Wed.Sep 11, 2024

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Regina Slowey Joins Barron & Newburger, P.C. as New President and CEO

Account Recovery

Regina M. Slowey has joined Barron & Newburger, P.C., expanding the firm’s footprint into Michigan. She has taken on the position of President and CEO of the firm. With Ms. Slowey’s strong background in managing legal teams and a commitment to innovative leadership, will oversee the firm’s thirteen offices, bringing a fresh perspective to guide the firm’s future.

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CFPB Bans Navient from Federal Student Loan Servicing and Orders the Company to Pay $120 Million for Wide-Ranging Student Lending Failures

Consumer Finance

Today, the Consumer Financial Protection Bureau (CFPB) filed a proposed order against the student loan servicer Navient for its years of failures and lawbreaking.

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Daily Digest – September 11. Comment Period Opens on FCC AI-Generated Calls; Judge Denies MTD in FCRA Case Over Investigation into ID Theft Claim

Account Recovery

Comment Period Opens on FCC AI-Generated Calls Judge Denies MTD in FCRA Case Over Investigation into ID Theft Claim How AI Can Help or Hurt The Collection of Medical Debt 27 Companies Seeking Collection Talent Finvi Announces the General Availability of Velosidy, its SaaS Collections and Payments Platform WORTH NOTING: If you want to get better at taking pictures of birds, here are some insights from experts … What happens when you leave behind a bag of Cheetos in a national park … H

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Prepared Remarks of CFPB Director Rohit Chopra on the Navient Enforcement Action Press Call

Consumer Finance

Director Chopra delivered remarks on the CFPB’s enforcement action against Navient.

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4 Things Great Companies Do to Improve Cash Flow

Speaker: Indy Chakrabarti, Chief Marketing Officer at HighRadius

4 Case Studies to Optimize DSO 26 Days Sales Outstanding. Already better than most. But, should you improve on that? Why would 3 fewer days even matter? It matters because it fundamentally transforms business outcomes. Join this webinar to explore 4 things companies do to reclaim hard dollars - not just soft costs - and go from good to great! What You'll Learn 6 operational KPIs every AR manager should track: Define and track these metrics to enhance performance, drive efficiency, and make infor

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27 Companies Seeking Collection Talent

Account Recovery

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any offers. This is merely meant to be a service to aggregate industry job opportunities into one convenient location.

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Judge Denies MTD in FCRA Case Over Investigation into ID Theft Claim

Account Recovery

Investigating disputes, especially in a situation where an individual is claiming to be the victim of identity theft, is important. A District Court judge in Minnesota has denied a defendant’s motion to dismiss after it was sued for violating the Fair Credit Reporting Act because it failed to investigate a dispute filed by the plaintiff, who had her identity stolen by the girlfriend of her brother in order to purchase a used car.

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Navigating HB 1203: New Changes Impacting Homeowners’ Associations in Florida

Jimerson Firm

Part I: New Educational and Regulatory Requirements for HOA Board Members, Community Association Managers, and Homeowners’ Associations On July 1, 2024, CS/CS/HB 1203 became effective, which created significant changes impacting homeowners’ associations (“HOA”) in Florida. Those changes include new educational requirements for community association managers and HOA directors, access to certain HOA records, prohibitions against a HOA limiting or placing requirements on the interior of a home, an

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How AI Can Help or Hurt The Collection of Medical Debt

Account Recovery

What happens when you take two of the most popular topics being discussed in collections today — healthcare debt and artificial intelligence — and you put them together? There is a concern that hospitals are using third-parties that are deploying artificial intelligence tools and algorithms to make decisions about charity care and financial eligibility for patients, which could potentially limit access to those programs and cause problems for the healthcare providers as well as compa

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Navigating HB 1203: Changes Impacting Homeowners’ Associations in Florida

Jimerson Firm

Part II: New Rights and Protections for Homeowners On July 1, 2024, CS/CS/HB 1203 became effective, which created significant changes impacting homeowners’ associations (“HOA”) in Florida. Those changes include new educational requirements for community association managers and HOA directors, access to certain HOA records, prohibitions against a HOA limiting or placing requirements on the interior of a home, and prohibitions against a HOA from preventing a homeowner from installing or displayin

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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Comment Period Opens on FCC AI-Generated Calls

Account Recovery

The comment period officially opened yesterday on a Federal Communications Commission proposal to regulate the use of artificial intelligence in robocalls and robotexts. Why it matters: The proposed rules could significantly impact how collection agencies and financial institutions communicate with consumers, potentially requiring new disclosures and consent processes.