Sat.Apr 22, 2023 - Fri.Apr 28, 2023

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3 steps to effective business-to-business collections for medium and large companies

Collections Law

Medium-sized and large companies that are having trouble collecting on delinquent debts should act quickly. Time is of the essence – and that means you have no time for collection agencies. Did you know that collection agencies can’t force business debtors to pay? They can only contact the debtor again and again in an effort to persuade them to pay.

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Creating Credit Terms for Customers

PDC Flow

Companies who sell high dollar products or offer professional services usually ask for payment after work is done or goods are delivered. Establishing clear credit terms helps customers know what to expect during billing and teaches staff proper procedure when collecting on both B2C and B2B payments. Definition of Credit Terms Credit terms can be defined as the guidelines your company creates that tell customers how and when to pay.

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A Simple Guide to Creating Better Credit Policies for Your Business

JMA

Credit policies are a set of guidelines that businesses use to manage their credit transactions and minimise their risk of financial loss. These policies define credit terms and conditions, establish credit limits, and set payment schedules. Effective credit policies are critical for businesses of all sizes and industries, as they provide a roadmap for managing.

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Over 75% of SMEs have cashflow worries says new data

UK debt collections

Latest data from Time Finance has uncovered the true impact of late payments for SMEs with 75% of UK businesses worrying about cashflow as a direct result of overdue invoices from their customers. In a recent survey into the worsening challenge of late payments, Time Finance found that chasing payments was damaging customer relationships for 17% of businesses, while 8% said the lack of essential working capital meant they were unable to afford key investments.

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How To Break Digital Transformation Barriers And Accelerate AI Adoption

Speaker: Anna Tiomina, MBA

AI is reshaping industries, yet finance remains one of the slowest adopters. Concerns over compliance, legacy systems, and data silos have made finance teams hesitant to embrace AI-driven transformation. But delaying adoption isn’t just about efficiency—it’s about staying competitive in a rapidly evolving landscape. How can finance leaders overcome these challenges and start leveraging AI effectively?

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Appeals Court Affirms Dismissal of FDCPA Suit Related to Serving Complaint in Person During Pandemic

Account Recovery

The Court of Appeals for the Sixth Circuit has affirmed the dismissal of a Fair Debt Collection Practices Act case for lack of standing, ruling that the plaintiff was not injured when he was served in person with a collection lawsuit during the initial months of the COVID-19 pandemic nor because the defendant failed to … The post Appeals Court Affirms Dismissal of FDCPA Suit Related to Serving Complaint in Person During Pandemic first appeared on AccountsRecovery.net.

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CFPB Issues Guidance to Protect Homeowners from Illegal Collection Tactics on Zombie Mortgages

Consumer Finance

Today, the Consumer Financial Protection Bureau (CFPB) issued guidance on debt collectors, covered by the Fair Debt Collection Practices Act, threatening to foreclose on homes with mortgages past the statute of limitations.

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This Fair Housing Month (and All Year Round!) We Work for Housing Justice

Prosperity Now

This month celebrates Fair Housing Month and the 55th anniversary of the 1968 Fair Housing Act.

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Cleveland Becomes Latest Government to Tackle Medical Debt Burdens for its Residents

Account Recovery

The city council of Cleveland, Ohio last night approved legislation that will earmark nearly $2 million to purchase and forgive up to $190 million in unpaid medical debts for city residents, becoming the latest government entity to take measures aimed at lessening the medical debt burdens for its residents. The trend started last year in … The post Cleveland Becomes Latest Government to Tackle Medical Debt Burdens for its Residents first appeared on AccountsRecovery.net.

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Florida’s HB 837 brings significant changes to bad faith insurance framework

Jimerson Firm

On March 24, 2023, Florida Governor Ron DeSantis signed HB 837 into law. HB 837 has been a hot topic in the news and legal community because it is one of the most significant tort reform bills to make its way through the Florida legislature to date. Notably, HB 837 modifies the bad faith insurance framework, cut the longstanding statute of limitations for negligence claims in half (from four years to two years), changed Florida’s pure comparative negligence system to a modified comparative neg

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The Human Side of Finance: The Intersectionality of People, Culture, Adaptability, and Resilience

Speaker: Melissa Hurrington

Finance isn’t just about the numbers. It’s about the people behind them. In a world of constant disruption, resilient finance teams aren’t just operationally efficient. They are adaptable, engaged, and deeply connected to a strong organizational culture. Success lies at the intersection of people, culture, adaptability, and resilience. Finance leaders who master this balance will build teams that thrive through uncertainty and drive long-term business impact.

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Washington Robocall Bill Signed Into Law

Troutman Sanders

As discussed here , on April 7, the Washington State legislature passed HB 1051, also known as the Robocall Scam Protection Act, expanding the scope of existing provisions of Washington’s consumer protection laws regulating robocalls and telephone solicitations to prohibit abusive telephone communication practices. On April 20, Governor Inslee signed the bill into law.

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CFPB and Federal Partners Confirm Automated Systems and Advanced Technology Not an Excuse for Lawbreaking Behavior

Consumer Finance

Four federal agencies jointly pledged today to uphold America’s commitment to the core principles of fairness, equality, and justice as emerging automated systems, including those sometimes marketed as “artificial intelligence” or “AI,” have become increasingly common in our daily lives.

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Complaint Accuses Collector of Violating FDCPA By Responding to Cease Request with Validation Documents

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more? Call … The post Complaint Accuses Collector of Violating FDCPA By Responding to Cease Request with Validation Documents first appeared on Accou

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Renewable Energy Company enters liquidation with huge debts

UK debt collections

RENEWABLE energy company Daylight Energy has entered liquidation. It has gone bust owing millions and leaving customers thousands of pounds out of pocket. Latest energy company to hit problems Customers of Poole-based Daylight Energy say they have lost large sums of money in deposit payments after the company “disappeared” without any communication.

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Outsourcing Vs. In-House: The Ultimate Battle For Better Collections

Speaker: Susan Richards

Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.

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Guidelines to Refinance a Mortgage

Credit Corp

You’ve heard about the benefits that can come from a mortgage refinance , like getting a lower interest rate that can save you money on your monthly mortgage payments, helping you afford home renovations or even getting your finances back on track if done correctly. But how do you know if refinancing your mortgage is right for you? Start by asking yourself four questions to find out if a mortgage refinancing is the right option for your situation. 1.

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Director Chopra’s Prepared Remarks on the Interagency Enforcement Policy Statement on “Artificial Intelligence”

Consumer Finance

Director Chopra provided remarks on an interagency press conference to announce the Joint Statement on Enforcement Efforts Against Discrimination and Bias in Automated Systems

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Bills Introduced in House, Senate to Abolish CFPB

Account Recovery

Not content with making small changes to the Consumer Financial Protection Bureau, like changing how it receives its funding or how many people are in charge, Sen. Ted Cruz [R-Texas] and Rep. Byron Donalds [R-Fla.] have introduced bills in the Senate and House of Representatives, respectively, to completely abolish the Bureau. A copy of the … The post Bills Introduced in House, Senate to Abolish CFPB first appeared on AccountsRecovery.net.

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Data-driven credit management software for customer segmentation

On Guard

Using credit management software makes it possible to bring together all customer information and generate a comprehensive customer profile. It also enables automatic profiling and segmentation. This creates a 360° view of customers, reducing risks of unpaid invoices and improving predictability of cash flow. And therefore, in the long run, customer satisfaction, or customer experience.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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How to develop a high performing team

CICM

The ingredients to a high performing team What are the ingredients to making a high performing team? Let’s break down some of the qualities needed to become a best practice icon for your organisation, in Credit Management. How do you define a high-performing team, and what are some characteristics of such a team? A high performing team is one that pulls together in the same direction, shares the same focus, purpose, and understanding the role they play in delivering their organisations objective

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CFPB Issues Rule to Facilitate Orderly Wind Down of LIBOR

Consumer Finance

Today, the Consumer Financial Protection Bureau (CFPB) issued an interim final rule amending the agency’s 2021 LIBOR transition rule.

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Transworld Systems Hires Jeff Mersmann as Executive Vice President

Account Recovery

LAKE FOREST, Ill., April 27, 2023 — Transworld Systems Inc. (TSI), the largest U.S. technology-enabled provider of accounts receivable management (ARM) solutions, announced today that Jeff Mersmann has joined the company as Executive Vice President. Mr. Mersmann joins TSI from Navient where he was President of the Pioneer Credit Recovery business unit responsible for leading collection operations.

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Colorado Supreme Court Confirms Bankruptcy Discharge Does Not Trigger Statute of Limitations to Recover Debt

Troutman Sanders

Colorado just became the latest state to recognize that a borrower’s bankruptcy discharge does not accelerate secured installment debt or trigger the final statute of limitations period to recover the debt. On April 24, the Colorado Supreme Court issued a highly anticipated decision, available here. The state supreme court reviewed the court of appeals’ holding that Colorado’s six-year statute of limitations to enforce the borrower’s mortgage loan debt began running upon the borrower’s bankruptc

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How Collection Agencies Minimize Effort and Maximize Results with the Right Software

Navigating collections in the dynamic financial landscape presents multifaceted challenges. Organizations face pressures to maintain standards alongside software challenges like regulatory adaptations, data integration, security, workflow optimization, and automation. Finding the right software can save time and money. BEAM offers a comprehensive solution with specialized modules to streamline debt collection effortlessly.

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What Does 2023 Have in Store for U.S. Credit Risk and FICO Score Trends?

Fico Collections

Home Blog FICO What Does 2023 Have in Store for U.S. Credit Risk and FICO Score Trends? So far in 2023, consumers have braced inflation, a balanced housing market, looming prospect of a recession, removal of medical collections data, and student loan forgiveness plan FICO Admin Tue, 02/18/2020 - 14:57 by Radha Chandra Senior Director, Scores expand_less Back To Top Fri, 04/28/2023 - 15:00 We’re almost at the mid-way point of 2023, and it is shaping up to be a year of opposing forces.

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Prepared Remarks of Director Rohit Chopra at the April 2023 Financial Literacy and Education Commission

Consumer Finance

Director Chopra delivered remarks at the April 25, 2023, meeting of the Financial Literacy and Education Commission.

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Credit Bureau CEOs Commit to Removing Medical Debt from Reports if Ordered by CFPB

Account Recovery

The chief executives of the three major credit reporting agencies yesterday testified before the Senate Banking Committee that they would exclude all medical debts from consumers’ credit reports if they were ordered to do so by the Consumer Financial Protection Bureau, but only if they were ordered to do so. The CEOs stood their ground … The post Credit Bureau CEOs Commit to Removing Medical Debt from Reports if Ordered by CFPB first appeared on AccountsRecovery.net.

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How to develop high-performing teams | Karen Tuffs FCICM (Grad)

CICM

What are the ingredients to making a high performing team? Let’s break down some of the qualities needed to become a best practice icon for your organisation, in Credit Management. How do you define a high-performing team, and what are some characteristics of such a team? A high performing team is one that pulls together in the same direction, shares the same focus, purpose, and understanding the role they play in delivering their organisations objectives.

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Cash Flow Secrets Every Upskilled CPA Should Know

Speaker: Debra L. Robinson

CPAs know the drill: taxes, compliance, rinse, repeat. But what about the sneaky cash flow that’s quietly messing with your organization’s success? It’s time to step into the spotlight and expose the “dirty little secrets” of cash flow to fuel strategic growth. By upskilling your accounting practices and shifting focus from tax compliance to the strategic movement of money, you can transform your role from reactive accountant to proactive financial strategist.