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Judge Grants MJOP for Defendant in FDCPA Class-Action Over Different Reference Numbers in Letters AT&T Rolls Out Branded Caller ID Arbitration Group Updates Rules to Be More Favorable to Businesses 24 Companies Seeking Collection Talent WORTH NOTING: If you are looking for a new TV in time for the Super Bowl, here are the best […]
If your business plans to use outbound calling as the main mode of engaging past-due customers in 2024…good luck. Good luck reaching the right number for the target customer. Good luck getting them to commit to repayment over the phone. Good luck not getting complaints. And if the plan is only to use outbound calling…be prepared to start accepting more losses in 2024.
A District Court judge in Minnesota has granted a defendant’s motion for judgment on the pleadings in a Fair Debt Collection Practices Act class-action lawsuit that was filed because the plaintiff received two collection letters from the defendant and each provided a different reference number and PIN for the plaintiff to access the debt via […]
More businesses entered insolvency last year than at any point since 1993, as higher interest rates weigh on UK firms, official data shows. The Insolvency Service said 25,158 companies were declared insolvent last year, up from 22,123 in 2022. But the proportion of firms going bust was not as severe as during the 2008 global financial crisis, owing to more companies in existence, the government agency said.
AI is reshaping industries, yet finance remains one of the slowest adopters. Concerns over compliance, legacy systems, and data silos have made finance teams hesitant to embrace AI-driven transformation. But delaying adoption isn’t just about efficiency—it’s about staying competitive in a rapidly evolving landscape. How can finance leaders overcome these challenges and start leveraging AI effectively?
During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any offers.
On January 15, the American Arbitration Association (AAA) issued amended Mass Arbitration Supplementary Rules and new Consumer Mass Arbitration and Mediation Fee Schedules (collectively, the New Rules). The New Rules will apply to all mass arbitration cases filed on or after January 15, but not to any mass arbitrations filed prior to that date. The New Rules aim to reduce friction and enhance process efficiency.
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On January 15, the American Arbitration Association (AAA) issued amended Mass Arbitration Supplementary Rules and new Consumer Mass Arbitration and Mediation Fee Schedules (collectively, the New Rules). The New Rules will apply to all mass arbitration cases filed on or after January 15, but not to any mass arbitrations filed prior to that date. The New Rules aim to reduce friction and enhance process efficiency.
AT&T announced yesterday that it will be rolling out Branded Caller ID on Android phones and iPhones as a means of fighting robocalls by showing the logo of companies making calls to consumers. The Branded Caller ID is from TransUnion, which purchased Neustar back in 2021.
According to a recent year-in-review report by WebRecon, reversing the trend of the last two years, filings under the Telephone Consumer Protection Act (TCPA) increased in 2023 as compared to 2022. Likewise, complaints filed with the Consumer Financial Protection Bureau (CFPB) were up for the year. Fair Credit Reporting Act (FCRA) and Fair Debt Collection Practices Act (FDCPA) filings, however, were both down from the previous year.
The American Arbitration Association has announced changes to the fee structure for Mass Arbitration filings, making it less expensive for companies who receive multiple filings from consumers.
Continuous learning is indispensable for credit professionals, serving as the cornerstone for their professional success and organizational effectiveness. By earning designations through NACM's six-level Professional Certification Program, credit professionals gain the necessary knowledge and skills required to advance in their career. Beyond mere.
Finance isn’t just about the numbers. It’s about the people behind them. In a world of constant disruption, resilient finance teams aren’t just operationally efficient. They are adaptable, engaged, and deeply connected to a strong organizational culture. Success lies at the intersection of people, culture, adaptability, and resilience. Finance leaders who master this balance will build teams that thrive through uncertainty and drive long-term business impact.
The New York State Attorney General’s job is to protect the citizens of the State from bad actors. That would include pursuing a Debt collection company that acts deceptively and fraudulently. New York State Attorney General Letitia James may be most recognizable from her high-profile cases including the current case against Donald J. Trump and charges brought against former Governor Andrew Cuomo.
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