Tue.Aug 06, 2024

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CFPB Report Finds Lenders Cramming Markup Fees and Confusing Terms into Solar Energy Loans

Consumer Finance

The CFPB issued a report finding that some residential solar lenders are misleading homeowners and cramming markup fees into borrowers’ loan balances.

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More Comments About Medical Debt Credit Reporting Proposal Submitted

Account Recovery

Comments are currently being accepted regarding the Consumer Financial Protection Bureau’s proposed rule that would prohibit creditors from using medical debts when determining whether a consumer is eligible for credit. The comment period is open until August 12.

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Consumer advisory: Steer clear of costly and complex loans for solar energy installation

Consumer Finance

People can submit complaints about solar loans with the CFPB and with other federal and state agencies.

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More Consumers Carrying Credit Card Debt, Fewer Consumers Have Plan to Pay it Off: Bankrate

Account Recovery

Credit card debt is on the rise, reaching levels not seen since the early days of the pandemic. Half of credit cardholders now carry a balance from month to month, up from 44% in January and the highest rate observed since March 2020, when 60% of cardholders carried debt, according to a new Bankrate survey.

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Solve Your Firms Automation Complexities Once and For All

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

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2.7m Debt Cases passed to Bailiffs by Councils

UK debt collections

More than 2.7 million debts were referred to bailiffs by local authorities in England and Wales during the 2022/23 financial year, according to new research conducted by the Money Advice Trust , the charity that runs National Debtline, and the Centre for Social Justice think-tank. The findings, based on Freedom of Information requests to local authorities, form part of wider research into council tax debt and collection practices published by the Centre for Social Justice, which reveals that 1.3

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Prepared Remarks of CFPB Director Rohit Chopra at the Treasury Roundtable on Solar Financing

Consumer Finance

Director Rohit Chopra delivered remarks about preventing predatory lending in the residential solar market.

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Collector Facing FDCPA, TCPA Suit For Not Stopping Calls After Refusal to Pay

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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Aviso al consumidor: Manténgase alejado de los préstamos costosos y complejos para la instalación de energía solar

Consumer Finance

Las personas pueden presentar quejas sobre préstamos para energía solar ante el CFPB y otras agencias federales y estatales.

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Judge Grants MSJ For Defendant in FDCPA Case Over Business Debt

Account Recovery

A District Court judge in Pennsylvania has granted a defendant’s motion for summary judgment, while also denying a motion for summary judgment from the plaintiff, ruling that sending a collection letter for a business debt to the plaintiff using the plaintiff’s name and not the name of the business is not a violation of the […]

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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Bank Account Number – Everything You Need to Know

Payment Savvy

Financial transactions revolve around various numerical identifiers that ensure secure and precise processing. These identifiers are fundamental, from the bank account number on checks to the digits on your credit card. Understanding these identifiers can help you manage your finances more effectively and avoid potential transaction pitfalls. As financial technologies evolve, keeping abreast of these fundamentals remains crucial for personal and business financial health.

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LL Flooring files for bankruptcy and will close 94 stores

Collection Industry News

LL Flooring, formerly known as Lumber Liquidators, has filed for bankruptcy and will close 94 of its stores across the United States. But the retailer is not liquidating itself immediately, as the company recently announced that it had entered Chapter 11, which allows for a re-organization rather than a wind-down of the business. Instead, LL Flooring will use the process to seek a sale of the 30-year-old business, which said it’s in “active negotiations with multiple bidders,” according to a pre