Wed.Jan 15, 2025

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Judge Denies MTD in FDCPA, FCCPA Case Over Parking Debt

Account Recovery

A District Court judge in Florida has denied a defendant’s motion to dismiss claims it violated the Fair Debt Collection Practices Act and the Florida Consumer Collections Practices Act in a ruling that seems potentially problematic in terms of the definition of debt collector and when a debt is in default. The background: The case stems from a parking fee dispute at a private garage in Miami.

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Using Email in Omnichannel Debt Collection—Set Up for Success Before Hitting “Send”

True Accord

Email has come a long way from the mass blast messagingdeveloping, customizing, and optimizing intelligent email strategies has shown success in both engagement and repayment rates in debt collection. But there’s more that goes into harnessing this channel than just hitting send and hoping for the best. Heres how creditors and collectors can strategically leverage email in debt collection communications to enhance engagement, maintain compliance, and drive repayments.

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CFPB Orders Operator of Cash App to Pay $175 Million and Fix Its Failures on Fraud

Consumer Finance

The CFPB ordered Block, the operator of the peer-to-peer payments app Cash App, to refund consumers $120 million and pay a penalty of $55 million.

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Living Wills vs. Healthcare Directives: What Boulder, Colorado Families Need to Know

Debt Free Colorado

Your health, your choiceunderstand how living wills and healthcare directives protect your decisions. Planning ahead gives you peace of mind. It ensures your loved ones wont have to make tough medical decisions alone. But what if they dont know what you want? Disagreements can happen. Without clear legal instructions , doctors may follow standard procedures that dont align with your wishes.

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How To Break Digital Transformation Barriers And Accelerate AI Adoption

Speaker: Anna Tiomina, MBA

AI is reshaping industries, yet finance remains one of the slowest adopters. Concerns over compliance, legacy systems, and data silos have made finance teams hesitant to embrace AI-driven transformation. But delaying adoption isn’t just about efficiency—it’s about staying competitive in a rapidly evolving landscape. How can finance leaders overcome these challenges and start leveraging AI effectively?

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CFPB Takes Action to Address Illegal Debt Collection Practices by the National Collegiate Student Loan Trusts

Consumer Finance

The CFPB took action to resolve its case against the National Collegiate Student Loan Trusts for unlawfully filing defective debt collection lawsuits to collect on private student loan debt.

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Gin Company seen on Dragons Den, collapses with Business debts

UK debt collections

Didsbury Gin was founded by best friends and gin lovers Liam Manton and Mark Smallwood in 2017, who according to the brands website, wanted to take gin to the next level. A year after founding the brand, the pair won a 75,000 (US$88,952) grant after appearing on BBC television series Dragons Den , which in return would take a 10% stake in their business.

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CFPB Releases New Reports on State-Level Enforcement and Summary of Guidance

Account Recovery

The Consumer Financial Protection Bureau yesterday released a pair of reports, one detailing how states can better align their laws with the evolving challenges in consumer protection and the other a compendium of guidance it has released in recent years. As markets become more complex, particularly with the rise of technology, sensitive data exploitation, and new business practices, the report underscores the need for modernizing state-level consumer protection regulations.

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23 Companies Seeking Collection Talent

Account Recovery

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any offers. This is merely meant to be a service to aggregate industry job opportunities into one convenient location.

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Daily Digest – January 15. Judge Denies MTD in FDCPA, FCCPA Case Over Parking Debt; CFPB Files Accuses Capital One of ‘Cheating’ Customers Out of $2B

Account Recovery

Judge Denies MTD in FDCPA, FCCPA Case Over Parking Debt CFPB Accuses Capital One of Cheating Customers Out of $2B CFPB Releases New Reports on State-Level Enforcement and Summary of Guidance 23 Companies Seeking Collection Talent WORTH NOTING: One of the coolest marketing stunts I’ve seen in a while … There’s no such thing as a free toilet anymore, at least not at Starbucks … Keep the eggs, but here are five other breakfast foods you may want to consider ditching …

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The Human Side of Finance: The Intersectionality of People, Culture, Adaptability, and Resilience

Speaker: Melissa Hurrington

Finance isn’t just about the numbers. It’s about the people behind them. In a world of constant disruption, resilient finance teams aren’t just operationally efficient. They are adaptable, engaged, and deeply connected to a strong organizational culture. Success lies at the intersection of people, culture, adaptability, and resilience. Finance leaders who master this balance will build teams that thrive through uncertainty and drive long-term business impact.