August, 2015

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FDCPA Compliance: Acquiring Location Information for Debt Collections

National Service Bureau

The Fair Debt Collection Practices Act was first passed almost 40 years ago to govern the tactics used by debt collection agencies pursuing consumer debt. Whether you’re in the business of collecting your own outstanding accounts receivable, or looking to outsource that work, FDCPA compliance is very important to consider. The head of the Consumer Financial Protection Bureau (which works with the Federal Trade Commission to enforce consumer protection law) has stated multiple times that debt col

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Washington State Utilities Collections

National Service Bureau

In a previous blog , we discussed some of the laws regarding utility companies and collection agencies , specific to the state of Washington. Here, we’ll go over some of the additional guidelines and restraints that govern a utility company’s ability to collect owed payment. As previously mentioned, gas and water providers are unique in that they are generally authorized to terminate service for delinquent accounts.

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Debt Collection for Deceased Account Holders

National Service Bureau

The debt collection and accounts receivable industries can be understandably awkward for your business to consider at times. This is especially true if your company is service- or relationship-based (rather than selling a consumer product). For instance, you may have a medical private practice, or run an assisted-living facility. In both of these situations, there is often a long-term relationship established between the ‘consumer’ and the provider.

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Phantom Debt Collections: Miscreants in the Industry

National Service Bureau

Like any industry, the debt collection and accounts receivable management industries have some bad apples. There are those organizations who are licensed, professional, effective, and ethical, and then there are those who would take advantage of specialized knowledge or the opportunity to take money unlawfully from debtors. The latter are obviously people and organizations that you would want to avoid should your business need assistance with collecting on delinquent accounts.

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Solve Your Firms Automation Complexities Once and For All

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

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Should You Be Using Check Verification Services?

National Service Bureau

Sometimes it seems hard to believe, but checks are still alive and well in the world of finance. While the use of checks for many things (grocery shopping, clothes, fuel, and other personal expenses) has gone down, there are still some industries and some populations that prefer payment this way. If your business is one of them, you need to look into check verification services.

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