FFGN COLLECT NY
JUNE 4, 2023
Are you using artificial intelligence to support your debt collection efforts? If not, you may want to employ the powers of AI to assist and boost your recovery rates on accounts receivable. Despite fears that AI will replace all human functions, AI won’t replace your collections department. However, your collections department can work together with AI to achieve improved results.
CICM
JUNE 6, 2023
With all the advantages modern collections technologies bring, it might be easy to assume we can sit back and watch the cash roll in because all routine tasks have been automated. But could we overlook something by taking the human touch out of the process? In this blog, we’ll explain why retaining empathy and a human touch in our collections process is essential.
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Nexa Collect
JUNE 3, 2023
Whether or not to implement late fees in your business depends on various factors, including the nature of your business, your target audience, industry standards, and your overall business goals. Here are some points to consider when making this decision: Cash flow management: Late fees can act as an incentive for customers to make timely payments, improving your cash flow.
Account Recovery
JUNE 7, 2023
The Consumer Financial Protection Bureau yesterday painted a target on artificial intelligence, issuing an advisory about banks and companies in the financial services industry using the technology in chatbots, saying it can lead to violations of consumer finance laws and harm consumers by providing inaccurate information and diminished customer service.
Speaker: Anna Tiomina, MBA
AI is reshaping industries, yet finance remains one of the slowest adopters. Concerns over compliance, legacy systems, and data silos have made finance teams hesitant to embrace AI-driven transformation. But delaying adoption isn’t just about efficiency—it’s about staying competitive in a rapidly evolving landscape. How can finance leaders overcome these challenges and start leveraging AI effectively?
CICM
JUNE 7, 2023
Ensuring your invoices are paid promptly and within terms is an essential item on the ‘to-do’ list for any business that wants to maintain a healthy cash flow position. However, managing Accounts Receivable can be time-consuming, complicated and yield uncertain results, particularly for smaller and mid-size organisations. In this blog, you will find tips that help ease the process, secure some ‘wins’ and streamline your business operations.
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Consumer Finance
JUNE 5, 2023
The Consumer Financial Protection Bureau (CFPB) today released a new issue spotlight on the expansive adoption and use of chatbots by financial institutions.
Account Recovery
JUNE 7, 2023
The parent company of Lexington Law, which filed for bankruptcy protection earlier this week, is planning to auction off its assets and has laid off more than 75% of its employees, according to published reports.
Credit Corp
JUNE 8, 2023
In July 2016, the Consumer Federation of America (CFA) and VantageScore Solutions reported that most consumers—more than 80%—knew basic facts about their credit scores, including that credit scores are used by lenders to approve or deny mortgages and by credit card issuers to approve or deny credit cards. While it’s good that most people know the importance of credit scores, the same survey found that many consumers don’t understand credit score details.
Payment Savvy
JUNE 7, 2023
When looking for a new payment method for business, Venmo may not be the first option to spring to mind. After all, what does a peer-to-peer payment app have to do with business-related payments? As it turns out, everything. Although its primary customer base is teens and millennials sending each other money, splitting bills, etc., Venmo can also be used by companies to provide their customers with yet another convenient payment option.
Speaker: Melissa Hurrington
Finance isn’t just about the numbers. It’s about the people behind them. In a world of constant disruption, resilient finance teams aren’t just operationally efficient. They are adaptable, engaged, and deeply connected to a strong organizational culture. Success lies at the intersection of people, culture, adaptability, and resilience. Finance leaders who master this balance will build teams that thrive through uncertainty and drive long-term business impact.
Consumer Finance
JUNE 7, 2023
The Consumer Financial Protection Bureau (CFPB) took action against medical debt collector Phoenix Financial Services (Phoenix) for numerous debt collection and credit reporting violations.
Account Recovery
JUNE 6, 2023
The California Department of Financial Protection and Innovation yesterday announced three enforcement actions against different debt collection operations, for attempting to collect in the state without having or applying for a license and also making false or misleading representations when attempting to collect on a debt i n violation of the Fair Debt Collection Practices …
True Accord
JUNE 6, 2023
Protecting personal and financial information is critical in today’s digital age. Where data has its own intrinsic value and where data breaches and cyberattacks are a risk for every business, the Safeguards Rule under the Gramm-Leach-Bliley Act (GLBA) provides financial institutions, including those in the accounts receivable management industry, with guidance on how to safeguard customer information.
Payment Savvy
JUNE 9, 2023
Starting an online business can be done in one of two ways. Either you can use a third-party platform to host and manage the store for you, or you can own a self-hosted platform over which you have complete control. Of course, using a third-party platform is simpler. The setup and maintenance of the store are taken care of for you. Additionally, there is no need for you to go through the trouble of learning how to create an e-commerce website from scratch.
Speaker: Susan Richards
Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.
Consumer Finance
JUNE 7, 2023
Five federal regulatory agencies today requested public comment on proposed guidance addressing reconsiderations of value (ROV) for residential real estate transactions.
Account Recovery
JUNE 5, 2023
Facing the possibility of a $3 billion claim from the Consumer Financial Protection Bureau, the parent company of Lexington Law and CreditRepair.com filed for Chapter 11 bankruptcy protection yesterday. A copy of the filing, filed in the Bankruptcy Court for the District of Delaware, can be accessed by clicking here.
Roths Child Law
JUNE 9, 2023
Being prepared for the unexpected is crucial, and most people do this. However, it's rare for someone to plan for bankruptcy, as it's associated with negative aspects, and some people believe they can't experience it - they save and make the right financial moves. As a result, they may not take time to learn about bankruptcy. So, who needs to be informed about bankruptcy?
CICM
JUNE 9, 2023
What is a Credit Policy? A credit policy is a set of rules that businesses and organisations use to manage the extension of credit to customers and clients. A credit policy is put in place to minimise financial risks and ensure a healthy and stable cash flow for your business or organisation. They are an essential piece of documentation to help you with the effectiveness of your Credit Management.
Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert
In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.
Troutman Sanders
JUNE 8, 2023
As discussed here , in April 2023, Colorado introduced HB 1229 that proposed to limit certain charges on consumer loans and simultaneously opt Colorado out of sections 521-523 of the Depository Institutions Deregulation and Monetary Control Act (DIDMCA). Sections 521-523 of DIDMCA empower state banks, insured state and federal savings associations and state credit unions to charge the interest allowed by the state where they are located, regardless of where the borrower is located and regardless
Account Recovery
JUNE 9, 2023
EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?
Optio Solutions
JUNE 8, 2023
Unlike hard goods like cars, furniture, etc., utilities like electricity, water and gas are intangible services. While a car can be repossessed in the case of non-payment, utilities can’t be reclaimed. That makes utilities debt collection difficult as the only real incentive for paying is disruption of service. And, since many utilities are considered essential… The post Successful Utilities Debt Collection appeared first on Optio.
Payment Savvy
JUNE 8, 2023
PayPal has become a popular payment option for many people. It’s fast, convenient, and secure. But did you know that you can also use PayPal in-store without a card? In this guide, we’ll discuss how to use PayPal in-store without a card, where you can find stores that accept PayPal, and some of the additional benefits you can get when you use PayPal.
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Navigating collections in the dynamic financial landscape presents multifaceted challenges. Organizations face pressures to maintain standards alongside software challenges like regulatory adaptations, data integration, security, workflow optimization, and automation. Finding the right software can save time and money. BEAM offers a comprehensive solution with specialized modules to streamline debt collection effortlessly.
Troutman Sanders
JUNE 8, 2023
Please join Troutman Pepper Partners Chris Willis and Jason Cover as they discuss the Consumer Financial Protection Bureau’s (CFPB) recent special edition Supervisory Highlights focused on “junk fees.” Chris and Jason dive into the report and talk about how this fits into the CFPB’s broader initiative on junk fees, what exactly constitutes a junk fee, the types of fees the CFPB identifies as problematic, if this means that creditors can’t charge any of these fees, and steps to take to mitigate
Account Recovery
JUNE 9, 2023
The Consumer Financial Protection Bureau yesterday announced its first enforcement action in the area of medical collections, fining a medical debt collector $1.675 million for continuing to attempt to collect on debts that were not substantiated after the consumers filed disputes and for furnishing information abut the debts to the credit reporting agencies.
Fico Collections
JUNE 8, 2023
Home Blog Feed test EV and the Future of Hyper-Personalized Automotive Experiences Steve Greenfield, CEO and Founder of Automotive Ventures, discusses how electric vehicles will drive hyper-personalization in this Q&A from FICO Mastermind Wed, 04/12/2023 - 22:39 JenniferPiccinino@fico.com by FICO expand_less Back to top Thu, 06/08/2023 - 16:20 The FICO Mastermind event is an event for executives, influencers and decision-makers in the vehicle finance industry.
Sawin & Shea
JUNE 7, 2023
Co-signers are beneficial for those seeking to obtain loans and credit cards. The primary advantage of having a responsible co-signer is that it will increase your chances of receiving credit approval. Additionally, having a co-signer may enable you to secure more favorable interest rates. If you have a co-signer associated with your debt or if you are a co-signer, you need to be aware of how financial liability works and what happens when the primary debtor declares bankruptcy.
Speaker: Debra L. Robinson
CPAs know the drill: taxes, compliance, rinse, repeat. But what about the sneaky cash flow that’s quietly messing with your organization’s success? It’s time to step into the spotlight and expose the “dirty little secrets” of cash flow to fuel strategic growth. By upskilling your accounting practices and shifting focus from tax compliance to the strategic movement of money, you can transform your role from reactive accountant to proactive financial strategist.
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