Account Recovery

APRIL 2, 2025

A new study on artificial intelligence in debt collection reveals that AI-driven calls are consistently less effective than human callers at persuading delinquent borrowers to repay, especially over the long run.

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True Accord

APRIL 2, 2025

In todays digital communication landscape, businessesespecially those that use digital outreach to engage delinquent consumers to collect debtsare facing increasing pressure to ensure they respect consumers opting out of communications from a particular channel. While the word “STOP” has been a widely recognized method for consumers to unsubscribe from text messages, the reality is that consumers may express their desire to opt out in various ways.

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Account Recovery

APRIL 2, 2025

A District Court judge in New York has granted a defendant’s motion to dismiss a Fair Debt Collection Practices Act class action on the grounds that confusion over whether interest was accruing on a debt after reading a statute of limitations disclosure in a collection letter is not enough for the plaintiff to have standing […]

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Brown and Joseph

APRIL 2, 2025

Understanding the Landscape of Insurance Industry Collections The Importance of Premium Recovery in the Insurance Sector Insurance organizations serve as the backbone of financial security… The post Reclaim Hidden Value: How Second Placement Reviews Help Maximize Insurance Industry Collections appeared first on Brown & Joseph, LLC.

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Speaker: Anna Tiomina, MBA

AI is reshaping industries, yet finance remains one of the slowest adopters. Concerns over compliance, legacy systems, and data silos have made finance teams hesitant to embrace AI-driven transformation. But delaying adoption isn’t just about efficiency—it’s about staying competitive in a rapidly evolving landscape. How can finance leaders overcome these challenges and start leveraging AI effectively?

Account Recovery

APRIL 2, 2025

AI vs.

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Account Recovery

APRIL 2, 2025

In a case that has made its way across the country and up and down the legal ladder including a stop at the Supreme Court in a case that is cited daily in today’s collection world an Illinois state Appeals Court has affirmed the ruling of a lower court in a Fair Credit […]

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