August, 2020

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CFPB Denies Petition From Credit Repair Org. to Set Aside CID

Account Recovery

The Director of the Consumer Financial Protection Bureau has denied a petition from a credit repair organization to set aside a civil investigative demand it received from the Bureau, disagreeing with the premise that the CFPB’s request is unlawful because it could not bring an enforcement action against the company. A copy of the denial, … The post CFPB Denies Petition From Credit Repair Org. to Set Aside CID appeared first on AccountsRecovery.net.

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How to Onboard Clients for a Successful Business Relationship

Enterprise Recovery

Once your sales team has built enough trust to land a new client, the onboarding process will lay the groundwork for the ongoing client relationship. This is the time that the client is open to you and, at the same time, cautious of your next steps. It's important that you hit the ground running (or even before signing the agreement!) so the client feels an immediate sense of relief.

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Much more than a collector

American Profit Recovery

By Angela: As I sit back and reflect on the last few months and the changes that have taken place both within the office and personally, I can’t help but think WOW. EVERYONE, is going through it! The good news is that American Profit Recovery is here! This may sound corny but, the reality is just that. Sometimes I feel like I’m much more than a collector, I like to think I wear multiple hats.

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What Is ESG Investing and How Does It Compare?

Nerd Wallet

You’ve likely heard of “voting with your dollars,” or using your money to make purchases at businesses you believe in. But choosing your local bookstore over Amazon isn’t the only way you can make an impact. There are strategies, such as ESG investing, to put your investment dollars to work in a similar way. What. Alana Benson is a writer at NerdWallet.

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How To Break Digital Transformation Barriers And Accelerate AI Adoption

Speaker: Anna Tiomina, MBA

AI is reshaping industries, yet finance remains one of the slowest adopters. Concerns over compliance, legacy systems, and data silos have made finance teams hesitant to embrace AI-driven transformation. But delaying adoption isn’t just about efficiency—it’s about staying competitive in a rapidly evolving landscape. How can finance leaders overcome these challenges and start leveraging AI effectively?

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How Data Analytics Can Help Your AR

Nexa Collect

In a data-driven business world, knowing how to use data analysis tools optimally and what the advantages of data models are will allow you to assess the efficiency of your Accounts Receivable department. Predictive analysis can help monitor and manage outstanding receivables, and post-collection data will identify the most effective payment recovery methods.

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FTC Files Suits Against Alleged Collection Scammers

Account Recovery

A District Court judge in South Carolina has lifted the seal on two complaints filed by the Federal Trade Commission against debt collection operations that are accused of violating the Fair Debt Collection Practices Act by allegedly convincing unsuspecting individuals that lawsuits have been, or will soon be, filed against them if they do not … The post FTC Files Suits Against Alleged Collection Scammers appeared first on AccountsRecovery.net.

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When Good Clients Go Bad: How to Select the Best B2B Collections Agency

Enterprise Recovery

Just like when any relationship turns sour, you're left dealing with the things you couldn't agree on. Unfortunately, when your good business clients refuse to pay or communicate, it may be time to bring in a mediator to ensure your assets are protected and your agreement holds up. Whether you've decided to escalate their continued late payments, write off their account as bad debt or pursue litigation, you don't have to do it alone.

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Lunch by Zoom

American Profit Recovery

By Courtney: Working from home has been a huge adjustment, not only for the entire company but especially the customer service department. Back when we were in the office we were known as “the favorite row”. When you walked down the customer service isle you could feel the great energy, always joking around & laughing. Since this transition we have had to find new ways to keep that relationship & Zoom has been a huge tool.

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College Going Online? Student Loans Still Cover Living Costs

Nerd Wallet

Attending college from a laptop in your childhood bedroom might not be the experience you had in mind. But just because you’re not living in a dorm this fall doesn’t mean that expenses disappear. Your cost of attendance might have changed if you’re learning remotely due to COVID-19, but colleges will factor at-home or off-campus. Anna Helhoski is a writer at NerdWallet.

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The Human Side of Finance: The Intersectionality of People, Culture, Adaptability, and Resilience

Speaker: Melissa Hurrington

Finance isn’t just about the numbers. It’s about the people behind them. In a world of constant disruption, resilient finance teams aren’t just operationally efficient. They are adaptable, engaged, and deeply connected to a strong organizational culture. Success lies at the intersection of people, culture, adaptability, and resilience. Finance leaders who master this balance will build teams that thrive through uncertainty and drive long-term business impact.

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Best Practices to Manage Dental Office AR & Improve Recovery

Nexa Collect

Dental offices, particularly those that handle high-dollar orthodontics, often face difficulties with their accounts receivable (AR) management. AR is the portion of bills to patients and insurance companies that are outstanding. However, these challenges can be met with strong, enforceable policies and consistent collection procedures. A good rule of thumb for dental offices is to keep AR from exceeding the practice’s average monthly income.

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Details on the HEALS Act

Debt

Congress and the White House are still debating whether the HEALS Act, HEROES Act – or some compromise Act in between – will deliver the next round of coronavirus relief to a wobbly American economy, but at least they’ve set a deadline. Well, sort of a deadline. Treasury Secretary Steven Mnuchin and White House Chief […]. The post Details on the HEALS Act appeared first on Debt.org.

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Garnishment Protection Bill Advances in Va. Legislature

Account Recovery

Even as many states are moving to ease collection restrictions that were put into place at the start of the coronavirus pandemic, the Virginia legislature is moving forward with a bill that would protect the economic stimulus payments received by individuals from being garnished by debt collectors. A number of states — including California, Vermont, … The post Garnishment Protection Bill Advances in Va.

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Gain Access to Hidden Cash in Your Business

Enterprise Recovery

There's no question that businesses and cash flow have been affected by the recession and pandemic. Some companies have taken advantage of this time to pivot, rebrand or change focus to save their businesses and keep their customers happy. In the middle of all of that, you might be facing the stress of lacking resources necessary to keep going. You might also be surprised to learn that you actually already have the company funds you need.

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Outsourcing Vs. In-House: The Ultimate Battle For Better Collections

Speaker: Susan Richards

Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.

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Getting your business paid during COVID-19

American Profit Recovery

We’re not fond of overused terms here but one we do feel is relevant during the year 2020, is that “now, more than ever,” it is mission critical to be getting paid for the work your business does and the services you provide. Regardless of the size of your organization, cash flow is something that has probably taken a hard hit during the COVID-19 pandemic and the economic fallout that came with it.

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Retirement Investments: A Beginner’s Guide

Nerd Wallet

Advancements in medicine and technology are helping us live longer than ever before. But the prospect of living in retirement for up to 40 years — often the same time frame an individual spends working — makes saving and planning all the more important. Yet saving is only one piece of the retirement puzzle. Choosing. Tiffany Lam-Balfour is a writer at NerdWallet.

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10 Benefits of Having a Good Business Credit Score

Nexa Collect

Access to business credit can help smooth out cash flow, enable large equipment purchases, and give companies the capital they need when they need it. But in the same way that personal loans hinge on an individual’s credit score, business loans depend on a company’s business credit score. The higher an organization’s rating, the better. Below you’ll find ten reasons why having a good business credit score is so beneficial.

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13 Interesting Insurance Facts

Brown and Joseph

Not all insurance policies are boring! Since the insurance industry can be a little dry, here are 13 interesting insurance facts you probably didn’t know.… The post 13 Interesting Insurance Facts appeared first on Brown & Joseph, LLC.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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Compliance Digest – August 31

Account Recovery

I’m thrilled to announce that Bedard Law Group is the new sponsor for the Compliance Digest. Bedard Law Group, P.C. – Compliance Support – Defense Litigation – Nationwide Complaint Management – Turnkey Speech Analytics. And Our New BLG360 Program – Your Low Monthly Retainer Compliance Solution. Visit www.bedardlawgroup.com, email John H.

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What is B2B Accounts Receivable and Collections?

Enterprise Recovery

No matter the type or size of your business, accounts receivable and collections is a valuable part of your operations and cash flow. B2B (business-to-business) accounts receivable and collections, however, is very different than B2C (business-to-consumer) for a number of reasons. In this post, we will uncover the differences between these two types of businesses and how their receivables and collections processes are different.

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We were built for this

American Profit Recovery

When you make taking care of your employees your main mission as an organization, you never think that a pandemic could show you just why this is so critical to a business. While we miss the family atmosphere that once was our corporate office, the team-like way in which everyone rowed the same way, and the personal manner we help each other grow in a face to face environment, we have seen some of the most amazing teamwork during COVID-19 that we have ever seen.

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17 Accessible Small-Business Ideas

Nerd Wallet

Maybe you’re looking to supplement your full-time income with a side business. Or perhaps you’re finished with the 9-to-5 and ready to be your own boss. In either case, coming up with a killer small-business idea is the first step on the path to entrepreneurship. Focus on your strengths, skills and experience. You can perform. Steve Nicastro is a writer at NerdWallet.

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How Collection Agencies Minimize Effort and Maximize Results with the Right Software

Navigating collections in the dynamic financial landscape presents multifaceted challenges. Organizations face pressures to maintain standards alongside software challenges like regulatory adaptations, data integration, security, workflow optimization, and automation. Finding the right software can save time and money. BEAM offers a comprehensive solution with specialized modules to streamline debt collection effortlessly.

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Cold Calling is Outdated: Use LinkedIn for Marketing and Sales

Nexa Collect

There was a time when cold calling played an essential role in sales. The phone was the only way to establish new relationships, apart from face to face conversations, so cold calling had a place. Of course, door to door sales was a thing, too, and that has long since abandoned. Cold calling should be left to the dustbin of history, too. Today, it’s just another term for pestering people.

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How Much Money Do You Need to Buy a House?

Credit Corp

According to the U.S. Census Bureau, the median sales price of new homes in May 2020 was around $317,000. Even if you’re purchasing a home that falls well below that average, chances are it’s one of the most expensive things you’ll ever buy. With such a big expense, you might be wondering—how much do you need to save for a house? The good news?

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Judge Sides With CFPB in CID Case Against Collection Law Firm

Account Recovery

A District Court judge in New York has sided with the Consumer Financial Protection Bureau and agreed to enforce a Civil Investigative Demand that was sent to a collection law firm, a decision that the law firm’s lawyer has said will be appealed. The CFPB’s case against the Law Office of Crystal Moroney began more … The post Judge Sides With CFPB in CID Case Against Collection Law Firm appeared first on AccountsRecovery.net.

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Why Your “Calling Identity” Matters

Arbeit Software

Identifying yourself as a trusted, legal caller is the first line of defense in mitigating improper call blocking and labeling events.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.