prison for her involvement in a fraudulent debt collection scheme that bilked victims out of more than $2 million. The sentencing, handed down by District Court Judge Richard J. Arcara, marks another chapter in the ongoing crackdown of an illegal debt collection ring that has landed a handful of others in jail.