American Profit Recovery
SEPTEMBER 26, 2024
American Profit Recovery is celebrating 20 years in business. However, we are not just celebrating being in business for two decades, we are applauding our vision come true and how we have built a reputable debt collection agency that has achieved what we set out to do in 2004. We came together because we saw an opportunity to improve just about every area of collections.
Account Recovery
SEPTEMBER 26, 2024
The Federal Trade Commission yesterday announced a crackdown on companies making deceptive claims regarding the use of artificial intelligence, including a settlement with DoNotPay, a company that purported to offer consumers “the world’s first robot lawyer” which was once aimed at helping consumers avoid paying tickets and debts. This announcement is part of the FTC’s newly launched Operation AI Comply, aimed at tackling unfair or deceptive practices involving AI tools t
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PDC Flow
SEPTEMBER 26, 2024
The Consumer Financial Protection Bureau (CFPB) is an independent federal agency responsible for maintaining the safety of customers who interact with financial businesses. Because they create and enforce the regulations that govern the credit and collection industry, debt collection agencies know this organization well. But do you know the best way to handle a CFPB complaint about your business filed directly with the Bureau?
Account Recovery
SEPTEMBER 26, 2024
Getting to Know Tessa Foote of Fox Collection Center Judge Denies Defendant’s MSJ in FDCPA Class-Action Over Conflicting Attorney Fee’s Statements CFPB, NY AG Get Partial Win in Collection ‘Kingpin’ Property Transfer Case FTC Launches AI Crackdown, Including Against DoNotPay’s ‘Robot’ Lawyer WORTH NOTING: A rural region in Spain will pay you $16,000 to move there and be a digital nomad … The jobs that are the most at risk, and the safest, from being replaced by AI … New York CityR
Speaker: Mark Stovel
When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.
Burt and Associates
SEPTEMBER 26, 2024
Table of Contents Introduction The Importance of Clear Communication in Debt Recovery Tips for Effective Conversations with Debtors 3.1. Stay Professional and Empathetic 3.2. Establish Clear Expectations 3.3. Actively Listen to the Debtor’s Concerns The Role of Communication with Stakeholders Common Pitfalls to Avoid in Debt Recovery Conversations Transitioning from Effective Communication to Action Conclusion and Next Steps 1.
Creditor Collections Today brings together the best content for creditors and collection professionals from the widest variety of industry thought leaders.
Account Recovery
SEPTEMBER 26, 2024
A District Court judge in Minnesota has denied a defendant’s motion for summary judgment in a Fair Debt Collection Practices Act class-action lawsuit, ruling that there were genuine issues of material fact in dispute regarding whether the defendant law firm qualifies as a debt collector under the FDCPA and whether its actions violated the statute.
Account Recovery
SEPTEMBER 26, 2024
Another twist and turn in the saga of the Consumer Financial Protection Bureau trying to get money from former collection “kingpin” Douglas MacKinnon to satisfy a $60 million judgment. In the latest development, a District Court judge has awarded the plaintiffs — the CFPB and the Attorney General of New York — some the proceeds of the sale of MacKinnon’s former home, which he transferred to his wife and daughter to avoid it being part of the judgment.
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