March, 2025

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Judge Grants MTD in FDCPA Case Over Assigned Debt

Account Recovery

We’ve seen this ruling in other jurisdictions, so it’s not necessarily a surprise, but I don’t think we’ve seen a ruling on this type of case in North Carolina yet. A District Court judge there has granted a defendant’s motion to dismiss a Fair Debt Collection Practices Act lawsuit on the grounds that the plaintiff lacked standing because he had the claim assigned to him by the individual who actually owed the debt in question.

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What motivates consumers to pay your invoice?

American Profit Recovery

You may be a small business owner or a professional in the position of finance. You may be reading this and at the same time having challenges with cash flow. The main culprit could be late and non-paying consumers. Just about every type of business will encounter this challenge, and it’s imperative to implement a regular and consistent program for getting customers to pay you for what you have provided.

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6 in 10 Small Businesses restricted by late payments

UK debt collections

A new report from GoCardless , in partnership with the Federation of Small Businesses (FSB), has revealed an escalating late payments crisis threatening UK small businesses. A survey of over 2,000 small Business owners found that 45% are experiencing more late payments than a year ago, while 50% fear the situation will worsen in the next 12 months. For many, the delays are severealmost a quarter (24%) of SMBs report receiving payments up to 60 days late.

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Customer Engagement Strategies for AR, Debt Collection

PDC Flow

Your debt collection agency or accounts receivable (AR) departments top priority should be collecting as many payments as possible. But the way people communicate is different than it was even a decade ago. Modernize your AR staff and improve customer engagement tactics to keep up with customer expectationsemail, SMS and online payments. Is your customer engagement strategy in line with this goal?

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How To Break Digital Transformation Barriers And Accelerate AI Adoption

Speaker: Anna Tiomina, MBA

AI is reshaping industries, yet finance remains one of the slowest adopters. Concerns over compliance, legacy systems, and data silos have made finance teams hesitant to embrace AI-driven transformation. But delaying adoption isn’t just about efficiency—it’s about staying competitive in a rapidly evolving landscape. How can finance leaders overcome these challenges and start leveraging AI effectively?

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What Are Creditors’ Rights During Insolvency Proceedings?

Hudson Weir

If your business is struggling to pay its debts when they fall due, its important to keep in mind what are creditors rights during insolvency proceedings? As a director of an insolvent company, your overriding duty moves from maximising profits for the owners to preventing further losses, with creditors repayments in mind. The below is based on technical guidance for official receivers published by the Insolvency Service: What are creditors rights?

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Reacting Fast to Payment Intent: How to Win Big This Tax Season

Account Recovery

EDITOR’S NOTE: The following article was written by the team at Prodigal After a slow start, tax refund processing has quickly caught up. By March 7, the IRS had processed 61.8 million returnsjust 1.8% behind last year’s figures. While the average refund amount has decreased slightly from February’s 7.5% year-over-year increase, it still remains 5.7% higher than in 2024, with most consumers receiving around $3,324.

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Continuing the fight to get paid with post-judgment asset discovery

Collections Law

Securing a judgment against a debtor is a significant victory, but the battle doesnt end there. Collecting on that judgment requires finding the money, sometimes by uncovering the debtors assets. This process is known as post-judgment asset discovery. It is a crucial step that can be the difference between getting paid and walking away empty-handed.

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Scam Debt Collectors firm shut down by Authorities

UK debt collections

Bristol based debt recovery business which didnt hand over money is shut down An Insolvency Service investigation found that Encore Capital Group Inc Ltd trading as Encore Debt Recovery failed to fully hand over the money it collected it has been revealed. The Scam debt collectors service was incorporated in late 2021 and targeted businesses and private individuals with their false debt recovery services.

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New York Debt Collection FAQ: Can I Recover the Cost of Attorney’s Fees in Debt Collection?

FFGN COLLECT NY

FAQ: Can I recover the cost of collection or attorney’s fees for debt collection? A frequently asked question about New York debt collection is whether a creditor can recover the cost of collections, including attorney’s fees. A request to recover the collection costs, including attorney’s fees, can be included in mediation, arbitration , or a debt collection lawsuit in New York if there is a clause in the underlying agreement.

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Operational Strength Starts with People: The New Rules of Finance Leadership

Speaker: Melissa Hurrington

What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv

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Exclusive Survey Insights on The Impact of High Days Sales Outstanding

The Kaplan Group

A new study, based on an exclusive survey by The Kaplan Group , provides a comprehensive analysis of payment collection challenges, focusing on companies affected by high and very high Days Sales Outstanding (DSO). The research spans various industries and company sizes, offering insights into revenue distributions, industry-specific trends, and the impact of delayed payments on cash flow management.

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5 Steps to Fight a Credit Card Lawsuit

Credit Corp

Dealing with credit card debt is challenging, let alone facing a debt lawsuit.If the creditor wins the lawsuit, you may face serious financial repercussions. Lawsuits also harm credit scores, and the stress from the legal process can exacerbate financial challenges. If you find yourself being sued by a debt collector, you may wonder how to get a credit card lawsuit dismissed.

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Judge Denies Competing MSJs in FDCPA Case Over Garnishment

Account Recovery

A District Court judge in New York has denied motions for summary judgment filed by the plaintiff and the defendant in a Fair Debt Collection Practices Act case over the garnishment of a bank account that may have included funds that were exempt seeking to pay a rental debt from more than two decades ago.

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The role of a debt collection attorney: Why our professional legal guidance can make a difference

Collections Law

At the Law Offices of Alan M. Cohen & Associates LLC, our experienced commercial litigation attorneys focusing on commercial collections practice aggressive, relentless and ethical debt collection tactics to help Massachusetts businesses and out of state creditors owed monies from Massachusetts debtors collect their unpaid debts. With over 60 years of combined experience, our first and foremost goal is to fight to get you paid.

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Outsourcing Vs. In-House: The Ultimate Battle For Better Collections

Speaker: Susan Richards

Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.

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The Dangers of Dark Patterns in Digital Communication for Debt Collection and Best Practices to Avoid Them

True Accord

Striving to deliver positive consumer experiences is not just a best practiceit is becoming a more prominent component of compliance in debt collection , especially when it comes to consumer communication. As consumer preferences have shifted toward digital channels, the success of a businesss debt recovery operation (whether in-house or outsourced to a third-party agency) hinges on engagement through online platforms, emails, and text messaging.

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A Debtor’s Exam—New York Debt Collection in Action

FFGN COLLECT NY

Looking to execute on a judgment but need more information about the judgment debtors assets to collect? If so, you might consider a debtors exam. A debtors exam provides an opportunity for the creditor to question the judgment debtor and discover information related to the defendants assets. The information sought is meant to identify assets that can be used to satisfy the plaintiff’s judgment.

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5 Little-Known Strategies to Boost Your Debt Collection Success

Taurus Collect

5 Little-Known Ways to Collect Debt Effectively As a business owner or director, cash flow is crucial to keeping your company running smoothly. But what happens when clients dont pay on time? Chasing unpaid invoices can be frustrating, time-consuming, and financially damaging. At Taurus Collections, we understand the challenges businesses face when collecting debts.

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The Pros and Cons of Voluntary Repossession

Credit Corp

A vehicle is an important asset, especially for those with challenging commutes. Unfortunately, vehicle costs continue to steadily rise, with average monthly car payments rising to $725 for new vehicles. With increased expenses, its easy to fall behind on car payments. If you are having a hard time keeping up with a car loan, voluntary repossession may be a good option to get the burden of late payments off your hands.

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Cash Flow Secrets Every Upskilled CPA Should Know

Speaker: Debra L. Robinson

CPAs know the drill: taxes, compliance, rinse, repeat. But what about the sneaky cash flow that’s quietly messing with your organization’s success? It’s time to step into the spotlight and expose the “dirty little secrets” of cash flow to fuel strategic growth. By upskilling your accounting practices and shifting focus from tax compliance to the strategic movement of money, you can transform your role from reactive accountant to proactive financial strategist.

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Judge Grants MSJ for Defendant in FDCPA Case Over Dismissal of Collection Lawsuit

Account Recovery

Is the choice made by a collection operation to dismiss a collection lawsuit against a consumer a decision in the consumer’s favor? Not necessarily, ruled a District Court judge in Pennsylvania, who granted the operation’s motion for summary judgment after it was sued for allegedly violating the Fair Debt Collection Practices Act. The background: The defendant filed a lawsuit against the plaintiff in 2018 over an alleged credit card debt.

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OCC Clarifies Bank Authority to Engage in Certain Cryptocurrency Activities

Troutman Sanders

On March 7, the Office of the Comptroller of the Currency (OCC) issued a significant update regarding the involvement of national banks and federal savings associations in cryptocurrency activities. Interpretive Letter 1183 reaffirms the permissibility of various crypto-asset activities and aims to streamline the regulatory process for banks engaging in these activities.

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Balancing Compliance and Consumer Experience in Digital Debt Collection: Best Practices to Navigate the 2025 Landscape

True Accord

Over the past several years, federal and state regulators have started raising red flags about a significant trend in the debt collection industry: companies failing to deliver positive experiences for consumers or properly manage complaints and disputes. With growing scrutiny from agencies like the Consumer Financial Protection Bureau (CFPB), the Federal Trade Commission (FTC), and even the White House, it’s clear that ensuring a good consumer experience is no longer just a best practicei

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Going Legal: Legal Theories and Causes of Action in New York Debt Collection

FFGN COLLECT NY

Demand for payment failed, and now you want to go legal with your debt collection claim. Regardless of whether you proceed with mediation, arbitration, or litigation, your collection attorney will need to choose the appropriate legal theories or causes of action to include in your New York debt collection case. The facts of your underlying claim will determine the causes of action you and your attorney decide to pursue.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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Five Tips for a Successful OSHA Inspection

Jimerson Firm

Navigating an Occupational Safety and Health Administration (OSHA) inspection can be intimidating, but with the right preparation and mindset, it doesnt have to be. Here are five tips to help you approach and succeed in your next OSHA inspection. Understand the Inspection Process Knowing what to expect on inspection day is essential. OSHA inspections generally follow a standard format: an opening conference, a walk-through of the facility, interviews with staff, and a closing conference to discu

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How to Apply for a Loan in 7 Steps

Credit Corp

Whether you are facing unexpected costs or you simply need extra financial support, personal loans are a viable option that many people rely on. In fact, 24 million U.S. adults have an unsecured personal loan as of the third quarter of 2024. So, you’re not alone in wondering how to apply for a personal loan. Understanding the process is crucial before diving in.

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FCC Seeks Comments on Petition to Address TCPA ‘Quiet Hours’

Account Recovery

The Federal Communications Commission has released a new notice inviting comments on a petition aimed at clarifying and potentially waiving certain provisions of the Telephone Consumer Protection Act related to when calls and text messages can be sent. The background: The petition, filed by the Ecommerce Innovation Alliance (EIA) and other stakeholders, seeks to address ongoing legal concerns regarding the TCPAs Quiet Hours rule, which restricts telemarketing calls and text messages to between 8

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CFPB Offers Regulatory Relief for Small Loan Providers

Consumer Finance

The Bureau will keep its enforcement and supervision resources focused on pressing threats to consumers, particularly servicemen and veterans.

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The New Way CPAs are Delivering Value: Aligning Automation with Client Success

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.