Account Recovery
JULY 16, 2024
More than 1 in 3 American workers are living paycheck to paycheck, with little-to-no money left for savings after covering monthly expenses, according to a new survey from Bankrate.
American Profit Recovery
JULY 17, 2024
By Matt: American Profit Recovery’s Annual Employee Week was awesome this year. We shared good food, played many in-office games, and had some great times at after-work events, including a picnic. We also received some of the coolest prizes. I wanted to share three things that I absolutely love about employee week. To start, I had a great time playing the team challenges, and it was so much fun watching everyone compete for team prizes.
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Enterprise Recovery
JULY 15, 2024
Retention marketing is the practice of implementing strategies and techniques to keep existing clients engaged and loyal to your business. While acquiring new customers is important, retaining existing ones is more valuable for the long-term success of your business. By focusing on client retention, you can build strong relationships, increase customer satisfaction, and ultimately drive revenue growth.
Consumer Finance
JULY 17, 2024
The CFPB proposed an interpretive rule explaining that many paycheck advance products are consumer loans subject to the Truth in Lending Act.
Speaker: Anna Tiomina, MBA
AI is reshaping industries, yet finance remains one of the slowest adopters. Concerns over compliance, legacy systems, and data silos have made finance teams hesitant to embrace AI-driven transformation. But delaying adoption isn’t just about efficiency—it’s about staying competitive in a rapidly evolving landscape. How can finance leaders overcome these challenges and start leveraging AI effectively?
Account Recovery
JULY 19, 2024
Over the objection of the plaintiff, a District Court judge in New Jersey has adopted a magistrate court judge’s recommendation and remanded a Hunstein class-action case to state court, ruling the plaintiff lacked standing to sue because he did suffer a concrete injury.
Creditor Collections Today brings together the best content for creditors and collection professionals from the widest variety of industry thought leaders.
On Guard
JULY 18, 2024
It’s the year 2019 and Denise is saying farewell to her colleagues at Onguard. Her six-month internship, full of learning and fun moments, has come to an end, and she is ready for her new adventure: a student exchange programme abroad. “If you wish to come back, we’ll be waiting,” one of her closest colleagues told her. And guess what! She has been with Onguard for 6 years, she started as an intern to climb to an Event Manager, and she effectively shares her energy between two roles in the compa
Consumer Finance
JULY 16, 2024
Director Chopra delivered remarks on a press call to discuss the CFPB’s proposed interpretive rule on emerging paycheck advance comments.
Account Recovery
JULY 19, 2024
A surprisingly high number of individuals that are being contacted to pay for unpaid medical debts are suffering from depression and anxiety, which might be making their situations worse because they aren’t able to get proper medical care, according to researchers at Johns Hopkins Bloomberg School of Public Health revealed in a study that was […]
UK debt collections
JULY 16, 2024
A court has wound up a Manchester firm which offered unlicensed Insolvency Practitioner (IP) services. Save Consultants Ltd claimed to provide insolvency practitioner services when none of its current or former directors were licensed. Its actions risked undermining the insolvency regime and the company’s directors refused to explain its trading practices to investigators The company has been closed down following investigations by the Insolvency Service , with the Official Receiver appointed to
Speaker: Melissa Hurrington
Finance isn’t just about the numbers. It’s about the people behind them. In a world of constant disruption, resilient finance teams aren’t just operationally efficient. They are adaptable, engaged, and deeply connected to a strong organizational culture. Success lies at the intersection of people, culture, adaptability, and resilience. Finance leaders who master this balance will build teams that thrive through uncertainty and drive long-term business impact.
Collection Industry News
JULY 18, 2024
In commenting on the proposal, the BNPL provider said consumers would be better served by rules specific to BNPL transactions, as opposed to credit card regulations. The popularity of Buy Now, Pay Later exploded at the start of the coronavirus pandemic I going to make a greatest artwork as I can, by my head, my hand and by my mind. via Getty Images A major player in the buy now, pay later industry is urging the Consumer Financial Protection Bureau to develop regulations specific to BNPL to avoid
Consumer Finance
JULY 17, 2024
Five federal regulatory agencies today issued final guidance addressing reconsiderations of value (ROVs) for residential real estate transactions.
Account Recovery
JULY 19, 2024
The House Committee on Financial Services Working Group on Artificial Intelligence yesterday released a bipartisan report that summarized six different roundtable meetings that were had with different companies — including one from the accounts receivable management industry. InDebted was one of the companies that participated in the roundtable discussions.
Account Recovery
JULY 19, 2024
Collector Sued for Keeping Consumer on Phone After Attorney Representation Notification Judge Remands Hunstein Class Action for Lack of Standing Medical Debt Linked to Delays in Getting Help for Depression, Anxiety House Report on AI Includes Interview with Debt Collector WORTH NOTING: A massive IT outage is taking out businesses all over the country today […]
Speaker: Susan Richards
Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.
Account Recovery
JULY 19, 2024
EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?
Account Recovery
JULY 18, 2024
In a case that was defended by a number of industry attorneys, including David Grassi and Chad Echols of Frost Echols and Brendan Little of Lippes Mathias, a State Court judge in New Mexico has granted a motion to dismiss filed by the defendants — seven different collection operations — that were sued by a […]
Account Recovery
JULY 18, 2024
Discover Financial Services has agreed to sell its private student loan portfolio to investment firms Carlyle Group and KKR for approximately $10.8 billion. Why it matters: This sale marks a significant step in Discover’s efforts to streamline its operations ahead of its pending $35.3 billion acquisition by Capital One.
Account Recovery
JULY 18, 2024
The Court of Appeals for the Third Circuit has affirmed the dismissal of a Fair Credit Reporting Act suit after the plaintiff alleged the defendant reported inaccurate information on his credit report. Like the lower court, the Appeals Court determined each of the plaintiff’s arguments lacked merit.
Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert
In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.
Account Recovery
JULY 18, 2024
Getting to Know Madison Vanderlip of Commercial Services Group N.M.
Account Recovery
JULY 18, 2024
I am thrilled to announce that the Getting to Know series will be sponsored by TEC Services Group in 2024. TEC Services Group is the leading technology and professional services firm in the credit collections industry offering both leading industry solutions along with unrivaled, unbiased, and experienced support.
Account Recovery
JULY 17, 2024
The Federal Communications Commission is proposing new rules to combat the rise of robocalls generated by artificial intelligence, a growing concern for both consumers and businesses. If adopted, these rules could significantly impact the way companies communicate with consumers. What’s happening: FCC Chairwoman Jessica Rosenworcel has introduced a proposal aimed at regulating AI-generated robocalls.
Account Recovery
JULY 17, 2024
The Court of Appeals for the Sixth Circuit has upheld the dismissal of an Electronic Funds Transfer Act case filed by a credit union against T-Mobile, in which the credit union sought to be reimbursed for funds lost by its customers in a cellphone scheme that was perpetrated against the telecom company.
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Account Recovery
JULY 17, 2024
Judge Awards Defendant $4k in Fees and Costs After Plaintiff Misses Deposition FCC Proposes Rule Requiring Disclosure for AI-Generated Calls Appeals Court Affirms Dismissal of EFTA Suit Filed by Credit Union Against T-Mobile 23 Companies Seeking Collection Talent WORTH NOTING: Drinks to help you stay cool as temperatures heat up … The five most dangerous […]
Account Recovery
JULY 17, 2024
During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any offers.
Account Recovery
JULY 17, 2024
A Magistrate Court judge in New York has denied a plaintiff’s attorney’s motion to withdraw as counsel in a Fair Debt Collection Practices Act lawsuit and granted a motion from the defendant for fees and costs, ordering the plaintiff’s attorney to pay $4,358.93 after the plaintiff failed to appear for a deposition.
Account Recovery
JULY 16, 2024
Comments are currently being accepted regarding the Consumer Financial Protection Bureau’s proposed rule that would prohibit creditors from using medical debts when determining whether a consumer is eligible for credit. The comment period is open until August 12.
Speaker: Debra L. Robinson
CPAs know the drill: taxes, compliance, rinse, repeat. But what about the sneaky cash flow that’s quietly messing with your organization’s success? It’s time to step into the spotlight and expose the “dirty little secrets” of cash flow to fuel strategic growth. By upskilling your accounting practices and shifting focus from tax compliance to the strategic movement of money, you can transform your role from reactive accountant to proactive financial strategist.
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