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Active listening is something our professional debt collectors practice and implement daily here. In fact, we would go as far as to say that it is one of the foundations of how we operate. In all aspects of life and business, listening is one of the most critical skills we can master. And as a collection agency working with small businesses and large organizations, it is a must for us to carry out our mission.
I’m thrilled to announce that Bedard Law Group is the new sponsor for the Compliance Digest. Bedard Law Group,P.C. –ComplianceSupport – Defense Litigation – Nationwide Complaint Management Turnkey Speech Analytics.And Our NewBLG360Program Your Low Monthly Retainer Compliance Solution. Visitwww.bedardlawgroup.com, emailJohn H.
Today, the Consumer Financial Protection Bureau (CFPB) finalized a rule to ban the inclusion of medical bills on credit reports used by lenders and prohibit lenders from using medical information in their lending decisions.
Patient advocates are urging UCHealth, Colorados largest healthcare provider, to halt its practice of suing patients over unpaid medical bills. The calls for reform come after revelations that the system has filed more lawsuits than any other major provider in the state, sparking concerns about the impact on financially vulnerable individuals. Driving the news: The Center for Health Progress and other advocacy groups are pressing UCHealth to adopt less aggressive collection practices, arguing th
AI is reshaping industries, yet finance remains one of the slowest adopters. Concerns over compliance, legacy systems, and data silos have made finance teams hesitant to embrace AI-driven transformation. But delaying adoption isn’t just about efficiency—it’s about staying competitive in a rapidly evolving landscape. How can finance leaders overcome these challenges and start leveraging AI effectively?
Appeals Court Upholds $134M Award Against Lender in CFPB Suit Appeals Court Upholds $134M Award Against Lender in CFPB Suit Advocates Push UCHealth to End Patient Lawsuits Compliance Digest January 6 WORTH NOTING: Everything you have ever wanted to know about the moon … A list of 17 household essentials you may want to consider replacing … Getting your steps in every day may help you avoid becoming depressed, according to new research … A professional organizer dishes on how t
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Appeals Court Upholds $134M Award Against Lender in CFPB Suit Appeals Court Upholds $134M Award Against Lender in CFPB Suit Advocates Push UCHealth to End Patient Lawsuits Compliance Digest January 6 WORTH NOTING: Everything you have ever wanted to know about the moon … A list of 17 household essentials you may want to consider replacing … Getting your steps in every day may help you avoid becoming depressed, according to new research … A professional organizer dishes on how t
There is a joke that if you ask 10 lawyers for their opinions on something, you’ll get 10 different answers (or 10 different attorneys each saying, “it depends.”). Asking a handful of industry compliance experts for what they will remember most about 2024 and how it shaped the ARM industry turned out to be a similar exercise. And that speaks to just how much happened in 2024 and how important a lot of it was.
The Court of Appeals for the Ninth Circuit has affirmed the Consumer Financial Protection Bureau’s $134 million restitution order against CashCall, resolving a case that has been litigated for over a decade and has now been to the appellate court twice. The background: CashCall, a California-based lender, was accused of devising a scheme to avoid state usury laws as it expanded operations beyond California.
Finance isn’t just about the numbers. It’s about the people behind them. In a world of constant disruption, resilient finance teams aren’t just operationally efficient. They are adaptable, engaged, and deeply connected to a strong organizational culture. Success lies at the intersection of people, culture, adaptability, and resilience. Finance leaders who master this balance will build teams that thrive through uncertainty and drive long-term business impact.
Plans Scrapped: Biden administration cancels two major initiatives: The year 2024 has been tumultuous for US student loan borrowers in the, marked by notable shifts and lingering uncertainties. From the end of the long-standing payment pause to rising interest rates, many borrowers saw their financial challenges compound. The introduction of the Saving on a Valuable Education (SAVE) plan held promise, but its delayed rollout added to the frustration.
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