Account Recovery
NOVEMBER 18, 2024
Granted, this appears to be available in England only for now, and it’s intended to fight fraud and scams, but it’s likely only a matter of time before it makes its way westward to the United States and could possibly be deployed against collection calls. England’s largest cellphone carrier has unveiled a new technology that could pose a new challenge for debt collectors.
American Profit Recovery
NOVEMBER 25, 2024
Utilizing a reputable collection agency for your all business or larger organization is one of the best ways to dramatically improve cash flow. And, it’s also a strategic tool in retaining your customers even if they do owe you money. Professionally trained debt collectors understand how to listen, show empathy, understand individual situations and take the time to solve problems with consumers.
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PDC Flow
NOVEMBER 20, 2024
According to Forbes , there were 2,365 cyberattacks in 2023, with 343,338,964 victims. These data security breaches are a big problem for companies and consumers alike. That’s why there are rules, regulations, and best practices centered around protecting customers through credit card tokenization and data encryption. Credit card tokenization and encryption shield essential customer payment information from being exposed.
Qualco
NOVEMBER 5, 2024
NPL Management: A 5-Step Roadmap to Strategic Success is the latest e-Guide to be published by Qualco UK. You can view it here. In today's regulatory environment, when it comes to collecting overdue accounts, the clear, overarching message is that the customer must be treated fairly and ethically. However, in a small number of credit businesses, the right strategies for systems and people have not been set.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
UK debt collections
NOVEMBER 20, 2024
Dudley Council is chasing an eye-watering £20m in unpaid debts owed for more than three months despite battling a financial black hole. The authority is currently working to balance the books ahead of next year’s budget with a gap of £35m between what it spends and its income. Despite the financial crisis there are millions of pounds in bills from the council that have been unpaid for more than 90 days.
Creditor Collections Today brings together the best content for creditors and collection professionals from the widest variety of industry thought leaders.
Account Recovery
NOVEMBER 25, 2024
The latest Outlook on American Life report from H&R Block offers a mixed view of Americans’ financial health. While income gains outpaced inflation for many, especially younger generations, rising debt — particularly credit card and student loans — continues to weigh heavily on households across the country. Understanding these consumer behaviors and trends is crucial for collections professionals looking to assess repayment potential.
American Profit Recovery
NOVEMBER 20, 2024
If you’re running any type of business, negative cash flow does not just happen. There are always red flags of negative cash flow that give you an indication of a problem within your organization. Negative cash flow can rapidly disrupt a small business’s operations. Many businesses struggle to keep a consistent client base and have slim margins, which means it’s important to keep a close eye on cash flow.
FFGN COLLECT NY
NOVEMBER 17, 2024
Strapped for cash, MyPillow CEO Mike Lindell took at least two merchant cash advances. Because Lindell’s companies defaulted on payments, suits were filed in New York alleging MyPillow-related entities and Mike Lindell as a personal guarantor defaulted on the loans. Sometimes businesses that do not qualify for traditional loans look for alternative forms of funding.
Qualco
NOVEMBER 26, 2024
NPL Management: A 5-Step Roadmap to Strategic Success is the latest e-Guide to be published by Qualco UK. You can view it here. In today's regulatory environment, when it comes to collecting overdue accounts, the clear, overarching message is that the customer must be treated fairly and ethically. However, in a small number of credit businesses, the right strategies for systems and people have not been set.
Speaker: Cheryl J. Muldrew-McMurtry
Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.
Burt and Associates
NOVEMBER 5, 2024
Late payments and past-due accounts can weigh down a business, impacting cash flow, operational efficiency, and overall growth. But how can business owners and financial managers spot these accounts early, understand the reasons behind delinquencies, and take proactive steps? Here’s a practical guide with tips and warning signs that can help you safeguard your accounts receivable and keep your financial health in check. 1.
Consumer Finance
NOVEMBER 20, 2024
The CFPB today finalized a rule to supervise the largest nonbank companies offering digital funds transfer and payment wallet apps.
Account Recovery
NOVEMBER 15, 2024
EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more? Call (855) WEB-RECON or email admin@webrecon.net today!
Collections Law
NOVEMBER 13, 2024
You’ve gone through the trouble of obtaining a judgment against a debtor, yet here you are, now facing the frustration of having to find money to collect. The debtor seems to have vanished, taking their assets with them. Sound familiar? It’s a predicament many business owners in Massachusetts encounter. But fear not, the supplementary process in Massachusetts can be your saving grace.
Speaker: Joe Wroblewski, Senior Sales Engineer
Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!
NCBA Law Practice Management Blog
NOVEMBER 17, 2024
If you’re a solo attorney – whether that’s a true solo (just you & no team) or a solo, with non-attorney staff help – it’s definitely a scary proposition to hire your first attorney. Some solo lawyer s , in fact, never do it. They just can’t get past the fear. But, if you can make that hire, and make it successfully, that’s like adding lighter fluid to the fire of law firm growth.
Credit Corp
NOVEMBER 14, 2024
Many or all of the products featured here are from our partners who compensate us. This may influence which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Credit card fraud can happen when bad actors use your existing accounts or steal your information to open up new accounts.
Collection Industry News
NOVEMBER 25, 2024
The Federal Trade Commission is taking action against a Georgia-based debt collector that tricked consumers into paying more than $7.6 million in bogus debt by threatening them with jail time, harassing their family members, and other unlawful actions. In response to a federal court complaint filed against Global Circulation, Inc. (GCI) and its owner, Kenneth Redon, III, the court agreed to temporarily halt the company’s operation and ordered it to turn its assets over to a court-appointed recei
Consumer Finance
NOVEMBER 14, 2024
The CFPB released the annual report of the Student Loan Ombudsman, highlighting severe difficulties reported by student borrowers in consumer complaints.
Speaker: Melissa Hurrington
What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv
Account Recovery
NOVEMBER 11, 2024
It’s not often that both sides in a Fair Debt Collection Practices Act lawsuit get their motions granted at the same time, but a District Court judge in New Jersey pulled off the feat, ultimately remanding the case back to state court after the defendant was accused of attempting to collect on a debt without being properly licensed to collect in the state.
PDC Flow
NOVEMBER 22, 2024
Omnichannel payments and multichannel payments are both terms used to describe the options your software allows for taking customer payments. Omnichannel payment features improve the payment experience for customers but they also have a positive impact on your overall business operations. What are Omnichannel Payments? Omni or multichannel payment solutions let you take advantage of more than one payment channel in a single platform.
Debt Free Colorado
NOVEMBER 28, 2024
Wiping Out Your Bankruptcy Attorney Fees Along With Your Debts Filing for bankruptcy can feel overwhelming, especially when figuring out which debts can be discharged. On top of that, you might be wondering how attorney fees fit into the process. The good news is that working with a bankruptcy attorney in Denver, Colorado, can make things easier. You may be asking yourself if it’s possible to include your attorney fees in your bankruptcy discharge.
Credit Corp
NOVEMBER 15, 2024
You want to aim for good credit at all stages of life, but some people forget to consider how important credit is when you reach retirement. When you retire, you want to have as much financial freedom as possible to live out the rest of your years in peace. Unfortunately, bad credit can get in the way if you’re not careful. Why It’s Important to Have Good Credit in Retirement You May Need to Take out a Loan Retirement comes with many expenses, some of which can be unexpected.
Speaker: Susan Richards
Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.
TCPA
NOVEMBER 26, 2024
The Middle District of North Carolina recently denied, in part, a motion seeking dismissal of serial TCPA plaintiff Craig Cunninghams complaint alleging violations of the TCPA and the North Carolina Telephone Solicitations Act (NCTSA). See Cunningham v. Wallace & Graham, P.A., et al., No. 1:24-cv-00221 (M.D.N.C. Nov. 19, 2024). The court suggested that the NCTSA … Continue reading "N.C.
Consumer Finance
NOVEMBER 13, 2024
The CFPB took action against Global Tel Link Corporation and its subsidiaries for taking millions of dollars from consumer accounts and blocking money transfers to consumers who are incarcerated.
Account Recovery
NOVEMBER 5, 2024
The Federal Trade Commission has filed a lawsuit and received a temporary restraining order freezing the assets and taking control over a Georgia-based debt collection agency, Global Circulation, Inc., after it was accused of using deceptive and abusive tactics to collect debts from consumers. The complaint, filed in the District Court for the Northern District of Georgia, alleges that the agency tricked consumers into paying more than $7.6 million by falsely representing debts and threatening e
Prosperity Now
NOVEMBER 19, 2024
Entrepreneurship is never an easy path, but it can be a transformative one, especially for those in underserved communities who face unique challenges in accessing resources and opportunities. Arturo Noriega, Founder and CEO of Centro Community Partners, has dedicated his work to breaking down these barriers.
Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert
In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.
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