Thu.Jan 30, 2025

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How to Foster a Culture of Innovation

Account Recovery

[EDITOR’S NOTE: I fully acknowledge from the start that this really has nothing to do with collections. But I have been sitting on this for a little while and I thought it was worth sharing, especially in the wake of all the great discussions at ARMTech last week.] A major insight from recent research suggests that users not just companies and technical experts are behind some of the most groundbreaking innovations.

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The Growth of the B2B Debt Collection Market

The Kaplan Group

The B2B debt collection market is experiencing significant growth, as evidenced by clear, quantifiable data from reputable sources. A new study by The Kaplan Group provides insights into the market’s size, growth projections, and key segments in the debt collection industry. Key Takeaways The B2B debt collection market is set for remarkable growth, projecting an increase from USD 4.94 billion in 2023 to USD 9.29 billion by 2030.

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Seventh Circuit Affirms Ruling for Defendant in FDCPA Case

Account Recovery

The Court of Appeals for the Seventh Circuit has affirmed a lower court’s ruling in favor of the defendant in a Fair Debt Collection Practices Act and Telephone Consumer Protection Act case, ruling that the plaintiff failed to provide sufficient evidence to support his claims. The plaintiff alleged that a debt collector violated federal and state laws by calling his cellphone 240 times during an eight-month spam, attempting to reach someone else who used to have that number, leading to phy

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AI in finance: 71% of organisations are already onboard

On Guard

A total of 71% of organisations are already leveraging AI to enhance their financial operations, with adoption set to reach nearly universal levels within the next three years, latest KPMG research shows. Financial accounting and reporting account for the biggest AI use in finance, but the AI use is spreading across more finance areas. The findings result from two KPMG studies conducted in 2024.

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The Human Side of Finance: The Intersectionality of People, Culture, Adaptability, and Resilience

Speaker: Melissa Hurrington

Finance isn’t just about the numbers. It’s about the people behind them. In a world of constant disruption, resilient finance teams aren’t just operationally efficient. They are adaptable, engaged, and deeply connected to a strong organizational culture. Success lies at the intersection of people, culture, adaptability, and resilience. Finance leaders who master this balance will build teams that thrive through uncertainty and drive long-term business impact.

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Getting to Know Cara Cotter of Kaleo Legal

Account Recovery

I am thrilled to announce that the Getting to Know series will be sponsored by TEC Services Group in 2024. TEC Services Group is the leading technology and professional services firm in the credit collections industry offering both leading industry solutions along with unrivaled, unbiased, and experienced support. TEC is now extending its services by offering proven, industry-leading technology solutions alongside of our Professional Services to help Clients feel confident in their technology de

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Daily Digest – January 30. Getting to Know Cara Cotter of Kaleo Legal; Seventh Circuit Affirms Ruling for Defendant in FDCPA Case

Account Recovery

Getting to Know Cara Cotter of Kaleo Legal Seventh Circuit Affirms Ruling for Defendant in FDCPA Case CFPB Voices Support of State-Level Medical Debt Legislation Efforts How to Foster a Culture of Innovation Finvi Announces Retirement of Rozanne Andersen, a Decades-Long Luminary Leader in the Collections Industry WORTH NOTING: The states with the most collection accounts … What we know about a deadly collision between a passenger plane and a military helicopter over Washington, D.C. last n

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ARM 2025: Technology Adoption and Regulatory Uncertainty Ahead

Collection Industry News

Technology adoption and potential regulatory changes will be top of mind for collections agencies for 2025. Technology will help increase agency efficiency and increase collections. And potential regulatory changes could result in substantial changes to the collections landscape. Here is a brief look at whats in store for the collections industry in 2025.

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Barron & Newburger’s Latest Risk Management Guidance

BN Lawyers

Here’s the latest risk management guidance, published in December 2024, from B&N’s Attorneys Risk Management practice group. For ongoing updates, please see FinCEN Beneficial Ownership Information for details. BN – Tip of the Month – Corporate Transparency Act Enforcement Enjoined by Texas Federal Court – Dec 2024 The post Barron & Newburger’s Latest Risk Management Guidance appeared first on Barron & Newburger, P.C.

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EITC Turns 50

Prosperity Now

By Stephanie Bonin, Senior Strategist at Economic Security Project & Vermont VITA Volunteer Today, January 31, marks the 50th anniversary of the Earned Income Tax Credit (EITC), a policy that has helped millions of working families make ends meet every year. Established in 1975, the EITC has long enjoyed broad support as a powerful, proven tool for strengthening economic stability for low- and middle-income families and workers.

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Outsourcing Vs. In-House: The Ultimate Battle For Better Collections

Speaker: Susan Richards

Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.

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CFPB Voices Support of State-Level Medical Debt Legislation Efforts

Account Recovery

The Consumer Financial Protection Bureau is actively supporting state legislation aimed at prohibiting the reporting of medical debt to credit bureaus — a move that underscores the agencys ongoing efforts to reshape how medical debt impacts consumers’ financial health. The CFPB sent letters to lawmakers in Massachusetts, South Dakota, Oregon, and Washington, commending their efforts to ban medical debt from consumer credit reports.