CFPB Debt Collection Rules: What You Need to Know
Credit Management Company
OCTOBER 27, 2022
In November 2021, the new Consumer Finance Protection Bureau (CFPB) Debt Collection Rule went into effect. This rule limits how often a collector can contact a debtor while also establishing rules around social media and what information must be included in a voicemail. The act protects patients and makes it illegal for debt collectors to threaten consumers when trying to collect on medical accounts.
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