National Service Bureau

MAY 27, 2015

Medical collections are a particularly difficult field - they demand tact, human dignity, and effective collection tactics all at the same time. We’ve got an entire blog post detailing how medical collections are distinguished from other debts, but in this one, we’ll focus on the top two complaints generated as a result of collection agencies pursuing medical debt.

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Collections Debt collector Collection Agencies Collections Agency 40

National Service Bureau

MAY 22, 2015

Compliance is a huge part of the debt collection process, and collection agencies need to stay updated on the regulations and legislation that shape interactions with debtors, consumers, patients, etc. The Telephone Consumer Protection Act is one such piece of legislation that is incredibly important in the current collections landscape. A 2013 Pew Research study found that 91% of American adults own a cell phone; the TCPA addresses mobile use specifically, and provides for monetary damages in c

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Debt collector Accounts Receivables Management Collection Agencies Collections Agency 40

National Service Bureau

MAY 18, 2015

Did you know that the month of May was designated “Older Americans Month” in 1980 by former President Jimmy Carter? While this may not be the most popular “appreciation” month or get the most news, the tradition actually goes back further! According to Census.gov , President Kennedy instituted “Senior Citizen Month” in May 1963 after meeting with members of the National Council of Senior Citizens.

Accounts Receivables Management 40

Accounts Receivables Management Collections Collection Agencies Collections Agency 40

National Service Bureau

MAY 12, 2015

Do you have outstanding accounts that have been difficult - if not impossible - to track down? How much effort can you (or your team) put into finding someone who owes money, without wasting valuable time? Do you even know where to start if you have an incorrect phone number? Read on to learn about skip-tracing and how it can benefit your business. What is skip-tracing?

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Collections Collection Agencies Collections Agency Accounts Receivables Management 40

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

National Service Bureau

MAY 6, 2015

Medical collections are a sensitive subject. Oftentimes the debt is completely out of the debtor's control. Someone got sick, they got help, and the bills started piling in. Healthcare is really expensive when you have a serious condition and insurance doesn’t cover the entire bill. Oftentimes, otherwise fiscally responsible people (even those with insurance) get swamped with debt they had no way of anticipating and no way of paying.

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Collection Agencies Collections Agency Collections Healthcare 40