Consumer Financial Services Law

MARCH 29, 2017

The CFPB issued its monthly report on consumer complaints this week. The report is a high level snapshot of trends in consumer complaints. The Report provides a summary of the volume of complaints by product category, by company and by state. Additionally, it highlights a product type. The product “spotlight” rotates monthly. This month’s report highlights credit card account complaints.

Student loans 40

Student loans Student Loans Loans Collections 40

Indiana Consumer Law Group

MARCH 11, 2017

Are you being harassed by debt collection calls? I speak with a lot of Indiana consumers, and harassing debt collection calls are one of the things I hear about over and over again. What many people don’t know is that it is relatively easy to make these calls stop. You just have to know what to do. The Fair Debt Collection Practices Act (FDCPA) provides boundaries for debt collectors’ telephone communications when attempting to collect a debt.

Debt collector 40

Debt collector Collections Fair Debt Collection Lawyers 40

Consumer Financial Services Law

MARCH 27, 2017

The CFPB confirmed credit reporting remains a high priority for the agency by issuing a special Supervisory Highlights devoted to credit reporting earlier this month. The report was generally complimentary of the strides that credit reporting agencies have made but indicated significant concerns with furnishers’ compliance with the FCRA and its accompanying regulation, Regulation V.

Bankruptcy 40

Bankruptcy Government Loans 40

Consumer Financial Services Law

MARCH 14, 2017

In a brief opinion, the Eleventh Circuit recently examined Regulation X’s requirement that a loan servicer provide a written response acknowledging receipt of a written request for information (“RFI”) pursuant to 12 C.F.R. 1024.36. In Meeks v. Ocwen Loan Servicing , the consumer’s counsel sent an RFI to the loan servicer via certified mail, return receipt requested.

Loans 40

Loans 40

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

Consumer Financial Services Law

MARCH 13, 2017

A summons which stated the consumer had thirty days to answer a debt collection suit did not violate the FDCPA when the state rules of civil procedure only provided for twenty days. In Bryant v. Kass Shuler, P.A. , the consumer filed an FDCPA complaint alleging that the collection suit summons indicated the plaintiff had thirty days to answer the suit when the court’s publicly stated docket indicated the plaintiff only had twenty days to respond.

Collections 40

Collections 40

Consumer Financial Services Law

MARCH 6, 2017

The CFPB issued its monthly report on consumer complaints last week. The report is a high-level snapshot of trends in consumer complaints. The Report provides a summary of the volume of complaints by product category, by company and by state. Additionally, it highlights a product type. This month’s report highlights credit reporting which was last in the “spotlight” in May 2016.

Student loans 40

Student loans Student Loans Loans Bankruptcy 40