Account Recovery

NOVEMBER 1, 2024

Adding insult to injury, the Consumer Financial Protection Bureau yesterday fined one of the nation’s largest credit unions $1.5 million because the rollout of a new banking platform back in 2022 did not go according to plan and left some customers unable to access their accounts or perform certain functions online. Why it matters: The action against VyStar Credit Union underscores the CFPB’s growing focus on the digital capabilities of financial institutions and their impact on cons

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Enterprise Recovery

NOVEMBER 1, 2024

With just a few months left of the year, it's time to ensure that your business is well-prepared. Careful planning and allocation of financial resources can help your business seize new opportunities, overcome potential challenges, and achieve its growth objectives. By creating a financial roadmap that supports sustainable development and long-term success, you're positioning your business to thrive in the coming year.

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Account Recovery

NOVEMBER 1, 2024

The Consumer Financial Protection Bureau and the Centers for Medicare & Medicaid Services yesterday issued a joint statement reminding and warning companies in the credit and collection industry that millions of low-income Medicare recipients, known as Qualified Medicare Beneficiaries (QMBs), are protected by federal law from being charged for Medicare cost-sharing, such as co-pays and deductibles.

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Account Recovery

NOVEMBER 1, 2024

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more? Call (855) WEB-RECON or email admin@webrecon.net today!

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Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

Account Recovery

NOVEMBER 1, 2024

It’s helpful at times to be reminded that the issue of whether a plaintiff has standing or not to pursue a case in federal court is not always up to the parties. Judges can decide whether to keep a case in federal court or remand it back to state court on their own, whether the parties want it remanded or not. A District Court judge in New York has remanded a case back to state court — where it was originally filed — even though the plaintiff withdrew her motion to remand, ruling that the

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