Account Recovery

OCTOBER 10, 2024

A District Court judge in Virginia has dismissed the majority of claims against several defendants in a Fair Debt Collection Practices Act class-action lawsuit, but allowed one key claim against a collection agency to proceed. The background: The lawsuit accused several companies, including three different collection operations of violating the FDCPA and the Virginia Consumer Protection Act in their attempts to collect on the plaintiff’s unpaid student loans.

Student loans 246

Student loans Student Loans Fair Debt Collection Collection Agencies 246

Burt and Associates

OCTOBER 10, 2024

Case Study: Alpha Plumbing Solutions vs. Beta Plumbing Contractors* Your browser does not support the audio tag. About Transcript About Commercial Debt Collection The segment introduces the topic of commercial debt collection, emphasizing that it is more than just numbers on a spreadsheet. It focuses on the strategies and psychology needed to bridge the gap between having a signed contract and receiving actual payment.

Debt Recovery 52

Debt Recovery Debtor Collection Agencies Collections Agency 52

Account Recovery

OCTOBER 10, 2024

I am thrilled to announce that the Getting to Know series will be sponsored by TEC Services Group in 2024. TEC Services Group is the leading technology and professional services firm in the credit collections industry offering both leading industry solutions along with unrivaled, unbiased, and experienced support. TEC is now extending its services by offering proven, industry-leading technology solutions alongside of our Professional Services to help Clients feel confident in their technology de

Lawyers 246

Lawyers Collections 246

Qualco

OCTOBER 10, 2024

NPL Management: A 5-Step Roadmap to Strategic Success is the latest e-Guide to be published by Qualco UK. You can view it here. In today's regulatory environment, when it comes to collecting overdue accounts, the clear, overarching message is that the customer must be treated fairly and ethically. However, in a small number of credit businesses, the right strategies for systems and people have not been set.

Credit Management 97

Credit Management Creditors Government Collections 97

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

Account Recovery

OCTOBER 10, 2024

While everyone wants to believe they are unique and special, consumers tend to ask the same types of questions during collection calls. Knowing the best way to answer those questions can make a huge difference in a company’s collection rates. In a recent webinar, sponsored by Peak Revenue Learning, a panel of professionals shared their strategies and best practices for tackling these frequent inquiries.

Collections 130

Collections Education 130

Account Recovery

OCTOBER 10, 2024

If you work in healthcare revenue cycle management or with healthcare providers, this statistic may just blow your mind: 92% of healthcare providers said they faced at least one cyber attack in the past 12 months, up from 88% a year ago, according to a report published by Proofpoint and The Ponemon Institute. The average financial hit per cyberattack has also climbed, with disruptions now costing healthcare organizations an average of $1.47 million in operational downtime, up from $1.3 million i

Healthcare 130

Healthcare Collections 130

Account Recovery

OCTOBER 10, 2024

Getting to Know Lanette Miller of Heritage Acceptance Corp. Judge Dismisses Most Claims in FDCPA Class-Action Nearly All Healthcare Providers Facing Cyber Attacks: Report Ideas to Help Answer Common Collection Questions WORTH NOTING: Photos showing the damage wrought by Hurricane Milton across Florida … A look at some highly anticipated books being published this Fall … The Tropicana hotel in Las Vegas is no more … A lot of people would hire “questionable” contracto

Healthcare 100

Healthcare Collections 100