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Debt is almost everywhere you look, and there are as many types of collections as there are debts - think education, consumer, legal services, etc. Medical debt, however, is different than most of these, and therefore it warrants a different collection model. We at NSB strive to preserve human dignity in all aspects of all collections, but our medical collections staff are also specially trained to deal with patients who owe money from medical procedures.
The FDCPA prohibits a collector from placing “any language or symbol” on a debt collection envelope, other than the collector’s address. That’s right, you read that sentence correctly – absolutely nothing can be safely placed on the envelope, except for the collector’s address. A collector cannot even put its own name on the envelope, unless the collector is certain the name does not indicate that the company is in the debt collection business.
The collections industry can get a bad rap in the news sometimes. As with most things, however, the bad news is usually attributable to a few bad apples, rather than the status quo. Collection agencies fill an important and necessary role in all sorts of industries - the trick is to find a collection agency that works for you. Click below to read the top three questions to ask yourself when you’re searching for the right partner in debt collection.
Debt collection horror stories are all too common. Threats of jail time, obscene language, stalking and harassment are frequently in the news, and CFPB statistics show a large rate increase in 2014 debt collection complaints as compared to 2013 when they started publishing data. According to the Consumer Financial Protection Bureau there were 38,751 Debt Collection complaints filed in 2014, a 67% increase from the average rate in 2013.
Automating time-consuming manual tasks can save your firm hundreds of hours–and thousands of dollars. But it can also have longer-lasting benefits, like helping you attract and retain the next generation of CPAs, and we don’t need to tell you how important that is amid the current generational staffing crisis in the tax and accounting profession. You'll want to save your seat for this new webinar with industry expert Joe Wroblewski, where we'll explore how to: Maximize ROI with Cost-Effective Te
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