National Service Bureau

MARCH 29, 2015

Debt is almost everywhere you look, and there are as many types of collections as there are debts - think education, consumer, legal services, etc. Medical debt, however, is different than most of these, and therefore it warrants a different collection model. We at NSB strive to preserve human dignity in all aspects of all collections, but our medical collections staff are also specially trained to deal with patients who owe money from medical procedures.

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FDCPA Defense

MARCH 23, 2015

The FDCPA prohibits a collector from placing “any language or symbol” on a debt collection envelope, other than the collector’s address. That’s right, you read that sentence correctly – absolutely nothing can be safely placed on the envelope, except for the collector’s address. A collector cannot even put its own name on the envelope, unless the collector is certain the name does not indicate that the company is in the debt collection business.

Judgment Enforcement 40

Judgment Enforcement Debtor Law Firms Debt collector 40

National Service Bureau

MARCH 29, 2015

The collections industry can get a bad rap in the news sometimes. As with most things, however, the bad news is usually attributable to a few bad apples, rather than the status quo. Collection agencies fill an important and necessary role in all sorts of industries - the trick is to find a collection agency that works for you. Click below to read the top three questions to ask yourself when you’re searching for the right partner in debt collection.

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Collection Agencies Collections Agency Collections Collection Companies 40

National Service Bureau

MARCH 29, 2015

Debt collection horror stories are all too common. Threats of jail time, obscene language, stalking and harassment are frequently in the news, and CFPB statistics show a large rate increase in 2014 debt collection complaints as compared to 2013 when they started publishing data. According to the Consumer Financial Protection Bureau there were 38,751 Debt Collection complaints filed in 2014, a 67% increase from the average rate in 2013.

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Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.