Sun.Jun 23, 2024

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British Gas Apologises for Debt Collection Agency Error

UK debt collections

British Gas has apologised after it told a customer it was sending his details to a debt collection agency for a £2,500 bill which the energy supplier had charged in error. John Spink received a letter in April saying he owed the large sum following months of seeing his gas and electricity bills spiral after he had a smart meter installed in his home.

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Mastering the Art of Payment Follow-Up: How to Turn Overdue Invoices into Timely Payments

JMA

Ever felt like you’re playing hide and seek with your payments, but the payments are always winning? For small business owners, unpaid invoices and late payments can feel like a game you didn’t sign up for. Chasing down overdue payments and outstanding invoices isn’t just frustrating; it can seriously mess with your cash flow and. Read more » The post Mastering the Art of Payment Follow-Up: How to Turn Overdue Invoices into Timely Payments appeared first on JMA Credit Control.

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Away Game: Law Firms Need Policies for Remote Workers

NCBA Law Practice Management Blog

Working from home ain’t the same as working in the office. I mean, you can’t do your laundry at the office – unless you have a really nice office setup. Now, the thing that’s interesting is that most law firms – most employers, I would go so far as to say – treat in-office and virtual employees the same way. That’s a combination of inertia, and a failure of imagination.

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Understanding Your Rights and Responsibilities in Debt Collection

JMA

Ever wondered what you can do if a debt collector calls you at odd hours? Knowing your rights and responsibilities in debt collection can be a game-changer. Whether you’re a small business owner trying to collect overdue payments or an individual dealing with persistent debt collectors, understanding the rules of engagement can help you navigate.

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Solve Your Firms Automation Complexities Once and For All

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.