Tue.Oct 24, 2023

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Complaint Accuses Collector of Sending Letter to Attorney Who Was Not Representing Plaintiff in Relation to This Debt

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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CFPB Report Finds Credit Card Companies Charged Consumers Record-High $130 Billion in Interest and Fees in 2022

Consumer Finance

The Consumer Financial Protection Bureau (CFPB) today released its biennial report to Congress on the consumer credit card market.

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FCC Announces Inquiry into AI’s Impact on Robocalls, Robotexts

Account Recovery

The Federal Communications Commission yesterday announced it will begin assessing the evolving threat of how artificial intelligence is being used to impact illegal and unwanted robocalls and texts with the intention of looking at how the Telephone Consumer Protection Act can be used to protect consumers.

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The Year of Transition: An Interview with Bonnie Tiernan of Crisis Assistance Ministry

Prosperity Now

Crisis Assistance Ministry has been a long-time Prosperity Now partner working to close the racial wealth gap in Charlotte, North Carolina. We interviewed Bonnie Tiernan, the organization’s Civic Engagement Manager to learn more about the organization, its successes, and challenges. Tell us some background about yourself – how did you get started with your organization?

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The Silent Crisis: Why Finance Lags in Digital Transformation and How to Accelerate AI Adoption

Speaker: Anna Tiomina, MBA

AI is reshaping industries, yet finance remains one of the slowest adopters. Concerns over compliance, legacy systems, and data silos have made finance teams hesitant to embrace AI-driven transformation. But delaying adoption isn’t just about efficiency—it’s about staying competitive in a rapidly evolving landscape. How can finance leaders overcome these challenges and start leveraging AI effectively?

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Daily Digest – October 24. Collector Accused of Sending Letter to Attorney Who Was Not Representing Plaintiff; Another Appeals Court Rules Plaintiff in Hunstein Case Lacks Standing to Sue

Account Recovery

Complaint Accuses Collector of Sending Letter to Attorney Who Was Not Representing Plaintiff in Relation to This Debt Another Appeals Court Rules Plaintiff in Hunstein Case Lacks Standing to Sue DFPI Takes Action Against 4 ‘Unscrupulous’ Collectors FCC Announces Inquiry into AI’s Impact on Robocalls, Robotexts WORTH NOTING: How age, stress, and genetics turn your […]

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Another Appeals Court Rules Plaintiff in Hunstein Case Lacks Standing to Sue

Account Recovery

In a case that was defended by Brendan Little at Lippes Mathias, the Court of Appeals for the Seventh Circuit yesterday became the latest to rule that a plaintiff in a Hunstein lawsuit does not have standing to sue because she did not suffer a concrete injury, although the 13 months it took the Court […]

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What Is the Average Credit Score by 18?

Credit Corp

Many or all of the products featured here are from our partners who compensate us. This may influence which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. The average credit score by age 18 is 679. Source: Experian Q3 2022 A good credit score can help you apply for loans, pay less for insurance, and qualify for lower interest rates.

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DFPI Takes Action Against 4 ‘Unscrupulous’ Collectors

Account Recovery

The California Department of Financial Protection and Innovation yesterday announced enforcement actions against four unlicensed collection operations as part of the DFPI’s “yearlong crackdown on unscrupulous debt collectors.” Copies of the actions against Centennial Services, Bellgate Associates, Moss Westinghouse and Associates, and Prodigy Portfolio Management can be accessed by clicking here, here, and here.

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What Is A Scheme Of Arrangement? Our Guide

Hudson Weir

If your company needs to restructure debt but directors want to continue trading, you may be considering a scheme of arrangement. This is a different process to a company voluntary arrangement (CVA) which is also covered by different legislation. And it differs from other solutions to address debt such as a creditors’ voluntary liquidation (CVL) or a company administration process.

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The Human Side of Finance: The Intersectionality of People, Culture, Adaptability, and Resilience

Speaker: Melissa Hurrington

Finance isn’t just about the numbers. It’s about the people behind them. In a world of constant disruption, resilient finance teams aren’t just operationally efficient. They are adaptable, engaged, and deeply connected to a strong organizational culture. Success lies at the intersection of people, culture, adaptability, and resilience. Finance leaders who master this balance will build teams that thrive through uncertainty and drive long-term business impact.

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What Employers Need to Know About Domestic Violence Leave Protection Under Florida Law

Jimerson Firm

Employers must ensure that they provide employees with leave benefits in compliance with all federal and state regulations. One such lesser-known Florida regulation, Section 741.313, Florida Statutes (the “Act”), mandates employees are provided with leave for certain purposes after encountering domestic violence events. In essence, the Act aims to give victims the opportunity to seek safety, medical care, legal assistance, or counseling without fear of losing their jobs.

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Is a 680 Credit Score Good or Bad? What You Should Know

Credit Corp

Many or all of the products featured here are from our partners who compensate us. This may influence which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. A 680 credit score is in the “good” range based on the most common scoring model, FICO®. With a 680 credit score, you can get approved for credit cards as well as personal, auto, and home loans.

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The path to Platinum: the crowning achievement for CreditManager security

On Guard

After months of hard work on the Visma Application Security Programme (VASP), we achieved a Platinum security status for the latest version of our credit management solution CreditManager in August 2023. This proves that our security meets Visma’s highest security standards. This is obviously an achievement we are incredibly proud of. We talked to our CTO, Tim Blok , about what exactly this security standard means, for both Onguard and our customers, how the process went and what the futur

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Washington Federal Court Finds Sufficient Allegations of Prerecorded Calls But Dismisses Claims for Treble Damages and Injunctive Relief

TCPA

Recently, a federal judge in the United States District Court for the Western District of Washington granted in part a motion to dismiss a TCPA claim in a putative class action.

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Outsourcing Vs. In-House: The Ultimate Battle For Better Collections

Speaker: Susan Richards

Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.

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NYC Department of Consumer and Worker Protection Proposes Amendments to Debt Collection Rules

Troutman Sanders

New York City’s Department of Consumer and Worker Protection (NYC DCWP) recently released a notice of proposed amendments to its debt collection rules. The proposed amendments are detailed, lengthy, and include expanded recordkeeping and reporting requirements, specific provisions relating to collection of time-barred debt and medical debt, and significant revisions to existing rules governing validation and verification procedures and consumer communications.

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Member Spotlight: The Building Blocks of Credit

NACM

NACM's Professional Certification Program allows credit professionals to earn designations at anytime, anywhere. With an intensive six-level education program, credit professionals have all the tools they need at their fingertips for success. The Credit Business Associate (CBA) is the first level and an academic-based designation that includes a ma.

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Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

To keep you informed of recent activities, below are several of the most significant federal and state events that have influenced the Consumer Financial Services industry over the past week: Federal Activities State Activities Federal Activities: On October 19, the Consumer Financial Protection Bureau (CFPB) proposed a rule that would accelerate a shift toward open banking, where consumers would have control over data about their financial lives, and would gain new protections against companies