Account Recovery
MARCH 12, 2024
Jessica Klander, shareholder and co-chair of Bassford Remele’s consumer finance practice group and recruiting committee, has been elected Chief Operating Officer. Jessica will bring a fresh perspective on firm operations that will benefit Bassford Remele and its clients.
Qualco
MARCH 12, 2024
By George Fertakis , Senior Business Consultant at QUALCO. In our recent study on the collections sector conducted in partnership with Deloitte France, difficulty in finding the right staff emerged as a key challenge for respondents, both among those managing Banks’ collections departments and those overseeing servicing operations. This seems to be a recurring theme.
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Account Recovery
MARCH 12, 2024
A District Court judge in New York has partially granted a defendant’s motion for summary judgment in a Fair Credit Reporting Act case, ruling it did not knowingly violate the statute, but denied the motion on the grounds it recklessly violated it as a result of its dispute investigation procedures.
Consumer Finance
MARCH 12, 2024
Director Chopra provided remarks at the Financial Data Exchange Global Summit.
Speaker: Mark Stovel
When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.
Account Recovery
MARCH 12, 2024
Collector Sued for Sending Text Message to Plaintiffs After Acknowledging Attorney Representation Judge Partially Grants MSJ for Defendant in FCRA Case Over Dispute Investigation Petition Filed With CFPB to Require Disclosing Cost of Buying Debt, Collection Commission Higher Amounts of Medical Debt Tied to Lower Physical Health, Higher Mortality: Report WORTH NOTING: Today is Equal […]
Creditor Collections Today brings together the best content for creditors and collection professionals from the widest variety of industry thought leaders.
Account Recovery
MARCH 12, 2024
EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?
TCPA
MARCH 12, 2024
At a Glance HB 761 amended the FTSA, requiring a 15-day notice-and-cure period before a plaintiff can sue for damages from text message solicitations.
Account Recovery
MARCH 12, 2024
A consumer has filed a petition with the Consumer Financial Protection Bureau for the regulator to require debt collection and debt buying organizations disclose how much a debt was purchased for or how much they are poised to receive upon collection of a debt as a means of improving the transparency in the collection process.
Troutman Sanders
MARCH 12, 2024
A U.S. district court in the Eastern District of New York recently denied a motion for summary judgment filed by a credit card issuer because the plaintiff alleged identity theft and a reasonable factfinder could determine the issuer’s investigation was willfully unreasonable under the Fair Credit Reporting Act (FCRA). In 2019, a credit card was shipped to the plaintiff’s address.
Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert
In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.
Account Recovery
MARCH 12, 2024
A study has attempted to link the amount of medical debt to just how much sicker those individuals are, determining that a 1% increase in a population with medical debt yields 18.3 more physically unhealthy days and 17.9 additional mentally unhealthy days in the past 30 days per 1,000 people.
Troutman Sanders
MARCH 12, 2024
In this episode of FCRA Focus , join host Dave Gettings and fellow partner, Jason Manning, as they delve into Jason’s recent experiences trying a consumer case in front of a jury. Jason and Dave discuss the impact of integrating technology into trial presentation, the strategic use of demonstratives to maintain jury engagement, approaches to breaking the ice in the courtroom, and fostering a more attentive and responsive jury.
NACM
MARCH 12, 2024
Earning the Credit Business Associate (CBA) was a way for Tina Rodgers, CBA, credit manager at Spartan Chemical Company, Inc. (Maumee, OH) to deepen her understanding of credit principles. "I wanted to earn this designation to enhance my credibility in the field of credit management," Rodgers said.
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