Taurus Collect

APRIL 30, 2018

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National Service Bureau

APRIL 18, 2018

When evaluating and comparing debt collection agencies, two of the best metrics to consider are profit recovery rate and the overall success rate for settlement. As your likelihood for write-off increases drastically with each passing week after your debt holders go past due, it's critical to work with the collection agency that has the most thoroughly proven track record of success.

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Stevens Lloyd

APRIL 16, 2018

Overview The Stevens-Lloyd Group was retained by GM Air, a commercial aviation company which specializes in supplying the military, located in Miami, Florida. They were owed $146,588.32 from Air Philippines, located in Manilla. GM Air provided aviation parts for this company however they were not paid for their product. Background The situation and complication faced by GM Air was that despite many attempts to recover the money, Air Philippines continued to break promises and ignore our client’s

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Consumer Financial Services Law

APRIL 16, 2018

A district court has dismissed an FDCPA action based on a bona fide error after reviewing the collection firm’s extensive pre-suit procedures and determining they were reasonably calculated to avoid any errors. Guynn v. Blatt, Hasenmiller, Liebsker & Moore, LLC , 2018 U.S. Dist. LEXIS 43032 (S.D. Ind. March 14, 2018). In 2006, Mr. Guynn, opened a personal credit card with Bank of America.

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Speaker: Anna Tiomina, MBA

AI is reshaping industries, yet finance remains one of the slowest adopters. Concerns over compliance, legacy systems, and data silos have made finance teams hesitant to embrace AI-driven transformation. But delaying adoption isn’t just about efficiency—it’s about staying competitive in a rapidly evolving landscape. How can finance leaders overcome these challenges and start leveraging AI effectively?

Receivables Control

APRIL 15, 2018

H ave you thought that outsourcing just isn’t something you want to try? With the economy at full employment, what’s not getting done at your firm? What impact does that have on customers? What impact does it have on the bottom line? For six months, national unemployment has been at a very low 4.1%. It is a challenging time for clients to find candidates to fill positions.

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The McHughes Law Firm

APRIL 25, 2018

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National Service Bureau

APRIL 10, 2018

There are many ways to evaluate commercial debt collection agencies. The objective of your evaluation is to hold your agency partner accountable by clearly establishing your working models, KPIs, and your SLA to create a full scope of work. You'll consider a variety of performance factors, both quantitative and qualitative, and hold these up against your own expectations as well as defined industry standards.

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Consumer Financial Services Law

APRIL 10, 2018

By: Hannah D. Choe The Western District Court in New York has held that a debt collector did not violate § 1692e(10) of the FDCPA. The Court held that a form collection letter with offers of settlement did not “use… false representation or deceptive means to collect or attempt to collect [a] debt” when the form letter contained language which stated, “[t]hese settlement offers may have tax consequences” following Defendant’s three offers to settle Plaintiff’s debt for less than the full amount t

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Consumer Financial Services Law

APRIL 4, 2018

By Zachary K. Dunn In ACA International v. Federal Communications Commission , 2018 U.S. App. LEXIS 6535 (2018), the DC Circuit rejected a series of challenges to the FCC’s 2015 Declaratory Ruling brought by Rite-Aid related to the partial-exemption to the prior-consent requirement for healthcare related calls. The Court rejected two separate arguments: first, that the Declaratory Ruling conflicts with HIPPA; and second, that the Declaratory Ruling’s exemption for “certain healthcare calls” but

Healthcare 40

Healthcare Financial services Collections 40

Speaker: Melissa Hurrington

Finance isn’t just about the numbers. It’s about the people behind them. In a world of constant disruption, resilient finance teams aren’t just operationally efficient. They are adaptable, engaged, and deeply connected to a strong organizational culture. Success lies at the intersection of people, culture, adaptability, and resilience. Finance leaders who master this balance will build teams that thrive through uncertainty and drive long-term business impact.

Consumer Financial Services Law

APRIL 3, 2018

Last week, the Second Circuit attempted to clarify its position emanating from its decisions in Avila v. Riexinger & Assocs, 817 F.3d 72 (2 nd Cir. 2016) and Carlin v. Davidson Fink LLP, 852 F.3d 207 (2 nd Cir. 2017). Taylor v. Financial Recovery Services, Inc., No. 17-1650 (2 nd Cir. Mar. 29, 2017). In Taylor, the issue before the court was whether a collection notice violates 15 U.S.C. §1692e when it fails to disclose that interest or fees are not currently accruing on a debt.

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Consumer Financial Services Law

APRIL 2, 2018

The Seventh Circuit recently joined the Fourth and Ninth Circuits in holding that a debt collection discharges its obligation as to debt validation by verifying that its letters accurately conveyed the information received from the creditor. Walton v. EOS CCA, 2018 U.S. App. LEXIS 7075 (7 th Cir. Mar. 21, 2018). In Walton, AT&T forwarded the consumer’s account to EOS CCA for collection.

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The McHughes Law Firm

APRIL 25, 2018

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The McHughes Law Firm

APRIL 25, 2018

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Speaker: Susan Richards

Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.

Collections

The McHughes Law Firm

APRIL 25, 2018

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Consumer Financial Services Law

APRIL 9, 2018

The CFPB has issued its semi-annual report to Congress, leaving little doubt as to the agenda of Acting Director, Mick Mulvaney. While the information contained in the actual report is largely inconsequential, it is Mulvaney’s opening message which should raise eyebrows of both consumer advocates and the consumer financial service industry. Mulvaney quotes the Federalist Papers and draws on James Madison’s definition of tyranny when describing the CFPB’s Director (an accumulation of all powers,

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