Account Recovery

NOVEMBER 13, 2024

A Magistrate Court judge in North Carolina has granted a plaintiff’s motion compelling the defendant in a Fair Debt Collection Practices Act case to provide unredacted copies of its compliance and procedure manuals and details of communications between the defendant and its clients, but did deny the plaintiff’s motion for attorney’s fees and costs.

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Fair Debt Collection Collection Agencies Collections Agency Collections 130

Consumer Finance

NOVEMBER 13, 2024

The CFPB took action against Global Tel Link Corporation and its subsidiaries for taking millions of dollars from consumer accounts and blocking money transfers to consumers who are incarcerated.

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Account Recovery

NOVEMBER 13, 2024

The Consumer Financial Protection Bureau yesterday released a report examining the current state of privacy protections for consumers’ financial data, focusing on federal and state regulations. The findings reveal significant gaps in consumer privacy, especially for financial information. Why it matters: The CFPB’s report draws attention to how existing federal privacy protections, primarily governed by the Gramm-Leach-Bliley Act (GLBA) and the Fair Credit Reporting Act (FCRA), have

Financial Institution 130

Financial Institution Government Banks Collections 130

Collections Law

NOVEMBER 13, 2024

You’ve gone through the trouble of obtaining a judgment against a debtor, yet here you are, now facing the frustration of having to find money to collect. The debtor seems to have vanished, taking their assets with them. Sound familiar? It’s a predicament many business owners in Massachusetts encounter. But fear not, the supplementary process in Massachusetts can be your saving grace.

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Judgment Commercial Collection Debtor Creditors 52

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

Account Recovery

NOVEMBER 13, 2024

Despite some initial concerns about an AI bubble, businesses are continuing to invest heavily in generative AI, with significant implications for the credit and collection industry. Here’s a roundup of the latest reports on AI’s impact. Why It Matters: AI remains the fastest-growing area of business software spending, with startups in the space seeing a surge in adoption and investment.

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Startups Collections 130

True Accord

NOVEMBER 13, 2024

With its growing popularity, one Buy Now, Pay Later (BNPL) faced challenges with the complexity of managing late-stage collection—a hurdle many start-ups face since the majority of a scaling company’s resources are dedicated to bottom-line business goals rather than debt collection. So as the BNPL continued to expand, accounts overdue by 90 days or more accumulated without a scalable strategy for resolution, making the BNPL vulnerable to revenue loss.

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Debt Recovery Collections 60

Collection Industry News

NOVEMBER 13, 2024

Collectively, Americans now owe a record $1.17 trillion on their credit cards, according to a new report on household debt from the Federal Reserve Bank of New York. Credit card balances rose by $24 billion in the third quarter of 2024 and are 8.1% higher than a year ago. Despite that increase, credit card delinquency rates improved — with 8.8% of balances transitioning to delinquency over the last year, compared with 9.1% in the previous quarter, the New York Fed found.

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Credit Card Debt Banks Collections Bankruptcy 40

Account Recovery

NOVEMBER 13, 2024

Judge Orders Defendant to Provide Unredacted Manuals in FDCPA Case CFPB Report Highlights Gaps in Financial Data Privacy Protections Tech Roundup: Focus on AI 24 Companies Seeking Collection Talent WORTH NOTING: There are a trio of new inductees into the Toy Hall of Fame … Something I admit I have never done, but may be in a growing minority — choose a vacation destination based on how much I like that location’s airport … Is there anyone anywhere who needs a cookware set

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Collections 130

Account Recovery

NOVEMBER 13, 2024

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any offers. This is merely meant to be a service to aggregate industry job opportunities into one convenient location.

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Accounts Receivables Management Collections 130

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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