National Service Bureau
OCTOBER 29, 2015
It’s better to stick with treats than tricks when it comes to money. Does it ever feel like dealing with some accounts is a game of trick-or-treat? Like you just aren’t sure what you’re going to get…another excuse or a check? That’s not to say that most clients aren’t honest human beings. The point is this: the 80-20 rule holds true for accounts receivable management.
Turbo Recovery
OCTOBER 6, 2015
Turbo Debt Recovery Helps Another Client Get Paid!
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National Service Bureau
OCTOBER 21, 2015
Halloween is right around the corner, so we decided to round up something spectacularly scary: medical debt collection horror stories! This isn’t the first time we’ve featured examples of bad apples, but we wanted to focus on the medical debt collection industry in particular this time. Why is that? Well, medical debt can be a touchy subject , and CFPB oversight of medical collection agencies is slightly different than for others - namely the exception of the $10 million revenue threshold for La
National Service Bureau
OCTOBER 13, 2015
The Servicemembers Civil Relief Act (SCRA) is a piece of legislation that seeks to protect uniformed service members from certain financial obligations and practices. There was an established need for this sort of protection due to the unusual nature of military training; depending on where, when, and for how long a person might be deployed or otherwise unavailable, they may not have reliable access to phones, internet, or other ways of communicating with financial institutions and making sure t
Speaker: Mark Stovel
When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.
National Service Bureau
OCTOBER 5, 2015
The 2013 decision in Nelson v. Santander teaches debt collection agencies some important lessons about liability a nd communication when contacting consumers during collection efforts. The TCPA prohibits the use of automated dialing systems or the use of a pre-recorded voice to contact emergency lines (such as 911), guest or patient rooms in hospitals or similar establishments, and telephone lines where the recipient is charged for the call (e.g. cell or personal phone lines).
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