Mon.Sep 30, 2024

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Judge Denies Class Certification Motion in FDCPA Case Over Second Validation Notice

Account Recovery

A District Court judge in Illinois has denied a plaintiff’s amended motion to certify a class in a Fair Debt Collection Practices Act case, ruling the plaintiff did not adequately follow instructions from the Seventh Circuit Court of Appeals in defining the limits of who could be included in the class. The background: The plaintiff filed this lawsuit because after disputing a debt, she received a letter from the defendant that included information about how she could dispute the debt.

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CFPB Takes Aim at Double Billing and Inflated Charges in Medical Debt Collection

Consumer Finance

The CFPB today issued guidance to prevent families from being targeted by illegal medical debt collection tactics for inaccurate or unsubstantiated bills.

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Where Consumers Turn for Financial Advice

Account Recovery

While it may seem like consumers these days are getting all of their financial advice from TikTok, that it not necessarily the case. But, as economic challenges mount, consumers are increasingly seeking financial advice from various sources, according to a published report. Many are turning to both traditional financial institutions and newer, technology-driven solutions like AI and social media.

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Consumer advisory: Pause and review your rights when you hear from a medical debt collector

Consumer Finance

Getting a call from a debt collector about medical costs can feel like it’s making a painful situation worse. Don’t pay just to make it go away. Know your rights and check the facts.

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4 Things Great Companies Do to Improve Cash Flow

Speaker: Don Gallianza, Credit Manager at Chevron Phillips Chemical and Indy Chakrabarti, Chief Marketing Officer at HighRadius

4 Case Studies to Optimize DSO 26 Days Sales Outstanding. Already better than most. But, should you improve on that? Why would 3 fewer days even matter? It matters because it fundamentally transforms business outcomes. Join this webinar to explore 4 things companies do to reclaim hard dollars - not just soft costs - and go from good to great! What You'll Learn 6 operational KPIs every AR manager should track: Define and track these metrics to enhance performance, drive efficiency, and make infor

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Daily Digest – September 30. Judge Denies Class Certification Motion in FDCPA Case Over Second Validation Notice; AI in Communications: FCC’s Rosenworcel Advocates for Transparency

Account Recovery

Judge Denies Class Certification Motion in FDCPA Case Over Second Validation Notice AI in Communications: FCC’s Rosenworcel Advocates for Transparency Where Consumers Turn for Financial Advice Compliance Digest – September 30 WORTH NOTING: The best Halloween decorations for those who like to spook up their yards … Eight skills to help you reduce anxiety and boost your mood … How a famous Miami restaurant makes its famous Cuban sandwiches … Prince fans should be jumping at this

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Compliance Digest – September 30

Account Recovery

I’m thrilled to announce that Bedard Law Group is the new sponsor for the Compliance Digest. Bedard Law Group, P.C. – Compliance Support – Defense Litigation – Nationwide Complaint Management – Turnkey Speech Analytics. And Our New BLG360 Program – Your Low Monthly Retainer Compliance Solution. Visit www.bedardlawgroup.com, email John H.

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CFPB Director Chopra Joins White House Event on Medical Debt

Consumer Finance

Consumer Financial Protection Bureau Director Rohit Chopra participated in a White House event to announce new actions by the CFPB to reduce the burden of medical debt on American families and address illegal medical debt collection practices.

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AI in Communications: FCC’s Rosenworcel Advocates for Transparency

Account Recovery

FCC Chairwoman Jessica Rosenworcel recently addressed the Berkeley Law AI Institute, highlighting the agency’s efforts to regulate AI in communications and political advertising. Her remarks signal potential changes that could impact how her agency regulates AI-powered technologies for customer outreach and marketing. Why it matters: As AI becomes more prevalent in communications and marketing, financial services professionals need to stay informed about regulatory changes that could affec

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Prepared Remarks of CFPB Director Rohit Chopra at a White House Convening on Medical Debt

Consumer Finance

Director Chopra delivered remarks about medical debt at a White House convening.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.