Account Recovery

JUNE 10, 2024

Judge Recommends Dismissal of FDCPA Suit Because Debt Was Commercial, Not Personal Phone Anxiety is Real for Many Individuals: Report Appeals Court Affirms Dismissal in Fraud Case Over Collection Contract Compliance Digest – June 10 WORTH NOTING: The best Father’s Day deals on gear that dads actually like to use … 10 fake models are […]

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Collections 147

Consumer Finance

JUNE 10, 2024

Today, the CFPB proposed a rule that would remove medical bills from most credit reports, increase privacy protections, help to increase credit scores and loan approvals, and prevent debt collectors from using the credit reporting system to coerce people to pay.

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Debt collector Loans 145

Account Recovery

JUNE 10, 2024

In a case that was defendant by Jacob Bach of Martin Golden Lyons Watts Morgan, a Magistrate Court judge in Texas has recommended the dismissal of a Fair Debt Collection Practices Act case on the grounds that the underlying debt was not personal, but commercial.

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Fair Debt Collection Collections 147

Consumer Finance

JUNE 10, 2024

Research from the Consumer Financial Protection Bureau in 2022 showed that medical collections tradelines appeared on 43 million credit reports, and that 58 percent of bills that were in collections and on people’s credit records were medical bills.

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Collections 119

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

Account Recovery

JUNE 10, 2024

In the age of digital communication, the traditional phone call is becoming an endangered species. While Zoom, Slack, and emails dominate workplace interactions, the reluctance to make or answer phone calls is a growing phenomenon known as telephonophobia.

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Account Recovery

JUNE 10, 2024

The Court of Appeals for the Fourth Circuit has affirmed the dismissal of a case filed by a contact center against a collection operation and its owner for allegedly concealing criminal activity by the owner that led the contact center to lose a contract with one of the nation’s largest financial institutions.

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Financial Institution Collections 130

On Guard

JUNE 10, 2024

A B2B sales professional tends to stay with a company for 3-5 years on average, before moving on to the next role. What makes someone stick with an organisation for longer? We asked Maarten, who recently completed 30 years in his Onguard journey. You know he is the one passing by your desk because you hear a whistle. He is an early bird, he enjoys asking questions to keep everyone busy, and his main hobby is to “enjoy life” Maarten, Global Account Director at Onguard, has made a val

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Banks Credit Management 52

Account Recovery

JUNE 10, 2024

I’m thrilled to announce that Bedard Law Group is the new sponsor for the Compliance Digest. Bedard Law Group, P.C. – Compliance Support – Defense Litigation – Nationwide Complaint Management – Turnkey Speech Analytics. And Our New BLG360 Program – Your Low Monthly Retainer Compliance Solution. Visit www.bedardlawgroup.com, email John H.

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Collection Industry News

JUNE 10, 2024

A new proposal by the Biden administration would protect Americans from having their credit history cratered by medical bills. The rule change, announced by the Consumer Financial Protection Bureau (CFPB) on June 11, would prevent almost any medical debt from appearing on credit reports. In a statement, the CFPB said medical bills “have little to no predictive value when it comes to repaying other loans.“ In 2022, the three largest credit bureaus — TransUnion, Equifax and Experian — started rem

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Debt Consolidation Healthcare Debt settlement Loans 40

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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