Wed.Nov 13, 2024

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Daily Digest – November 13. Judge Orders Defendant to Provide Unredacted Manuals in FDCPA Case; CFPB Report Highlights Gaps in Financial Data Privacy Protections

Account Recovery

Judge Orders Defendant to Provide Unredacted Manuals in FDCPA Case CFPB Report Highlights Gaps in Financial Data Privacy Protections Tech Roundup: Focus on AI 24 Companies Seeking Collection Talent WORTH NOTING: There are a trio of new inductees into the Toy Hall of Fame … Something I admit I have never done, but may be in a growing minority — choose a vacation destination based on how much I like that location’s airport … Is there anyone anywhere who needs a cookware set

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Client Success Story: TrueAccord Delivers Industry-Leading Engagement, Repayment for Scale-Up BNPL

True Accord

With its growing popularity, one Buy Now, Pay Later (BNPL) faced challenges with the complexity of managing late-stage collection—a hurdle many start-ups face since the majority of a scaling company’s resources are dedicated to bottom-line business goals rather than debt collection. So as the BNPL continued to expand, accounts overdue by 90 days or more accumulated without a scalable strategy for resolution, making the BNPL vulnerable to revenue loss.

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24 Companies Seeking Collection Talent

Account Recovery

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any offers. This is merely meant to be a service to aggregate industry job opportunities into one convenient location.

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CFPB Orders Global Tel Link to Pay $3 Million for Illegally Freezing and Draining Payments Accounts for People Who Are Incarcerated

Consumer Finance

The CFPB took action against Global Tel Link Corporation and its subsidiaries for taking millions of dollars from consumer accounts and blocking money transfers to consumers who are incarcerated.

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Solve Your Firm's Automation Complexities Once and For All

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

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Judge Orders Defendant to Provide Unredacted Manuals in FDCPA Case

Account Recovery

A Magistrate Court judge in North Carolina has granted a plaintiff’s motion compelling the defendant in a Fair Debt Collection Practices Act case to provide unredacted copies of its compliance and procedure manuals and details of communications between the defendant and its clients, but did deny the plaintiff’s motion for attorney’s fees and costs.

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CFPB Report Highlights Gaps in Financial Data Privacy Protections

Account Recovery

The Consumer Financial Protection Bureau yesterday released a report examining the current state of privacy protections for consumers’ financial data, focusing on federal and state regulations. The findings reveal significant gaps in consumer privacy, especially for financial information. Why it matters: The CFPB’s report draws attention to how existing federal privacy protections, primarily governed by the Gramm-Leach-Bliley Act (GLBA) and the Fair Credit Reporting Act (FCRA), have

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Tech Roundup: Focus on AI

Account Recovery

Despite some initial concerns about an AI bubble, businesses are continuing to invest heavily in generative AI, with significant implications for the credit and collection industry. Here’s a roundup of the latest reports on AI’s impact. Why It Matters: AI remains the fastest-growing area of business software spending, with startups in the space seeing a surge in adoption and investment.

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