Wed.Sep 11, 2024

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CFPB Bans Navient from Federal Student Loan Servicing and Orders the Company to Pay $120 Million for Wide-Ranging Student Lending Failures

Consumer Finance

Today, the Consumer Financial Protection Bureau (CFPB) filed a proposed order against the student loan servicer Navient for its years of failures and lawbreaking.

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Regina Slowey Joins Barron & Newburger, P.C. as New President and CEO

Account Recovery

Regina M. Slowey has joined Barron & Newburger, P.C., expanding the firm’s footprint into Michigan. She has taken on the position of President and CEO of the firm. With Ms. Slowey’s strong background in managing legal teams and a commitment to innovative leadership, will oversee the firm’s thirteen offices, bringing a fresh perspective to guide the firm’s future.

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Prepared Remarks of CFPB Director Rohit Chopra on the Navient Enforcement Action Press Call

Consumer Finance

Director Chopra delivered remarks on the CFPB’s enforcement action against Navient.

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Daily Digest – September 11. Comment Period Opens on FCC AI-Generated Calls; Judge Denies MTD in FCRA Case Over Investigation into ID Theft Claim

Account Recovery

Comment Period Opens on FCC AI-Generated Calls Judge Denies MTD in FCRA Case Over Investigation into ID Theft Claim How AI Can Help or Hurt The Collection of Medical Debt 27 Companies Seeking Collection Talent Finvi Announces the General Availability of Velosidy, its SaaS Collections and Payments Platform WORTH NOTING: If you want to get better at taking pictures of birds, here are some insights from experts … What happens when you leave behind a bag of Cheetos in a national park … H

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Solve Your Firms Automation Complexities Once and For All

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

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What Does a Debt Collection Attorney Do?

FFGN COLLECT NY

A debt collection attorney is an attorney like all others. All attorneys graduate from law school with a JD, or juris doctor. All attorneys receive this degree, regardless of their specialty or focus during their career. Some attorneys may choose to further their legal education by pursuing a secondary degree, such as an LLM (master of laws). Attending and successfully graduating from law school does not qualify one to practice law.

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Navigating HB 1203: New Changes Impacting Homeowners’ Associations in Florida

Jimerson Firm

Part I: New Educational and Regulatory Requirements for HOA Board Members, Community Association Managers, and Homeowners’ Associations On July 1, 2024, CS/CS/HB 1203 became effective, which created significant changes impacting homeowners’ associations (“HOA”) in Florida. Those changes include new educational requirements for community association managers and HOA directors, access to certain HOA records, prohibitions against a HOA limiting or placing requirements on the interior of a home, an

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Judge Denies MTD in FCRA Case Over Investigation into ID Theft Claim

Account Recovery

Investigating disputes, especially in a situation where an individual is claiming to be the victim of identity theft, is important. A District Court judge in Minnesota has denied a defendant’s motion to dismiss after it was sued for violating the Fair Credit Reporting Act because it failed to investigate a dispute filed by the plaintiff, who had her identity stolen by the girlfriend of her brother in order to purchase a used car.

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Navigating HB 1203: Changes Impacting Homeowners’ Associations in Florida

Jimerson Firm

Part II: New Rights and Protections for Homeowners On July 1, 2024, CS/CS/HB 1203 became effective, which created significant changes impacting homeowners’ associations (“HOA”) in Florida. Those changes include new educational requirements for community association managers and HOA directors, access to certain HOA records, prohibitions against a HOA limiting or placing requirements on the interior of a home, and prohibitions against a HOA from preventing a homeowner from installing or displayin

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How AI Can Help or Hurt The Collection of Medical Debt

Account Recovery

What happens when you take two of the most popular topics being discussed in collections today — healthcare debt and artificial intelligence — and you put them together? There is a concern that hospitals are using third-parties that are deploying artificial intelligence tools and algorithms to make decisions about charity care and financial eligibility for patients, which could potentially limit access to those programs and cause problems for the healthcare providers as well as compa

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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Comment Period Opens on FCC AI-Generated Calls

Account Recovery

The comment period officially opened yesterday on a Federal Communications Commission proposal to regulate the use of artificial intelligence in robocalls and robotexts. Why it matters: The proposed rules could significantly impact how collection agencies and financial institutions communicate with consumers, potentially requiring new disclosures and consent processes.