Account Recovery

JULY 11, 2024

Getting to Know Richelle Rocazella of Axela Technologies Appeals Court Again Overturns Ruling on Whether Call Center Agents Should be Paid While Computers Boot Up Fewer People Deferring Healthcare Because of Costs: Study CFPB Proposes Rule to Help Homeowners Facing Foreclosure Strategy3 Enhances Expertise with Addition of Two Senior Consultants WORTH NOTING: How to keep […]

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Foreclosure Healthcare 130

Taurus Collect

JULY 11, 2024

Creating a transformative end-to-end collections strategy is crucial for businesses. It involves carefully managing and recovering debts while maintaining positive customer relationships. One important aspect of this strategy is no fee debt collection. This means businesses can recover their debts without extra costs. It’s about finding the balance between effective debt recovery and customer care.

Collections 69

Collections Collection Agencies Collections Agency Debt Recovery 69

Account Recovery

JULY 11, 2024

I am thrilled to announce that the Getting to Know series will be sponsored by TEC Services Group in 2024. TEC Services Group is the leading technology and professional services firm in the credit collections industry offering both leading industry solutions along with unrivaled, unbiased, and experienced support.

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Collections 130

Account Recovery

JULY 11, 2024

The Court of Appeals for the Ninth Circuit has, for the second time, reversed a summary judgment ruling in favor of a defendant that was sued for violating the Fair Labor Standards Act because it refused to compensate employees of a call center for time spent booting up and shutting down their computers, even if […]

Judgment 130

Judgment 130

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

Account Recovery

JULY 11, 2024

For years, we have seen study after study and poll after poll tell us that there are a lot of consumers who choose to forego getting medical care because they are worried about being able to pay for it.

Healthcare 130

Healthcare 130