Mon.Jan 06, 2025

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How Active Listening Can Turn Difficult Debt Collection Calls Into Collaborative Solutions

American Profit Recovery

Active listening is something our professional debt collectors practice and implement daily here. In fact, we would go as far as to say that it is one of the foundations of how we operate. In all aspects of life and business, listening is one of the most critical skills we can master. And as a collection agency working with small businesses and large organizations, it is a must for us to carry out our mission.

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CFPB Finalizes Rule to Remove Medical Bills from Credit Reports

Consumer Finance

Today, the Consumer Financial Protection Bureau (CFPB) finalized a rule to ban the inclusion of medical bills on credit reports used by lenders and prohibit lenders from using medical information in their lending decisions.

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Compliance Digest – January 6

Account Recovery

I’m thrilled to announce that Bedard Law Group is the new sponsor for the Compliance Digest. Bedard Law Group,P.C. –ComplianceSupport – Defense Litigation – Nationwide Complaint Management Turnkey Speech Analytics.And Our NewBLG360Program Your Low Monthly Retainer Compliance Solution. Visitwww.bedardlawgroup.com, emailJohn H.

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CFPB Sues Experian for Conducting Sham Investigations of Consumer Report Errors

Consumer Finance

The CFPB sued Experian, the nationwide consumer reporting agency, for unlawfully failing to properly investigate consumer disputes.

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Cash Flow Secrets Every Upskilled CPA Should Know

Speaker: Debra L. Robinson

CPAs know the drill: taxes, compliance, rinse, repeat. But what about the sneaky cash flow that’s quietly messing with your organization’s success? It’s time to step into the spotlight and expose the “dirty little secrets” of cash flow to fuel strategic growth. By upskilling your accounting practices and shifting focus from tax compliance to the strategic movement of money, you can transform your role from reactive accountant to proactive financial strategist.

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Advocates Push UCHealth to End Patient Lawsuits

Account Recovery

Patient advocates are urging UCHealth, Colorados largest healthcare provider, to halt its practice of suing patients over unpaid medical bills. The calls for reform come after revelations that the system has filed more lawsuits than any other major provider in the state, sparking concerns about the impact on financially vulnerable individuals. Driving the news: The Center for Health Progress and other advocacy groups are pressing UCHealth to adopt less aggressive collection practices, arguing th

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Daily Digest – January 6. Appeals Court Upholds $134M Award Against Lender in CFPB Suit; Appeals Court Upholds $134M Award Against Lender in CFPB Suit

Account Recovery

Appeals Court Upholds $134M Award Against Lender in CFPB Suit Appeals Court Upholds $134M Award Against Lender in CFPB Suit Advocates Push UCHealth to End Patient Lawsuits Compliance Digest January 6 WORTH NOTING: Everything you have ever wanted to know about the moon … A list of 17 household essentials you may want to consider replacing … Getting your steps in every day may help you avoid becoming depressed, according to new research … A professional organizer dishes on how t

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The Caselaw and Compliance Topics That Shaped the ARM Industry in 2024

Account Recovery

There is a joke that if you ask 10 lawyers for their opinions on something, you’ll get 10 different answers (or 10 different attorneys each saying, “it depends.”). Asking a handful of industry compliance experts for what they will remember most about 2024 and how it shaped the ARM industry turned out to be a similar exercise. And that speaks to just how much happened in 2024 and how important a lot of it was.

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Appeals Court Upholds $134M Award Against Lender in CFPB Suit

Account Recovery

The Court of Appeals for the Ninth Circuit has affirmed the Consumer Financial Protection Bureau’s $134 million restitution order against CashCall, resolving a case that has been litigated for over a decade and has now been to the appellate court twice. The background: CashCall, a California-based lender, was accused of devising a scheme to avoid state usury laws as it expanded operations beyond California.

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