Account Recovery

SEPTEMBER 30, 2024

A District Court judge in Illinois has denied a plaintiff’s amended motion to certify a class in a Fair Debt Collection Practices Act case, ruling the plaintiff did not adequately follow instructions from the Seventh Circuit Court of Appeals in defining the limits of who could be included in the class. The background: The plaintiff filed this lawsuit because after disputing a debt, she received a letter from the defendant that included information about how she could dispute the debt.

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Fair Debt Collection Collections 245

Consumer Finance

SEPTEMBER 30, 2024

The CFPB today issued guidance to prevent families from being targeted by illegal medical debt collection tactics for inaccurate or unsubstantiated bills.

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Collections 143

Account Recovery

SEPTEMBER 30, 2024

While it may seem like consumers these days are getting all of their financial advice from TikTok, that it not necessarily the case. But, as economic challenges mount, consumers are increasingly seeking financial advice from various sources, according to a published report. Many are turning to both traditional financial institutions and newer, technology-driven solutions like AI and social media.

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Financial Institution Banks 130

Consumer Finance

SEPTEMBER 30, 2024

Getting a call from a debt collector about medical costs can feel like it’s making a painful situation worse. Don’t pay just to make it go away. Know your rights and check the facts.

Debt collector 122

Debt collector Collections 122

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

Account Recovery

SEPTEMBER 30, 2024

Judge Denies Class Certification Motion in FDCPA Case Over Second Validation Notice AI in Communications: FCC’s Rosenworcel Advocates for Transparency Where Consumers Turn for Financial Advice Compliance Digest – September 30 WORTH NOTING: The best Halloween decorations for those who like to spook up their yards … Eight skills to help you reduce anxiety and boost your mood … How a famous Miami restaurant makes its famous Cuban sandwiches … Prince fans should be jumping at this

Student loans 130

Student loans Student Loans Loans 130

Account Recovery

SEPTEMBER 30, 2024

I’m thrilled to announce that Bedard Law Group is the new sponsor for the Compliance Digest. Bedard Law Group, P.C. – Compliance Support – Defense Litigation – Nationwide Complaint Management – Turnkey Speech Analytics. And Our New BLG360 Program – Your Low Monthly Retainer Compliance Solution. Visit www.bedardlawgroup.com, email John H.

Fair Debt Collection 130

Fair Debt Collection Personal loans Collections Loans 130

Consumer Finance

SEPTEMBER 30, 2024

Director Chopra delivered remarks about medical debt at a White House convening.

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Collections 60

Account Recovery

SEPTEMBER 30, 2024

FCC Chairwoman Jessica Rosenworcel recently addressed the Berkeley Law AI Institute, highlighting the agency’s efforts to regulate AI in communications and political advertising. Her remarks signal potential changes that could impact how her agency regulates AI-powered technologies for customer outreach and marketing. Why it matters: As AI becomes more prevalent in communications and marketing, financial services professionals need to stay informed about regulatory changes that could affec

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Financial Institution Collection Agencies Collections Agency Financial services 130

Consumer Finance

SEPTEMBER 30, 2024

CFPB emite orientación para prevenir que las familias sean blanco de tácticas ilegales de cobro de deudas médicas por facturas inexactas o sin soporte.

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Collections 52

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

Banks

Collection Industry News

SEPTEMBER 30, 2024

When a Social Security beneficiary dies, their loved ones may qualify for a one-time $255 lump-sum death payment. Yet that amount has not changed in 70 years — since 1954 — while inflation has pushed the costs for funerals higher. On Wednesday, Sen. Peter Welch, D-Vt., introduced a new bill, the Social Security Survivor Benefits Equity Act, to raise the lump-sum death benefit to $2,900 to reflect today’s cost of living.

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Collections 40

Consumer Finance

SEPTEMBER 30, 2024

La llamada de un cobrador sobre costos médicos puede parecer que empeora una situación que ya es mala. No pague porque no quiere recibir más llamadas. Conozca sus derechos y revise los datos.

Collections 52

Collections 52