Thu.Apr 11, 2024

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Daily Digest – April 11. Getting to Know Geoff Meister of Paragon BPO; Judge Dismisses FDCPA Class Action With Prejudice

Account Recovery

Getting to Know Geoff Meister of Paragon BPO Judge Dismisses FDCPA Class Action With Prejudice CFPB Notes Issues With Collectors Not Investigating Disputes Report Offers Insights Into How to Engage with Consumers WORTH NOTING: People who have “white-sounding” names are more likely to be hired than names associated with being African-American, according to a new […]

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Welcome to the Debt Resolution Funnel: Insights from 20MM Consumers

True Accord

When it comes to financial and lending services, the customer journey doesn’t drop off once a consumer enters delinquency—in fact, quite the opposite. In the world of debt collection, understanding this unique, and often overlooked, part of the customer journey is critical to securing repayment and debt recovery. Welcome to the Debt Resolution Funnel.

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Judge Dismisses FDCPA Class Action With Prejudice

Account Recovery

Seven years after the complaint was initially filed, a District Court judge in New Jersey has adopted a Magistrate Court judge’s recommendation to dismiss a Fair Debt Collection Practices Act class-action lawsuit because the plaintiffs lacked standing to sue after allegedly receiving initial collection letters that did not include the validation statement.

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Retail Insolvencies climb 19% in the UK

UK debt collections

New analysis by Mazars has found that the number of insolvencies by retailers has increased 19% in the past year to 2,195 in 2023/24 up from 1,843 in 2022/23. High profile retail insolvencies include The Body Shop in February, as well as fashion brand Ted Baker and online luxury fashion retailers MatchesFashion and Farfetch. Cautious consumer spending, and higher interest rates have also impacted the rise.

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Solve Your Firms Automation Complexities Once and For All

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

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Getting to Know Geoff Meister of Paragon BPO

Account Recovery

I am thrilled to announce that the Getting to Know series will be sponsored by TEC Services Group in 2024. TEC Services Group is the leading technology and professional services firm in the credit collections industry offering both leading industry solutions along with unrivaled, unbiased, and experienced support.

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CFPB Notes Issues With Collectors Not Investigating Disputes

Account Recovery

The Consumer Financial Protection Bureau has once again put credit reporting square in its crosshairs, focusing exclusively on the practice in its latest Supervisory Highlights report.

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Do You Have to Pay Again If You Received Fraudulent Wire Instructions?

FFGN COLLECT NY

You made a wire payment based on the instructions you received. Unfortunately, the instructions were fraudulent and the payment never reached the vendor. Can you be required to pay again if you made a payment based on fraudulent wire instructions? Wire and ACH payments are preferred to paper checks, credit cards, and other forms of payment. These types of payments offer immediate funds with few or no fees, but they can come with risks such as wire fraud.

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Report Offers Insights Into How to Engage with Consumers

Account Recovery

Given some of the decisions it has made with respect to blocking text messages, Twilio might not be a name that a lot of people in the ARM industry love hearing these days, but the company is tied in to a lot of different industries and it has released a report about how brands can […]

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Barron and Newburger Selected as Counsel to Unsecured Creditors Committee of Expansion Industries, LLC.

BN Lawyers

Barron and Newburger is pleased to announce that the firm has been selected as counsel to the official committee of unsecured creditors of Expansion Industries, LLC. Barron and Newburger Selected as Counsel to Unsecured Creditors Committee of Expansion Industries The post Barron and Newburger Selected as Counsel to Unsecured Creditors Committee of Expansion Industries, LLC. appeared first on Barron & Newburger, P.C.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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Barron & Newburger Vacates Judgment Against Receiver Based on Barton Doctrine

BN Lawyers

Stephen W. Sather obtained an order from the U.S. District Court for the Southern District of Texas which vacated a judgment entered by the U.S. Bankruptcy Court against a State Court Receiver. The District Court found that the Bankruptcy Court lacked jurisdiction under the Barton Doctrine and ordered the underlying case dismissed. The case is Berleth v.

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Sather Called Upon to Explain Third Party Releases and Related Provisions

BN Lawyers

Stephen W. Sather spoke to the Western District of Texas Bankruptcy Bench-Bar Conference on a panel on Third Party Releases and Related Provisions on April 11, 2024. The panel relied on a law review article authored by Mr. Sather titled “The Controversial Role of Third-Party Releases in Bankruptcy,” 30 Am. Bankr. Inst. Law Rev. 71 (Winter 2023). The post Sather Called Upon to Explain Third Party Releases and Related Provisions appeared first on Barron & Newburger, P.C.