Account Recovery

SEPTEMBER 19, 2024

Getting to Know Will Turner of TEC Services Group Judge Grants MTD in FDCPA Case Over Sending Letter Response to ‘Email Only’ Notification Private Equity’s Growing Influence in Medical Debt Collection The Delicate Balance of Self-Service Payment Portals: Minimizing Risk Without Adding Friction WORTH NOTING: What the Fed’s interest rate cut will mean for people trying to buy or sell a home … Five scams to be on the lookout for when you are traveling abroad … What you need to kno

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Collections 130

Consumer Finance

SEPTEMBER 19, 2024

Today, the Consumer Financial Protection Bureau (CFPB) issued a proposed rule with a narrow amendment to disclosure requirements for certain international money transfers, or remittances.

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Account Recovery

SEPTEMBER 19, 2024

I am thrilled to announce that the Getting to Know series will be sponsored by TEC Services Group in 2024. TEC Services Group is the leading technology and professional services firm in the credit collections industry offering both leading industry solutions along with unrivaled, unbiased, and experienced support. TEC is now extending its services by offering proven, industry-leading technology solutions alongside of our Professional Services to help Clients feel confident in their technology de

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Retrieval Manufacturing Collection Agencies Collections Agency 130

Consumer Finance

SEPTEMBER 19, 2024

La enmienda propuesta le provee a los consumidores información más clara acerca del tipo de preguntas que podrían ser mejor manejadas por la compañía de envío de remesas, antes de que el consumidor contacte a la CFPB o a la entidad reguladora estatal que sea relevante a su caso.

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Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

Account Recovery

SEPTEMBER 19, 2024

For the second time this week, we have a ruling in favor of a defendant that was sued for responding to a “please only contact me via email” message with a letter, but this time, the judge uses Regulation F to show why the defendant did not violate the Fair Debt Collection Practices Act it was accused of breaking, in a case that was defended by Jacob Bach and Xerxes Martin of Martin Golden Lyons Watts Morgan.

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Fair Debt Collection Collections 130

Account Recovery

SEPTEMBER 19, 2024

The healthcare industry is facing an alarming rise in medical debt, with private equity firms playing an increasingly dominant role. The influence of these firms has transformed revenue cycle management (RCM), raising concerns about more aggressive debt collection practices and higher financial burdens on patients, according to a newly released report.

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Collections Healthcare Acquisition Collection Agencies 130

The Kaplan Group

SEPTEMBER 19, 2024

A new study by The Kaplan Group , a commercial collection agency, reveals a significant shift in the U.S. debt collection industry, which has seen notable shifts from 2019 to 2024, marked by a surge in public interest. This report explores these trends, highlighting state-level variations and national patterns as revealed by recent industry and search data.

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Debt collector Commercial Collection Collection Agencies Collections Agency 52

Account Recovery

SEPTEMBER 19, 2024

As digital transformation reshapes the collection and payments landscape, more consumers are using self-service payment portals to manage their debts. However, the need to ensure security without driving away users due to excessive friction remains a significant challenge. Driving the News: In a recent PaymentsJournal webinar, Ramesh Menon, Group Head of Product Management, Digital Identity & Fraud at LSEG Risk Intelligence, and Kevin Libby, Analyst, Fraud & Security at Javelin Strategy

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Collections 130

Qualco

SEPTEMBER 19, 2024

Financial institutions face immense pressure to stay ahead of the curve, especially in detecting fraudulent activities, boosting subscription rates and optimising marketing campaigns. QUALCO Data-Driven Decision Engine (D3E) leverages predictive analytics to help institutions tackle these critical issues with precision and efficiency. Our latest report , "Predictive Analytics Use Cases: How to Prevent Fraud, Increase Subscriptions & Optimise Campaigns with QUALCO Data–Driven Decision Engine"

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Financial Institution Acquisition Financial services Banks 52

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

Banks

Collection Industry News

SEPTEMBER 19, 2024

WashingtonCNN — A key driver of the US economy remains solid. Spending at US retailers rose 0.1% in August from the prior month, the Commerce Department reported Tuesday. That’s a much slower pace than July’s upwardly revised 1.1% gain, but well above the 0.2% decline economists projected in a FactSet poll. The figures are adjusted for seasonal swings but not inflation.

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Retail Banks Collections Government 40

Qualco

SEPTEMBER 19, 2024

NPL Management: A 5-Step Roadmap to Strategic Success is the latest e-Guide to be published by Qualco UK. You can view it here. In today's regulatory environment, when it comes to collecting overdue accounts, the clear, overarching message is that the customer must be treated fairly and ethically. However, in a small number of credit businesses, the right strategies for systems and people have not been set.

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