Sat.Sep 28, 2024 - Fri.Oct 04, 2024

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Minnesota’s Debt Fairness Act Now in Effect

Account Recovery

A new medical debt law went into effect in Minnesota this week, and following the lead of that state’s Attorney General, it might be helpful to review the details of the Debt Fairness Act to make sure nobody overlooks anything that they need to be doing. The Debt Fairness Act, which took effect on October 1, introduces significant changes to debt collection practices, particularly regarding medical debt.

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Boost Collections by Training Debt Recovery Skills

Enterprise Recovery

Effective debt recovery is a cornerstone of financial management. Without an efficient approach to collecting outstanding debts, businesses can suffer from cash flow issues, leading to operational challenges and potential financial instability. Skilled debt recovery ensures that the company can maintain its liquidity, meet its financial obligations, and reinvest in growth opportunities.

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CFPB Takes Aim at Double Billing and Inflated Charges in Medical Debt Collection

Consumer Finance

The CFPB today issued guidance to prevent families from being targeted by illegal medical debt collection tactics for inaccurate or unsubstantiated bills.

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Map shows where Bailiffs in London are most used to collect debts

UK debt collections

The London Borough of Croydon sends out the highest number of bailiffs in all of England and Wales to collect debts, according to a new interactive map. It sent out the most bailiffs for debt collection in London between 2022 and 2023, a staggering 86,295 referrals, with 36,122 of these referrals for council tax arrears. Martin Lewis’s charity, The Money and Mental Health Policy Institute, has said councils’ use of bailiffs for debt collection is “grotesque”, and “aggress

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4 Things Great Companies Do to Improve Cash Flow

Speaker: Don Gallianza, Credit Manager at Chevron Phillips Chemical and Indy Chakrabarti, Chief Marketing Officer at HighRadius

4 Case Studies to Optimize DSO 26 Days Sales Outstanding. Already better than most. But, should you improve on that? Why would 3 fewer days even matter? It matters because it fundamentally transforms business outcomes. Join this webinar to explore 4 things companies do to reclaim hard dollars - not just soft costs - and go from good to great! What You'll Learn 6 operational KPIs every AR manager should track: Define and track these metrics to enhance performance, drive efficiency, and make infor

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Massachusetts AG Settles Improper Collection Case Against Mortgage Servicer

Account Recovery

Massachusetts Attorney General Andrea Joy Campbell has reached an agreement with Franklin Credit Management, a mortgage servicer, to resolve allegations of improper debt collection practices in The Bay State. The company was accused of violating consumer protection laws by attempting to collect on old debts tied to second-lien mortgages without proper communication or adherence to foreclosure-prevention measures.

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Consumer advisory: Pause and review your rights when you hear from a medical debt collector

Consumer Finance

Getting a call from a debt collector about medical costs can feel like it’s making a painful situation worse. Don’t pay just to make it go away. Know your rights and check the facts.

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Law firm ‘disappears’ owing £37.5m to Creditors

UK debt collections

The administrators of a collapsed Liverpool law firm have admitted they do not know if creditors will receive a return, amid ongoing uncertainty over exactly how the business came to grief. Joint administrators from Quantuma handling the affairs of McDermott Smith gave an update this month on progress, but said it could be another two years for the business to be liquidated.

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Ransomware Attack that Led to HIPAA Violation Nets Healthcare Provider $240k Fine

Account Recovery

The U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR) has levied a $240,000 fine against Providence Medical Institute in Southern California due to violations of the Health Insurance Portability and Accountability Act Security Rule. This enforcement action comes in response to a series of ransomware attacks that exposed the electronic protected health information of 85,000 individuals.

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Pay Advance: Will AI Finally Force Firms to Move on From Hourly Billing?

NCBA Law Practice Management Blog

There are some common themes across a recent spate of AI ethics opinions and practical guidance releases from bar associations. One of those is that there is some question about whether AI will finally be the thing to force the majority of lawyers to adopt alternative fees ( ie – not hourly billing), particularly flat fees. Of course, this isn’t really a new question, as it relates to legal technology – in essence, what’s being asked is whether, because technologies like AI allow attorneys to pe

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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CFPB Director Chopra Joins White House Event on Medical Debt

Consumer Finance

Consumer Financial Protection Bureau Director Rohit Chopra participated in a White House event to announce new actions by the CFPB to reduce the burden of medical debt on American families and address illegal medical debt collection practices.

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Good Jobs Lead to Even Better Profits

Prosperity Now

The Good Jobs Community of Practice works to equip small and medium-sized businesses (SMBs) with the tools and information to improve and offer high-quality jobs. The fact of the matter is, there is an economic incentive for businesses to play a positive role in addressing some of the challenges employees and working families face.

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Judge Dismisses Another ‘Inconvenient’ FDCPA Case

Account Recovery

Where the Court of Appeals for the Seventh Circuit became known as the standing court, District Courts in Oklahoma are earning a reputation for being the court where inconvenient time and place caselaw is being written. This time, a District Court judge in Oklahoma has granted a defendant’s motion to dismiss after it sent a letter in response to a letter from the plaintiff stating that email was the only convenient channel of communication going forward.

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How to choose the right commercial collections attorney

Collections Law

As a business owner in Massachusetts, you understand the frustration that comes with unpaid debts. As experienced commercial collections attorneys who have dedicated our careers to helping business owners get paid, we understand your frustration. Our commercial ethical and relentless collections attorneys have more than 50 years of combined experience collecting commercial debts for business owners.

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How Collection Agencies Minimize Effort and Maximize Results with the Right Software

Navigating collections in the dynamic financial landscape presents multifaceted challenges. Organizations face pressures to maintain standards alongside software challenges like regulatory adaptations, data integration, security, workflow optimization, and automation. Finding the right software can save time and money. BEAM offers a comprehensive solution with specialized modules to streamline debt collection effortlessly.

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Agencies Announce Dollar Thresholds for Applicability of Truth in Lending and Consumer Leasing Rules for Consumer Credit and Lease Transactions

Consumer Finance

The CFPB and the FRB are announcing the dollar thresholds used to determine whether certain consumer credit and lease transactions in 2025 are subject to certain protections under Regulation Z (Truth in Lending) and Regulation M (Consumer Leasing).

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Good Jobs Community of Practice: Providing Good Jobs Leads to Productive Workplaces

Prosperity Now

This month is National Work and Family Month, an opportunity for all of us to have a conversation around healthier work environments and jobs that allow us to create healthy relationships between work, family and life responsibilities. National Work and Family Month was first designated by the U.S. Senate in 2003 in order to spotlight the need to focus our attention on the challenges faced by working families every day.

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Suit Accuses Collector of Not Sending Validation Notice

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more? Call (855) WEB-RECON or email admin@webrecon.net today!

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Women in Law

FFGN COLLECT NY

The Harpur Law Council of Binghamton University invites you to attend a panel discussion on Women in the Law followed by a networking reception. Hear from an outstanding panel of female attorneys from different practice areas and backgrounds about their work, career path and experiences as women working in the legal industry. About the Panel Join us as they discuss the issues and challenges that uniquely affect female lawyers, share advice on what has worked best for them and how others can supp

Lawyers 52
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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Agencies Announce Dollar Thresholds for Smaller Loan Exemption from Appraisal Requirements for Higher-priced Mortgage Loans

Consumer Finance

The CFPB, the FRB, and the OCC are announcing that the 2025 threshold for higher-priced mortgage loans that are subject to special appraisal requirements will increase from $32,400 to $33,500.

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Team Effort: How to Control the Use of AI in Your Law Firm

NCBA Law Practice Management Blog

AI is everywhere; it’s embedded in so many technologies that you use already , that, in some cases: you’re probably not even aware you’re using it. So, of course, the first step here, is to understand AI yourself, including how it is deployed in the softwares you use (everyday). Once you have a handle on that, you’ll next need to figure out whether and how you want your staff to use AI.

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Judge Denies Class Certification Motion in FDCPA Case Over Second Validation Notice

Account Recovery

A District Court judge in Illinois has denied a plaintiff’s amended motion to certify a class in a Fair Debt Collection Practices Act case, ruling the plaintiff did not adequately follow instructions from the Seventh Circuit Court of Appeals in defining the limits of who could be included in the class. The background: The plaintiff filed this lawsuit because after disputing a debt, she received a letter from the defendant that included information about how she could dispute the debt.

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Women in Law

FFGN COLLECT NY

The Harpur Law Council of Binghamton University invites you to attend a panel discussion on Women in the Law followed by a networking reception. Hear from an outstanding panel of female attorneys from different practice areas and backgrounds about their work, career path and experiences as women working in the legal industry. About the Panel Join us as they discuss the issues and challenges that uniquely affect female lawyers, share advice on what has worked best for them and how others can supp

Lawyers 52
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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Consejos para el Consumidor: Espere y revise cuáles son sus derechos cuando le llame un cobrador de deudas médicas

Consumer Finance

La llamada de un cobrador sobre costos médicos puede parecer que empeora una situación que ya es mala. No pague porque no quiere recibir más llamadas. Conozca sus derechos y revise los datos.

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Social Security’s death benefit has been $255 since 1954. Some senators want to change that

Collection Industry News

When a Social Security beneficiary dies, their loved ones may qualify for a one-time $255 lump-sum death payment. Yet that amount has not changed in 70 years — since 1954 — while inflation has pushed the costs for funerals higher. On Wednesday, Sen. Peter Welch, D-Vt., introduced a new bill, the Social Security Survivor Benefits Equity Act, to raise the lump-sum death benefit to $2,900 to reflect today’s cost of living.

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Daily Digest – October 4. Suit Accuses Collector of Not Sending Validation Notice; Judge Dismisses Another ‘Inconvenient’ FDCPA Case

Account Recovery

Suit Accuses Collector of Not Sending Validation Notice Judge Dismisses Another ‘Inconvenient’ FDCPA Case Ransomware Attack that Led to HIPAA Violation Nets Healthcare Provider $240k Fine Massachusetts AG Settles Improper Collection Case Against Mortgage Servicer WORTH NOTING: A topic that came up in conversation yesterday — the best password managers … If you were curious whether you would have been smart enough to get into MIT in 1869, here is your chance … Therapists share t

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Organizational Management: Tools for Better Productivity

PDC Flow

Organizational management is a challenge for most small business owners. It requires balancing team management and customer satisfaction while working toward company growth. This often means: Handling client contracts Monitoring payment collection efforts Dealing with compliance issues Keeping up with personnel and administrative tasks Managing other day-to-day office operations What is Organizational Management?

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.