Thu.Jul 11, 2024

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Daily Digest – July 11. Getting to Know Richelle Rocazella of Axela Technologies; Appeals Court Again Overturns Ruling on Whether Call Center Agents Should be Paid While Computers Boot Up

Account Recovery

Getting to Know Richelle Rocazella of Axela Technologies Appeals Court Again Overturns Ruling on Whether Call Center Agents Should be Paid While Computers Boot Up Fewer People Deferring Healthcare Because of Costs: Study CFPB Proposes Rule to Help Homeowners Facing Foreclosure Strategy3 Enhances Expertise with Addition of Two Senior Consultants WORTH NOTING: How to keep […]

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Building a Transformative End-to-End Collections Strategy

Taurus Collect

Creating a transformative end-to-end collections strategy is crucial for businesses. It involves carefully managing and recovering debts while maintaining positive customer relationships. One important aspect of this strategy is no fee debt collection. This means businesses can recover their debts without extra costs. It’s about finding the balance between effective debt recovery and customer care.

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Getting to Know Richelle Rocazella of Axela Technologies

Account Recovery

I am thrilled to announce that the Getting to Know series will be sponsored by TEC Services Group in 2024. TEC Services Group is the leading technology and professional services firm in the credit collections industry offering both leading industry solutions along with unrivaled, unbiased, and experienced support.

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Appeals Court Again Overturns Ruling on Whether Call Center Agents Should be Paid While Computers Boot Up

Account Recovery

The Court of Appeals for the Ninth Circuit has, for the second time, reversed a summary judgment ruling in favor of a defendant that was sued for violating the Fair Labor Standards Act because it refused to compensate employees of a call center for time spent booting up and shutting down their computers, even if […]

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How To Break Digital Transformation Barriers And Accelerate AI Adoption

Speaker: Anna Tiomina, MBA

AI is reshaping industries, yet finance remains one of the slowest adopters. Concerns over compliance, legacy systems, and data silos have made finance teams hesitant to embrace AI-driven transformation. But delaying adoption isn’t just about efficiency—it’s about staying competitive in a rapidly evolving landscape. How can finance leaders overcome these challenges and start leveraging AI effectively?

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Fewer People Deferring Healthcare Because of Costs: Study

Account Recovery

For years, we have seen study after study and poll after poll tell us that there are a lot of consumers who choose to forego getting medical care because they are worried about being able to pay for it.