Tue.Feb 06, 2024

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Daily Digest – February 6. Collection Law Firm Facing FDCPA Class Action for Failing to Disclose SOL Had Allegedly Expired; Judge Grants MTD in FDCPA Class Action Over Different Account Numbers

Account Recovery

Collection Law Firm Facing FDCPA Class Action for Failing to Disclose SOL Had Allegedly Expired Judge Grants MTD in FDCPA Class Action Over Different Account Numbers CFPB Fighting With Employees’ Union Over Pay Super Week on Tap for RMAI’s Annual Conference WORTH NOTING: Celebrate Babe Ruth’s 129th birthday with videos of sports’ first celebrity … […]

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15% increase in CCJs issued for last 3 months of 2023

UK debt collections

The end of 2023 saw an increase in CCJs issued for unpaid debts. Read the full report issued from the Registry Trust here: The total number of commercial and consumer judgments registered in the British Isles in Q4 2023 was 243,448. This total number excludes England and Wales High Court Judgments, Scotland Ordinary Causes and Northern Ireland High Court Judgments.

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Super Week on Tap for RMAI’s Annual Conference

Account Recovery

LAS VEGAS — RMAI’s Annual Conference has always had a Super Bowl connection, given its position on the calendar. And, for the first time ever, the conference and the Super Bowl are in the same city, just days apart.

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Solicitor jailed for stealing funds from Clients

UK debt collections

A solicitor who admitted taking thousands of pounds from clients whilst acting as their power of attorney has been jailed. Alison Haley Griffiths, 55, pleaded guilty to two counts of fraud by abuse of position and was sentenced at Swindon Crown Court to 24 months’ imprisonment. Griffiths, who was practising in Swindon, stole around £49,000 over the course of more than two years from a 94-year-old woman over whom she had power of attorney.

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Solve Your Firms Automation Complexities Once and For All

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

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Collection Law Firm Facing FDCPA Class Action for Failing to Disclose SOL Had Allegedly Expired

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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Judge Grants MTD in FDCPA Class Action Over Different Account Numbers

Account Recovery

For those of you keeping track of what does not constitute standing to sue in federal court, you can add receiving a collection letter that makes it appear you are responsible for a debt owed by your dead husband that includes an account number that is different from the account number that had previously been […]

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Is Refinancing Your Car Loan Worth It?

Credit Corp

It depends on your financial situation and current market conditions – refinancing could get you a loan with better terms, or it could cost you more than you would save. In 2023, the average price of a new vehicle reached nearly $50,000. Most people don’t have $50,000 in cash available, so banks, credit unions, and financing companies originate millions of auto loans each year.

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CFPB Fighting With Employees’ Union Over Pay

Account Recovery

The Consumer Financial Protection Bureau finds itself embroiled in a complex and strained situation regarding salary negotiations with its lower-level employees. The crux of the issue involves the CFPB’s decision to increase salaries for its top executives while allegedly neglecting the compensation needs of its broader workforce, including employees and middle managers.

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Nevada Federal Court Declines to Decide at Summary Judgment Stage Whether Pre-Dispute Investigation Was Sufficient to Satisfy FCRA

Troutman Sanders

A federal district court judge in Nevada recently denied competing motions for summary judgment in a Fair Credit Reporting Act (FCRA) furnisher investigation case, demonstrating the challenges FCRA litigants often face in convincing courts to decide cases on matters of law. In Land v. Allied Collection Services, Inc. (Allied), the defendant argued that since it had conducted an investigation before receiving the plaintiff’s formal dispute it did not need to conduct a duplicative investigation af

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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The Biden administration owes student debt relief to thousands. Many haven’t seen it yet.

Collection Industry News

On Black Friday, Jason Apley was shopping with his wife when he checked his bank account and noticed he had about $500 less to spend than last holiday season. Unlike many Americans with crushing student loan debt, the 44-year-old father of three from Knoxville, Tennessee, thought his debt had been canceled. But when the pandemic-era hold on loan payments lifted, the hefty deduction popped up again on his balance.

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Bank and Loan Servicer Move to Dismiss Purported Class Action Asserting Violations of Georgia Usury Law and RICO

Troutman Sanders

Recently, Lead Bank and its loan servicer Hyphen, LLC, an online lending platform operating Helix Financial, filed a motion to dismiss a purported class action alleging violations of the Georgia Installment Loan Act (GILA) and Georgia racketeering law arising out of a consumer installment or “payday loan.” Specifically, the plaintiff alleged that the loan agreement between herself and Lead Bank was “nothing more than a façade, and a temporary one at that” in an attempt to evade Georgia’s restric

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Member Spotlight: A Leap of Faith

NACM

As a professional in any career path, change is inevitable and necessary to grow. NACM's Professional Certification Program gives credit professionals the exact tools they need for growth. With six levels of certification including in-house courses, online courses and exams, this program is designed to contribute to a credit professional's wel.

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A Closer Look at NCUA’s Consumer Financial Protection and Compliance Expectations

Troutman Sanders

As discussed here , in a recent letter, the Chairman of the National Credit Union Administration (NCUA) outlined the agency’s supervisory priorities for 2024. In this post, we delve deeper into the area of consumer protection oversight. While the agency will continue to assess federal credit unions’ compliance with all applicable federal consumer financial protection laws and regulations, it identified three areas of supervisory focus: overdraft programs; fair lending; and indirect auto lending.

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How To Optimize Cash Flow: Your Roadmap To Resilience!

Speaker: Genevieve Hancock, CPA

Cash flow isn’t just about balancing numbers - it's about ensuring your organization is positioned for both immediate stability and long-term success. Understanding that cash flow management fuels every decision, every opportunity, and every growth phase is critical. But how can you shift from simply managing cash to strategically optimizing it for resilience?

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Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

To keep you informed of recent activities, below are several of the most significant federal and state events that have influenced the Consumer Financial Services industry over the past week: Federal Activities State Activities Federal Activities: On February 3, while delivering remarks before the American Bar Association, Commodity Futures Trading Commission Commissioner Rostin Benham noted that the “cryptoverse is not a closed system” and “[r]egulation is necessary to protect consumers and to

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Year in Review and a Look Ahead: The Evolving Landscape of Background Screening and Credit Reporting

Troutman Sanders

Join hosts Dave Gettings, Kim Phan, and Chris Willis in this special crossover episode of FCRA Focus and The Consumer Finance Podcast in the first installment of our Year in Review and a Look Ahead series. They are joined by guests Cindy Hanson and Alan Wingfield, partners at Troutman Pepper, who share their insights on the most impactful developments in background screening and credit reporting in 2023.

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Year in Review and a Look Ahead: The Evolving Landscape of Background Screening and Credit Reporting

Troutman Sanders

Join hosts Dave Gettings, Kim Phan, and Chris Willis in this special crossover episode of FCRA Focus and The Consumer Finance Podcast in the first installment of our Year in Review and a Look Ahead series. They are joined by guests Cindy Hanson and Alan Wingfield, partners at Troutman Pepper, who share their insights on the most impactful developments in background screening and credit reporting in 2023.

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Department of Education Cancels $5B More in Unpaid Student Loans

Troutman Sanders

The U.S. Department of Education (ED) recently announced the approval of an additional $4.9 billion in student loan forgiveness for 73,000 individuals. The relief was provided through several modifications to the income-driven repayment (IDR) forgiveness and Public Service Loan Forgiveness (PLSF) programs. To date, the Biden Administration has forgiven $136.6 billion in student loans for more than 3.7 million borrowers.

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How Collection Agencies Minimize Effort and Maximize Results with the Right Software

Navigating collections in the dynamic financial landscape presents multifaceted challenges. Organizations face pressures to maintain standards alongside software challenges like regulatory adaptations, data integration, security, workflow optimization, and automation. Finding the right software can save time and money. BEAM offers a comprehensive solution with specialized modules to streamline debt collection effortlessly.