Fri.Oct 04, 2024

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Massachusetts AG Settles Improper Collection Case Against Mortgage Servicer

Account Recovery

Massachusetts Attorney General Andrea Joy Campbell has reached an agreement with Franklin Credit Management, a mortgage servicer, to resolve allegations of improper debt collection practices in The Bay State. The company was accused of violating consumer protection laws by attempting to collect on old debts tied to second-lien mortgages without proper communication or adherence to foreclosure-prevention measures.

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Boost Collections by Training Debt Recovery Skills

Enterprise Recovery

Effective debt recovery is a cornerstone of financial management. Without an efficient approach to collecting outstanding debts, businesses can suffer from cash flow issues, leading to operational challenges and potential financial instability. Skilled debt recovery ensures that the company can maintain its liquidity, meet its financial obligations, and reinvest in growth opportunities.

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Judge Dismisses Another ‘Inconvenient’ FDCPA Case

Account Recovery

Where the Court of Appeals for the Seventh Circuit became known as the standing court, District Courts in Oklahoma are earning a reputation for being the court where inconvenient time and place caselaw is being written. This time, a District Court judge in Oklahoma has granted a defendant’s motion to dismiss after it sent a letter in response to a letter from the plaintiff stating that email was the only convenient channel of communication going forward.

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Map shows where Bailiffs in London are most used to collect debts

UK debt collections

The London Borough of Croydon sends out the highest number of bailiffs in all of England and Wales to collect debts, according to a new interactive map. It sent out the most bailiffs for debt collection in London between 2022 and 2023, a staggering 86,295 referrals, with 36,122 of these referrals for council tax arrears. Martin Lewis’s charity, The Money and Mental Health Policy Institute, has said councils’ use of bailiffs for debt collection is “grotesque”, and “aggress

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Solve Your Firms Automation Complexities Once and For All

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

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Ransomware Attack that Led to HIPAA Violation Nets Healthcare Provider $240k Fine

Account Recovery

The U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR) has levied a $240,000 fine against Providence Medical Institute in Southern California due to violations of the Health Insurance Portability and Accountability Act Security Rule. This enforcement action comes in response to a series of ransomware attacks that exposed the electronic protected health information of 85,000 individuals.

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Suit Accuses Collector of Not Sending Validation Notice

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more? Call (855) WEB-RECON or email admin@webrecon.net today!

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Pay Advance: Will AI Finally Force Firms to Move on From Hourly Billing?

NCBA Law Practice Management Blog

There are some common themes across a recent spate of AI ethics opinions and practical guidance releases from bar associations. One of those is that there is some question about whether AI will finally be the thing to force the majority of lawyers to adopt alternative fees ( ie – not hourly billing), particularly flat fees. Of course, this isn’t really a new question, as it relates to legal technology – in essence, what’s being asked is whether, because technologies like AI allow attorneys to pe

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Daily Digest – October 4. Suit Accuses Collector of Not Sending Validation Notice; Judge Dismisses Another ‘Inconvenient’ FDCPA Case

Account Recovery

Suit Accuses Collector of Not Sending Validation Notice Judge Dismisses Another ‘Inconvenient’ FDCPA Case Ransomware Attack that Led to HIPAA Violation Nets Healthcare Provider $240k Fine Massachusetts AG Settles Improper Collection Case Against Mortgage Servicer WORTH NOTING: A topic that came up in conversation yesterday — the best password managers … If you were curious whether you would have been smart enough to get into MIT in 1869, here is your chance … Therapists share t

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The One: Why You Need a Universal Intake Form in Your Law Firm

NCBA Law Practice Management Blog

All new leads in a law firm should ultimately filter through a single, universal intake form. This form will gather contact information, identify a case type and allow the lead to provide some basic information about her case. That’s whether the lead is completing a form on your website, or providing this information to a staffperson of yours over the phone (who is filling out a form on her behalf) , or whether a staffperson in your office is adding the information to the form from a direct emai

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.