February, 2023

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How to Negotiate with Your Debtors

JMA

Debt collection is a complicated and time-consuming process that requires patience, persistence, and effective communication skills. When dealing with debtors who are unwilling or uncooperative, negotiating is a critical step in collecting what is owed and can prevent the situation from escalating into a legal battle. In this article, we will provide comprehensive tips on.

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The Role of Communication in Debt Collection

JMA

Debt collection is an essential process that helps businesses recover outstanding payments from their clients. The process of debt collection is made up of many key elements, one of which is the way in which you communicate. Effective communication plays a critical role in the debt collection process, as it can determine the success or. Read more » The post The Role of Communication in Debt Collection appeared first on JMA Credit Control.

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It’s important to have a career where we can help others

American Profit Recovery

By Delaney: “Thank you for helping me today.” “Thank you for reaching out and for being understanding and compassionate.” “Thank you so much for hearing me out, you don’t get that often.” These are just a few of the many compliments we hear daily at American Profit Recovery. We hear these kind words because our collectors are expertly trained on the job to be equipped for real-time problem-solving.

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ChatGPT Won’t Replace Financial Advisors Yet. Here’s Why

Nerd Wallet

Sam Taube writes for NerdWallet. Email: staube@nerdwallet.com. Twitter: @samuel_taube. The article ChatGPT Won’t Replace Financial Advisors Yet. Here’s Why originally appeared on NerdWallet.

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Solve Your Firms Automation Complexities Once and For All

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

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Getting to Know Megan Hebert of Specialized Collection Systems

Account Recovery

Change starts with you, the famous saying goes. It’s a mantra that Megan Hebert of Specialized Collection Systems believes in very strongly — if the industry is going to change its image, it has to start with those working in it and those leading it. It’s clear how much pride Hebert takes in the work … The post Getting to Know Megan Hebert of Specialized Collection Systems first appeared on AccountsRecovery.net.

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CFPB Orders TitleMax to Pay a $10 Million Penalty for Unlawful Title Loans and Overcharging Military Families

Consumer Finance

Today, the Consumer Financial Protection Bureau (CFPB) took action against a web of corporate entities operating under TMX Finance, broadly known as TitleMax, for violating the financial rights of military families and other consumers in providing auto title loans.

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Proactive Approach to Lower Accounts Receivable

Nexa Collect

Customer payments get delayed all the time. It may not always be worrisome right away, but not having an accounts receivables strategy can be devastating for your business. Consumers and businesses alike have ups and downs, and their financial situation can temporarily or permanently deteriorate. If you have outstanding AR from your customers, it is crucial to get paid on time before they prioritize other payments over yours.

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What results should you expect from using a collection agency?

American Profit Recovery

It’s a common question. What type of results should I expect from using a collection agency for my business? If your organization has made the decision to move forward on hiring a debt collection agency, you’ll be asking some common questions. How does the process work? What does the agency need from us? And of course, probably the most popular question about what type of results you might expect.

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Supreme Court Hears Student Debt Cancellation Cases: What to Know

Nerd Wallet

Anna Helhoski writes for NerdWallet. Email: anna@nerdwallet.com. Twitter: @AnnaHelhoski. Eliza Haverstock writes for NerdWallet. Email: ehaverstock@nerdwallet.com. Twitter: @elizahaverstock. The article Supreme Court Hears Student Debt Cancellation Cases: What to Know originally appeared on NerdWallet.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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Complaint Accuses Hospital, Agency of Trying to Collect on Worker’s Comp Debt

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more? Call … The post Complaint Accuses Hospital, Agency of Trying to Collect on Worker’s Comp Debt first appeared on AccountsRecovery.net.

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Are You Taking Too Long to Collect on Receivables?

Enterprise Recovery

When your business has a late-paying client, follow-up calls must be handled quickly and with conviction. Late or non-paying clients cause your business to write receivables off as bad debt, and they could cause the deterioration of your business relationships. Or you could escalate to a professional B2B collections agency that values your business relationships and your cash flow.

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CFPB Shuts Down Mortgage Loan Business of RMK Financial for Repeat Offenses Against Military Families

Consumer Finance

Today, the Consumer Financial Protection Bureau (CFPB) permanently banned RMK Financial Corporation, which does business as Majestic Home Loans, from the mortgage lending industry by prohibiting RMK from engaging in any mortgage lending activities or receiving remuneration from mortgage lending.

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Setup Fee for Collection Agency: Waived Off !!

Nexa Collect

It is common for collection agencies to charge an onboarding fee to their new customers. However, a few good collection agencies with nationwide coverage waive their setup fee from time to time. Contact us if you need a collection agency with the following features. No setup fee and no hidden charges. We guarantee it. Open-ended contract with no minimums and free credit bureau reporting.

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How Collection Agencies Minimize Effort and Maximize Results with the Right Software

Navigating collections in the dynamic financial landscape presents multifaceted challenges. Organizations face pressures to maintain standards alongside software challenges like regulatory adaptations, data integration, security, workflow optimization, and automation. Finding the right software can save time and money. BEAM offers a comprehensive solution with specialized modules to streamline debt collection effortlessly.

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Questions to ask a commercial collection agency before hiring

American Profit Recovery

A commercial collection agency is an agency that works to resolve debt between two businesses. Commonly known as B2B debt collections, it’s the process of mediating financial disputes and overdue invoices owed to a commercial client. In many cases, these invoices and balances due can add up to a substantial amount of money. If, for example you are in manufacturing or distribution and you extend credit in the form of pallets of products, you’ll want to know how quickly you can get pai

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Strategies Small Businesses Can Use to Retain Employees

Nerd Wallet

Lisa Anthony writes for NerdWallet. Email: lanthony@nerdwallet.com. The article Strategies Small Businesses Can Use to Retain Employees originally appeared on NerdWallet.

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Security Company Reaches $6.5M Settlement with Mass. AG Over Collection Tactics, Improper Renewals

Account Recovery

The Attorney General of Massachusetts has announced a $6.5 million settlement with a home security company that was accused of “trapping” consumers in long-term auto renewal contracts while also violating the state’s debt collection regulations. A copy of the consent judgment with Safe Home Security, its sister companies, and the company’s chief executive can be … The post Security Company Reaches $6.5M Settlement with Mass.

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Advice for Busy Business Owners

Enterprise Recovery

When you own your own business, something always demands your attention. Whether it's troubleshooting office issues like internet outages, customer service challenges, or trying to get paid, entrepreneurship is a busy vocation. To grow your business, you may need to adjust your focus from putting out fires to looking at your business differently. Adjust your perspective with this helpful advice for busy business owners.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Applying the Barton Doctrine, the Fifth Circuit Deepends Its Schism with the Eleventh

PBWT

In a recent per curium opinion, the Fifth Circuit recommitted to its practice of dismissing claims against court-appointed fiduciaries when plaintiffs fail to obtain permission before bringing suit. The court rested its decision on the Barton doctrine, which other courts, including the Eleventh Circuit, have found inapplicable in similar circumstances.

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Collection Agency for Lumber Companies

Nexa Collect

Lumber companies provide hardware, lumber, and building materials for professional contractors and home builders. However, not all their invoices get paid on time. It is common for lumber companies to have overdue AR that runs into tens of thousands of dollars. This figure can run into millions of dollars for large lumber companies. Collecting money for Lumber Companies Nationwide Contact us for a free consultation Lumber companies often need professional help to negotiate non-payment cases and

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Ready for more on-time payments this year? Do these now

American Profit Recovery

A New Year is upon us and hopefully a new season of busy activity for all you small business operators. Whether you are a lawn care or landscaping professional, contractor, a plumber or electrician or any small business that gets busy during the spring and summer months, it’s time to review your accounts receivable process before you get too busy.

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Can College Abroad Actually Save You Money?

Nerd Wallet

Eliza Haverstock writes for NerdWallet. Email: ehaverstock@nerdwallet.com. Twitter: @elizahaverstock. The article Can College Abroad Actually Save You Money? originally appeared on NerdWallet.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Judge Dismisses FDCPA Case Over Use of County Sheriff as Process Server

Account Recovery

A District Court judge in Indiana has adopted a Magistrate Judge’s report that recommended a defendant’s motion to dismiss be granted in a Fair Debt Collection Practices Act case related to the use of law enforcement officials effecting the service of process for a collection lawsuit. A copy of the ruling in the case of … The post Judge Dismisses FDCPA Case Over Use of County Sheriff as Process Server first appeared on AccountsRecovery.net.

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Important Financial Statements to Keep Your Business Running Smoothly

Enterprise Recovery

Financial statements are as important to business leaders as they are to investors. Working capital provides a financial snapshot of your business on the balance sheet - the difference between the company's current assets and its current liabilities. A cash flow statement offers insight into the expected cash generated over a certain period of time.

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Survey: 42% of Gen Z Don’t Know Their Credit Score

Credit Corp

A healthy credit score can lead to better financial opportunities for people of all ages. That includes more opportunities for loans and credit—often at better rates. But a good credit score can also positively impact your chances at getting approved for a lease on an apartment. In fact, even a Congressman in Washington, D.C., can’t always score an apartment without a decent credit score—a fact the first Gen Z rep in the nation’s capital learned firsthand.

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CFPB Announces Appointments of New Advisory Committee Members

Consumer Finance

The Consumer Financial Protection Bureau (CFPB) announced today the appointment of new members to the Consumer Advisory Board, Community Bank Advisory Council, Credit Union Advisory Council, and Academic Research Council.

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.