Account Recovery

OCTOBER 24, 2024

A California Appeals Court has overturned a lower court’s dismissal of a Fair Debt Collection Practices Act case, ruling that even a mistaken attempt to collect a debt from the wrong person can be subject to liability. The background: This case began when the plaintiff filed a collection lawsuit against the defendant. The defendant, upon receiving the complaint, filed a cross-complaint alleging identity theft, arguing that the debt collection action was directed at her in error.

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Fair Debt Collection Collections 130

Collection Industry News

OCTOBER 24, 2024

Inflation may be cooling, but when it comes to credit card debt more than a third of cardholders are finding themselves in hot water. Roughly 2 in 5 credit cardholders, or 37%, have either maxed out a credit card or come close to doing so since the Federal Reserve began hiking interest rates in March 2022, according to a new online survey of 3,576 U.S. adults by personal finance firm Bankrate.

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Account Recovery

OCTOBER 24, 2024

Most days, when it comes to writing about legal rulings, I tend to stick to rulings that are considered dispositive — where a motion to dismiss or motion for summary judgment or motion for judgment on the pleadings are ruled on — motions that can bring a case to an end. Today’s case is a little different. Consider it a palette cleanser.

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Collections Fair Debt Collection Judgment Debt collector 130

Account Recovery

OCTOBER 24, 2024

I am thrilled to announce that the Getting to Know series will be sponsored by TEC Services Group in 2024. TEC Services Group is the leading technology and professional services firm in the credit collections industry offering both leading industry solutions along with unrivaled, unbiased, and experienced support. TEC is now extending its services by offering proven, industry-leading technology solutions alongside of our Professional Services to help Clients feel confident in their technology de

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Collections 130

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

Account Recovery

OCTOBER 24, 2024

The Consumer Financial Protection Bureau yesterday announced an enforcement action against Apple and Goldman Sachs for mishandling consumer disputes and misleading users of the Apple Card. The financial penalties include a $45 million civil money penalty for Goldman Sachs, a $25 million penalty for Apple, and at least $19.8 million in redress to consumers.

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Consumer Credit 130