Account Recovery

MARCH 1, 2024

Suit Accuses Collection Law Firm of Garnishing Wages Without Permission Appeals Court Affirms Ruling for Defendant, But Says Plaintiff Could Have Had Standing New AI Agent Startup Promises Tech With Empathy Consumers Prioritizing Savings Over Debt for Tax Refunds: Survey WORTH NOTING: Highly effective communicators usually share these four habits … Apples vs.

Law Firms 147

Law Firms Garnishment Startups Collections 147

Enterprise Recovery

MARCH 1, 2024

When selecting an outsourcing partner for your accounts receivable needs, it is essential to explore a variety of key factors to ensure a successful partnership. Understanding your business needs is only the first step in this process. By clearly identifying your goals, objectives, and the level of support required, you can better evaluate potential partners that align with your specific requirements.

Collection Agencies 147

Collection Agencies Collections Agency Collections 147

Account Recovery

MARCH 1, 2024

In what could be bad news for companies across the accounts receivable management industry, a significant number of fewer consumers are choosing to use their income tax refunds to pay down their debts, instead opting to boost their savings, according to the results of a survey conducted by Bankrate.

Accounts Receivables Management 147

Accounts Receivables Management 147

Troutman Sanders

MARCH 1, 2024

According to a recent report by WebRecon, court filings under the Fair Credit Reporting Act (FCRA), Fair Debt Collection Practices Act (FDCPA), Telephone Consumer Protection Act (TCPA), and complaints filed with the Consumer Financial Protection Bureau (CFPB) were up double digits percentages from December 2023. The biggest jump was in TCPA filings, which increased by 78.6%!

Fair Debt Collection 98

Fair Debt Collection Collections 98

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

Account Recovery

MARCH 1, 2024

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

Law Firms 130

Law Firms Garnishment Collections 130

Account Recovery

MARCH 1, 2024

The Court of Appeals for the Seventh Circuit has affirmed a lower court’s ruling in favor of a defendant that was sued for violating the Fair Debt Collection Practices Act, agreeing with the lower court that the plaintiff lacked standing because she declined to provide additional information to justify how the defendant’s actions interrupted the […]

Fair Debt Collection 130

Fair Debt Collection Collections 130

On Guard

MARCH 1, 2024

Companies exist to earn money and make a contribution to society. They get money in return for providing products or services to their customers. The money is then used to further invest in making better products or providing more comprehensive services and to expand their client base. But what happens if customers pay late or not at all for the goods and services they received?

Credit Management 52

Credit Management Debtor 52

Account Recovery

MARCH 1, 2024

The former co-CEO of Salesforce who also happens to be the chairman of the company behind ChatGPT has launched a new startup that has raised $110 million to build customer service agents powered by conversational artificial intelligence that will be able to display genuine empathy and show care.

Startups 130

Startups 130

Burr Forman

MARCH 1, 2024

The Third Circuit Court of Appeal recently weighed in on the burgeoning number of cases alleging that debt collector use of mailing vendors requires communication with a third party about consumer debt that violates the Fair Debt Collection Practices Act (FDCPA), 15 U.S.C. 1692c(b). Ultimately, the Third Circuit held that the consumer did not allege a sufficiently concrete injury in fact, to demonstrate standing to bring claims against the debt collector regarding its use of a mailing vendor.

Fair Debt Collection 52

Fair Debt Collection Debt collector Collections 52

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

Banks

NACM

MARCH 1, 2024

?️ On today's episode of NACM's Extra Credit podcast. During this Women's History Month, we're honoring women through their challenges and successes in their journey to becoming influential credit leaders!⭐ Starring Somer John; Alicia Perez Johnson; and Erin Stammer, MPA-HA, CCE!? Read the full story in the March issue of Business Credit magazin.

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