November, 2017

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Is Your Customer Liquidating this Christmas?

Receivables Control

Why is your customer liquidating this Christmas? While you are busy trying to fill the last orders of the season, have you wondered just how many of your customers are making decisions about the life and continuity of their businesses? You may be doing all the things that are “important” this time of year. Trying to service the big retailers, scrambling to ensure credit holds are released, orders are shipped, and ensuring your billing is running smoothly as the Christmas Season

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How to Collect Receivables During the Holidays

BYL Collections

The holidays are quickly approaching and that means consumers will be inundated with sales and gift idea must haves for their families. For debt collectors, this time of year can be especially challenging when attempting to recover past due bills and bad debt. On the one hand, the debt is past due and businesses have a right to be paid. On the other hand, debt collectors must be sensitive to the financial challenges of the debtors they're contacting.

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Freedom Debt Relief Sued for Misleading Consumers

Debt Free Colorado

Offers for debt settlement and debt repayment plans often sound too-good-to-be-true. According to the Consumer Financial Protection Bureau “a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly”, Freedom Debt Relief’s offers actually were too-good-to-be-true. In a recent lawsuit, the CFPB alleges that “Freedom charges consumers without settling their debts as promised, makes customers negotiate their own settlements, misle

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District Court Clarifies FDCPA Bar Date in Letter Cases

Consumer Financial Services Law

By Caren D. Enloe When does the statute of limitations begin to run for a letter that runs afoul of the FDCPA? That is the issue which was presented in a recent case before the Eastern District of New York. In Gil v. Allied Interstate, LLC, 2017 U.S. Dist. LEXIS 182824 (E.D.N.Y. Nov. 3, 2017), the consumers filed suit June 5, 2017 seeking damages under 15 U.S.C. §1692g for a letter dated June 1, 2016.

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Solve Your Firms Automation Complexities Once and For All

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

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CreditToday’s Staff Benchmarking Survey

AGA

Many of AGA’s clients participated in CreditToday’s Staff Benchmarking Survey earlier in the year and we are happy to provide you a copy of it for your review. Is your staff size appropriate? Are you overstaffed? Understaffed? How does your staff size impact your ability to conduct critical functions? … And, how would you really know the answers to these questions?

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4 Reasons to Stay on top of Accounts Receivable

BYL Collections

When starting and growing a business, it's easy to get caught up in activities such as research, development, sales, customer service, and more. Cash management may be overlooked unless you start to feel it where it hurts. A steady and dependable cash flow keeps the lights on and contributes to more investment in your business. Managing recurring revenue streams or accounts receivable must be made a priority.

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Health Insurance or Not: How to Collect Patient Payments

BYL Collections

A 2017 TransUnion Healthcare analysis revealed that 68% of patients with $500 or less in medical bills did not pay the full balance in 2016. This trend is expected to rise to 95% by the year 2020. As a healthcare provider, patient care and treatment is the primary reason for doing what you do. Unfortunately, many patients will not seek treatment or continue care if they are unable to pay their bills.