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Late payments are a growing challenge for businesses, with increasing economic uncertainty amplifying the risks associated with cash flow disruptions. In an exclusive new survey, The Kaplan Group reveals a striking trend: companies that outsource more overdue invoices to collection agencies experience substantially higher recovery success. The survey was conducted among 100 financial decision makers, including CFOs, VPs of finance, controllers, and directors of finance, representing businesses w
An Illinois state Appeals Court has sided with the consumer in a collection lawsuit, ruling that the consumer should not be required to initiate arbitration by filing the proper paperwork and paying the initiation fees if he wants to arbitrate the collection lawsuit filed against him. The background: The case began when the defendant allegedly defaulted on a credit card debt that was purchased by the plaintiff.
Claimants are struggling to recover Unpaid CCJs in England and Wales due to justice system failures. A body chaired by a Senior Judge has found that the CCj Enforcement is “extremely slow and ineffective” The Civil Justice Council (CJC) is chaired by Sir Geoffrey Vos and he warned that Businesses and private individuals are facing “very significant delays” in recovering what they are owed despite having CCJs awarded in the County Court.
In todays world, connecting with consumers requires more than just making a phone call or sending a standard email, especially in the realm of debt recovery and collection. Navigating through the various strategies often feels like wading through a sea of acronyms and buzzwords. Terms like AI, machine learning, and data science can quickly become overwhelming or even feel interchangeable, leaving you unsure of what they actually mean and how they affect your business and bottom line.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
If AI agents are going to deliver ROI, they need to move beyond chat and actually do things. But, turning a model into a reliable, secure workflow agent isn’t as simple as plugging in an API. In this new webinar, Alex Salazar and Nate Barbettini will break down the emerging AI architecture that makes action possible, and how it differs from traditional integration approaches.
Late last year, the Federal Trade Commission (FTC) approved a revision to 16 CFR Part 425, the rule concerning recurring subscriptions and other negative option plans. The law becomes effective May 14, 2025 unless overturned or legally challenged. Over 99% of the auto-renewal contracts that we enforce for our clients are not compliant with the new regulations.
A District Court judge in Georgia has granted a motion filed by a collection agency being sued by the Consumer Financial Protection Bureau delaying its deadline to produce documents and materials while the regulator determines whether it plans to proceed with the enforcement action in the first place. The ruling came after the collection agency filed a motion for a 90-day stay on compliance with a judgment issued in February 2025.
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A District Court judge in Georgia has granted a motion filed by a collection agency being sued by the Consumer Financial Protection Bureau delaying its deadline to produce documents and materials while the regulator determines whether it plans to proceed with the enforcement action in the first place. The ruling came after the collection agency filed a motion for a 90-day stay on compliance with a judgment issued in February 2025.
Join George Koukis , International Business Development Director of Factoring and Supply Chain Finance at QUALCO, as he speaks with Tamara Khizanishvili , Director of Trade Finance and Factoring at TBC , about: 1 The challenges of manual factoring and the turning point for change 2 The role of technology in enhancing efficiency, security, and scalability 3 Lessons learned from TBC's digital transformation journey 4 Advice for banks looking to implement similar solutions Are you more of a reader
One of the most common questions when planning to shut down a business is how much does it cost to close a limited company? UK companies have several options available to them, depending on whether they are solvent or not. In this guide, we run through the approximate cost considerations from voluntarily striking off a limited company to the cost of a liquidation and everything in between.
Theres always that customer. The one whos just a few days late (every single time). The one who blames their bookkeeper. Or the one who mysteriously disappears the moment your invoice is due. Sound familiar? If you run a small or medium-sized business in Australia, chances are youve spent more time chasing payments than you. Read more » The post How to Deal with Repeat Offenders: Managing Chronic Late Payers appeared first on JMA Credit Control.
In an era of rapid technological advancement and changing consumer expectations, debt collection agencies are reimagining their approach to training new collectors. Industry experts recently shared groundbreaking insights into creating more effective, efficient, and engaging training programs that not only get collectors on the phone faster but also set them up for long-term success, during a webinar that was sponsored by Peak Revenue Learning.
Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.
Like any other industry, law firms hope to keep up with peers in the course of business operations. This applies to more than just serving clients. Older law firm technology and outdated workflows are inefficient and cause lost revenue. Following compliance and using technology for attorneys will simplify back office operations and keep firms positioned for the future.
By Christina Krakoff, a Trusts & Estates Attorney at McLane Middleton This article was originally published in the March 19, 2025 edition of the New Hampshire Bar News In an evolving landscape for modification of irrevocable trusts, Attorneys and Trustees should proceed with caution. In a recent decision, Wright v.
Youve probably felt it too. The rents gone up. Groceries cost more. Power bills have doubled. Even your morning coffee seems to be testing your credit limit. Australias cost of living crisis isnt just hitting households – its hitting businesses hard. And one of the first signs? Customers start paying late. Whether you deal with. Read more » The post How the Cost of Living Crisis is Impacting Business Payments (and What You Can Do About It) appeared first on JMA Credit Control.
Days before a new rule was set to go into effect, the Federal Communications Commission (FCC) yesterday granted a one-year extension for a key provision of the rule related to the Telephone Consumer Protection Act that impacts how companies were going to be required to process revocation requests from consumers. The extension delays the effective date of the requirement in 64.1200(a)(10), which mandates that a single revocation request from a consumer must apply to all future robocalls and robo
Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!
The Consumer Financial Protection Bureau will not prioritize enforcement or supervision actions for entities that do not satisfy future deadlines to submit registration information under the regulation titled "Registry of Nonbank Covered Persons Subject to Certain Agency and Court Orders".
This order is from the 6th Circuit Probate Division, Concord, NH. For information on this or other probate litigation issues, please contact Alexandra Cote at alexandra.cote@mclane.com. Download Photo: RawPixel.
Youve done the work. Sent the invoice. Followed up. And now your clients gone quietor worse, theyve shut their doors completely. If a company owes you money and suddenly becomes insolvent, its easy to feel like youve hit a dead end. But the truth is, while recovering debt from an insolvent company isnt easy, its. Read more » The post How to Recover Debt from Insolvent Companies (Without Losing Your Mind) appeared first on JMA Credit Control.
The Court of Appeals for the Fourth Circuit on Friday partially reversed the dismissal of a Fair Debt Collection Practices Act case over whether the plaintiff meets the statute’s definition of “consumer” and whether the debt is still a debt. The background: The lawsuit was filed after the defendant, a servicing corporation, sent two letters to the plaintiff concerning his residential mortgage loan.
What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv
As the U.S. ramps up tariffs on imports from countries like China, Canada, and Mexico, a new financial consequence is emerging: an accelerating rise in consumer debt. An exclusive new study from The Kaplan Group explores how the cost of tariffs is being passed down to consumers, leading to increased credit card usage, higher debt burdens, and growing risks of default.
Shes an Olympian, a record-breaker, a marathon runner, and, believe it or not, a medical biology graduate. But thats not all. Christine Toonstra is also a technical Consultant at Onguard! From the Olympic track to technical consulting Before she started working at Onguard; before she ever wrote a single line of code or started solving complex customer challenges, Christine was chasing something else: Records.
Heres the uncomfortable truth: If your terms and conditions are vague – or worse, non-existent – youre making it way too easy for clients to pay late (or not at all). For many small and medium-sized businesses, unclear payment terms are one of the biggest reasons cash flow gets choked. Without clearly defined expectations, youre. Read more » The post What to Include in Your Terms and Conditions to Get Paid Faster appeared first on JMA Credit Control.
Collector Sued for Sending Email After Consumer Allegedly Requested Communications be Ceased Judge Reduces Attorney Fee Award in Uncomplicated FDCPA Case FCC Extends Part of TCPA Revocation Rule Deadline to 2026 North Carolina Legislature Considers Diverging Paths for Debt Settlement: Regulation vs. Prohibition PRA Group Announces Leadership Succession Plan WORTH NOTING:Call it the “James Bond” effect — a lot of men feel more confident when wearing a suit or tuxedo … Mone
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
The TCPA generally prohibits the transmission of an unsolicited advertisement to a telephone facsimile machine. 47 U.S.C. 227(b)(1)(c). But is an online fax service a telephone facsimile machine? And can a plaintiff state a claim based on faxes that were sent to its online fax service? The U.S.
While Boomers and Gen X steadily built equity, Millennials and Gen Z are starting adulthood with crushing debt loads that delay or derail buying a home. An exclusive new study from The Kaplan Group reveals a strong negative correlation between student debt and homeownership rates, and when segmented by age group, the generational divide becomes stark.
At the Law Offices of Alan M. Cohen & Associates LLC, our experienced commercial litigation attorneys focusing on commercial collections practice aggressive, relentless and ethical debt collection tactics to help Massachusetts businesses and out of state creditors owed monies from Massachusetts debtors collect their unpaid debts. With over 60 years of combined experience, our first and foremost goal is to fight to get you paid.
A judge in California has highlighted one of the issues when it comes to defending reasonable investigation claims under the Fair Credit Reporting Act — making that determination is for a jury to decide. The judge denied the plaintiffs’ motion for summary judgment and partially granted the defendant’s motion. The background: The case stems from a dispute involving a lease agreement between the plaintiff and the defendant.
AI is reshaping industries, yet finance remains one of the slowest adopters. Concerns over compliance, legacy systems, and data silos have made finance teams hesitant to embrace AI-driven transformation. But delaying adoption isn’t just about efficiency—it’s about staying competitive in a rapidly evolving landscape. How can finance leaders overcome these challenges and start leveraging AI effectively?
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